Essay: HRM Case Study On Dream Construction Ltd. - A Meaningful Analysis.

In 2010 Adam and Timothy set up their own construction business, ‘Dream Construction Ltd.’. Since company formation, the business has seen moderate growth. ‘Dream Construction Ltd.’ currently employs 60 staff in offices in Manchester, Sheffield and Liverpool. They also employ 6 local architects that work from home. Both Adam and Timothy have planned to expand ‘Dream Construction Ltd.’ over the next 24 months, which entails opening further offices in London and Nottingham. In addition, ‘Dream Construction Ltd.’ has self-employed staff working for them but wish to employ more permanent staff to support their businesses plans for expansion.

‘Dream Construction Ltd.’ has had several issues directly related to Human Resources. Including:

Several pay related issues

Issues with staff meeting completion deadlines for work with clients

Issues with punctuality

High levels of absenteeism

Adam feels that with their imminent plans for business expansion they require some assistance with Human Resources. Timothy does not agree and feels that with some professional training they will be better equipped to deal with these issues.As a Human Resources Consultant, advise Adam and Timothy on whether Human Resource assistance would support them in relation to the above issues and other potential Human Resource issues, and in meeting their planned business expansion.

Human resource management can be defined as method of managing the workers in an organization effectively so that they are able to provide their contribution towards the improvement of different business based activities. The performance based levels of the employees can be improved with the help of proper management of the human resources or employees. The management of people within an organization is thereby able to play a key role in its operations in the industry (Adekola and Sergi 2016). Different activities which are monitored by the human resources department of organizations thereby include, designing the employee benefits, development and training, recruitment of employees, rewarding and performance appraisal.

The analysis in the report will be based on the human resource management related issues which are being faced by the organization which is mentioned in the case study named Dream Construction Ltd. The issues which are being faced by the organization based on the employees during the course of its operations will be analysed in the report. The discussion will further aim at providing effective solutions for the issues that are being faced by the organization so that it is able to impro6ive its operations and further focus on the expansion based activities as well (Bamberger, Meshoulam and Biron 2014).

The report will further be able to provide a detailed explanation based on the ways by which the company can maintain the employees and reduce rates of absenteeism in order to increase levels of profitability as well. The assistance which is required by the owners of the organization based on management of human resources is an important part of the analysis which will be made in the report.

Main Body

Adam and Timothy have set up the operations of their organization in the construction based industry. The growth rates which have been shown by the organization are also quite low due to different employee based issues. The employees are always considered to be the most important part of the operations of different modern organizations. The lack of proper coordination among the employees will thereby be able to affect the performance based levels of the organization. The organization however aims at expanding its operations in other areas like, Nottingham and London. The issues which are thereby being faced by Dream Constructions Ltd. need to solved in order to ensure its effective operations in the industry after expansion (Banfield, Kay and Royles 2018).

The different issues which are currently being faced by the company include, pay based problems, issues related to the completion of tasks within deadlines which are provided to the staff, issues based on punctuality and high rates of absenteeism as well. The human resource department thereby needs to aim at solving the issues so that the organization is able to expand its operations successfully. The proper management of different types of staff of the organization will be able to play a key part in the expansion based policies of the company (Bratton and Gold 2017).

The success of an organization depends largely on the ways by which personnel are managed and the services which are provided to the customers. The orientation of employees towards services offered to the customers is able to play a crucial role in the processes of the organization. The training which is provided to the employees or personnel is able to play a major role in the organizational processes. The personal and professional qualifications of the personnel are thereby highly important for their development within the organization. The organizations also need to be provided special attention to the levels of qualifications of the employees and their service levels as well (Brewster 2017).

Human Resource Development Process

Human resource development process 

Human resource development is also an important function which needs to be performed by the organizations in order to train the employees effectively. The training which is provided to the employees after they are hired for different positions within the organization is considered to be a major part of human resource development. Training programs prove to be beneficial for the tasks which are completed by the employees and performing different development based activities as well. The processes which are developed within HR department play a key part in the retention of employees (Cascio and Boudreau 2016).

Human resource development based process is considered to be effective in developing the competencies of employees. Dream Construction Ltd. needs to implement different training based programs within the organization in order to manage the employees effectively. The key competencies of employees in the organization can be developed in order to fulfil the requirements of individuals and the organization as a whole.

Human resource development based operations of the organization will be helpful in improving the punctuality of employees (Brewster, Chung and Sparrow 2016). Proper training will play a key role in assisting the employees so that they can complete the tasks within provided deadline. The employees can thereby maintain their position in the industry by completing the tasks within set deadlines. The expansion based plans of the organization will require more participation from the employees which is helpful for its future operations (Klettner, Clarke and Boersma 2014).

