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Improving Business Process For Better Student Assignment Services

10 Pages / 2,485 Words Published On: 01-12-2020

Current Business Process and Issues

You have been commissioned by your client to analyze their core business process. This is to be done in two stages. Stage 1 (assignment 1), you should provide a review (aimed at the management and staff of the organisation) of the current process and the prospective problems and issues based on your understanding and knowledge. Do not make any recommendations on how to fix the problems at this stage (stage 1). If management concurs with your report, they intend to hire you to complete stage 2 (assignment 2) which is to make detailed recommendations for improvement.


The description of the process in your case study has been provided to you. You should first nderstand the current process and construct the process models which should include both the main process and sub-process models. To construct models, you are required to use any process modelling tools (such as all examples we provided in the unit- we used Bizagi modeller – a process modelling tool). Bizagi is commonly used in the industry and is specifically for design business processes. It is free software and easy to use. It has a built-in simulation function which can help to check your designed process models if there are deadlock problems. It also has a built-in function to check error connections of the models.
Bizagi is our recommended modelling software. However, as it doesn’t support Mac.
Assignment One

computers yet, you can choose other process modelling software. However, please make sure it allows you to use all BPMN palettes (pool, lane, tasks, events…). The drawing software selected has to be process oriented. We have provided some suggested modelling tools in the unit outline; please check. If you select a different BPMN software, please also check with your tutor. Each diagram should occupy no more than one page, and it should be ‘landscape’ format, not a ‘portrait’ format. For the case provided, to make models readable, you need some subprocesses. However, how many sub-processes you need depends on your model design.

You can have sub-processes in the main process, and also sub-processes inside of sub-processes. It
can be multi-layered. Please check the examples which we provided on the blackboard as your references.Regarding the case, as this is a simulation exercise, the case may miss some details based on
your knowledge. You are allowed to make reasonable assumptions based on your experience and research. All assumptions have to be clearly explained in your report.


Models for the case study should use Level 1 BPMN notation, AS-IS models. Please note that some details may not be able to be represented precisely using the level 1 palette- you can explain the limitation in the report.Each model should be accompanied by a full and detailed commentary which explains what you have drawn, highlighting any features that you were not able to represent precisely on the diagram. For example, for each of the tasks, what are some detailed activities involved; for each of the gateways, what decision it is responsible for. You should use a table to summarize activities and gateways for each model (main and sub-process models). Please read