Recruitment and selection process

As discussed by Brewster et al. (2016), recruitment and selection is considered to be a major operation in the human resource management based activities which are performed by the organizations. Maximization of the needs of employees is possible with the help of implementation of the recruitment and selection based processes. The process mainly includes different activities like, sourcing, screening, shortlisting and at last selecting appropriate candidates for different positions within the organization. Dream Construction Ltd. needs to implement proper methods related to recruitment and selection which will play a key part in the formation of an efficient group of employees. The selection of right candidates will be able to play a key part in the fulfilment of different positions which are offered by the organization.

As argued by Cavusgil et al. (2014), recruitment can be considered to be an important part of the development of proper operations of the organization. Dream Construction Ltd. will be able to operate in the industry and in its new areas of operations profitably with the help of proper recruitment process and a talented pool of employees as well. The company will be able to develop a competitive advantage in the industry with the help of a qualified pool of employees. Selection of candidates for different departments which are available in the organization will also play a key part in the operations of Dream Construction Ltd.

Human resource planning 

According to Collings, Wood and Szamosi (2018), human resource based planning is considered to be a major function of the HRM department of an organization. This process is helpful in the identification of the current as well as future needs of the organization. Planning is also able to provide a link between the strategic plan and the human resource management department. The human resource planning based process of organizations is based on six different steps. First step is analysis of the organizational objectives, which is followed by the analysis of the inventory of human resources which is available.

Recruitment and Selection Process

The third step is based on forecasting the levels of demand and the supply related to human resources that is followed by the estimation of gaps which are present in manpower of the organizations. Fifth step is related to the development of a human resource action plan that is further followed by the process of monitoring, feedback and control. The implementation of continuous human resource based planning will be helpful for the profitability and revenues of Dream Construction Ltd. Planning the human resources will be helpful for the organization to manage the employees and improve their performance levels as well (Deresky 2017).

Performance management process 

According to Ehnert et al. (2016), performance management of workforces is based on the ways by which the organizational objectives can be aligned effectively with the agreed skills, measures, skills, development plans and competency requirements. The main aim of performance management process is the improvement of employee performance and development and learning based process as well. Proper achievement of the business strategies is also considered to be an important part of performance management based system. Performance management method is thereby helpful in the development of a high performance based workforce within the organization.

A major issue which has been faced by Dream Construction Ltd. is based on pay which is provided to the employees. According to The National Minimum Wage Act 1998 of UK has stated a minimum wage for the workers. The workers over the age of 25 are provided with a minimum wage of 7.83 Euros per hour and those within the age of 21 to 24 are provided with a minimum wage of 5.90 Euros per hour. The management of the organization needs to implement this law within the performance management system. This will play a major role in deciding the appropriate wages which can be provided to the employees according to their capability (Fox and Cowan 2015).

Dream Construction Ltd. can operate in a profitable manner with the help of proper contribution which is provided by the employees if they are satisfied with the wages. The wages which are offered to the employees are highly important for the purpose of increasing the motivation levels. Fair levels of wages are thereby highly important for the proper operations of Dream Construction Ltd. even after the expansion. The organization thereby needs to maintain minimum wages which are provided to employees in order maintain the performance levels. The implementation of Equality Act is important for the organization in order to reduce discrimination based levels (Klettner, Clarke and Boersma 2014).

The reduction of discrimination is an important factor which helps in maintaining the successful operations of a company. The employees of Dream Construction Ltd. need to be treated in such a manner which will help them in providing the best levels of performance. Dream Construction can thereby implement Equality Act in order to develop a diverse work based environment. The system of performance management should also include the equality based activities in order to provide the best levels of services (Kramar 2014).

Exit procedures followed by the organization

The exit related procedures of employees need to be developed effectively by different organizations. The steps which are taken for developing the exit based procedures are able to affect organizational operations and mind-set of the employees as well. The existing employees of the organization are affected by exit procedures which are implemented for employees who have left. The levels of stress which are related to exit procedures thereby needs to be reduced in order to make it easier for the employees who are leaving and for those who stay back in the organization as well. The support which is provided by the organization during exit procedure is considered to be highly important for organizational operations (Lazaroiu 2015).

The management levels which are present within the organization play a significant part in the organizational operations and work process of employees as well. The implementation of policies in a proper manner is considered to be important for fair exit of employees from the organizations. Dream Construction Ltd. can also implement policies which are related to the fair exit of employees. The levels of fairness of different policies and proper compliance are considered to be important factors which can affect the operations of Dream Construction Ltd. The company will be able to provide equal chances to the employees who are leaving and those who stay back as well. The company needs to implement the policies properly in order to continue its profitable operations in the industry (Marchington 2015).

 The exit based process is able to play an important part in the work process of employees. The Compensation Act 2006 of UK can play an important part in the determination of exit procedure for Dream Construction Ltd. The organization will be able to operate in a profitable manner within the environment with the proper implementation of the law. The Act is mainly based on the compensation culture which is thereby followed by an organization and the ways by which concerns of employees are answered (Marchington et al. 2016).

Critical analysis

According to Purce (2014), the development of performance of employees is considered to be highly important for proper organizational operations. Dream Construction Ltd. can be recommended to implement procedures which will play a key role in developing the employees in an effective way. Continuous development of the performance of employees is considered to be important for Dream Construction Ltd. in order to retain the employees. The levels of absenteeism of the employees can also be reduced by implementing the performance development based procedures. The performance levels of employees will be improved effectively with the implementation of a system of performance development.

Dream Construction Ltd. is heavily dependent on the employees for its production and manufacture based process. The company thereby needs to manage the employees and work process in order to stay profitable in its operations. The development of human resource management based functions plays a key part in the effective operations of an organization like Dream Construction Ltd. The management of employees in a proper manner has always been a key issue for successful operations of Dream Construction Ltd.

Development of a proper human resource management department plays the utmost important role in for Dream Construction Ltd. The department will be able to manage the employees and further improve the levels of profitability as well. Dream Construction Ltd. will be able to expand its operations in other areas with the help of proper cooperation provided by the human resource based department (Reilly and Williams 2016).

Recruitment and selection has been stated as another major function which needs to be implemented by Dream Construction Ltd. in order to operate in the industry. The organization will be able to maintain its profitability and revenues as compared to its competitors. The selection of appropriate candidates in effective positions is thereby considered to be highly important for smooth operations of the organization (Shields et al. 2015).

The company will be successful in its expansion based plans with the contribution that can be provided by the employees. Recruitment process can thereby be considered to be the most important part of the operations of modern organizations as human capital plays a key role in organizational operations. The organization can thereby increase the levels of profitability with the help of human capital which has the required capabilities (Shin and Konrad 2017).

According to Voegtlin and Greenwood (2016), performance management has been mentioned as an important factor which is able to affect the operations of an organization. The management of performance of the employees is a method which can prove to be useful in the organizational operations. Dream Construction thereby needs to manage the performance levels of employees so that the plans based in expansion of the organization are successful. The company aims at providing its services and products to other areas in order to increase the levels of revenue.

This requires proper management of the performance of workforces as they are the major contributors in successful organizational operations. Dream Construction will form a team which will be responsible for handling the performance levels of the employees. The performance levels of employees are considered to be important parameters which can help in developing the revenues and profitability of the organization as a whole. The laws based on equality of employees which have been suggested for implemented for Dream Construction will be helpful for maintaining similar levels of performance of the employees within the organization (Fox and Cowan 2015).

Human resource planning also has been provided with utmost levels of importance in the discussion. Dream Construction needs to implement whole lot of resources in proper planning of the human resources. This will be able to affect the operational levels of the organization in a huge manner. The process of planning will be help in providing the employees with appropriate positions within the organization. The work process is thereby improved and the organization can aim at increasing the levels of revenue as well (Marchington et al. 2016).

The organization will be able to use the human resources in an optimum manner with the help of proper human resource planning. The employees of Dream Construction will provide best levels of performance if they are placed in the positions with respect to their capabilities and qualifications (Fox and Cowan 2015).

Exit based procedures that are followed by the organization have also been considered to be highly important for the development of Dream Construction Limited in its operations. The organization will be able to maximise the profit levels effectively with the help of proper procedures followed during the exit of employees. The exit process of employees is able to affect the others who stay back within the organization. The employees and their future work process is affected in a huge manner by the exit procedures. Dream Construction Ltd. can be suggested to develop effective exit procedures for the employees as the company has been facing lot of issues based on employee performance (Weiss 2014).

Conclusions

The report can be concluded by stating that Dream Construction Limited needs to bring many changes in different aspects of its operations in the industry. The organization can operate in a profitable manner with the help of proper assistance and contribution which is provided by the employees. The issues which have been faced by the company are mainly associated with the performance levels of employees.

The company has been recommended to implement different procedures in order to operate in the industry in a profitable manner. Dream Construction Limited can implement its expansion plans to other areas with the help of effective performance shown by the employees. The organization can also implement the appropriate laws in order to maintain the diversity of employees. The diverse levels of employees will be able to different types of ideas and concepts to the organization.

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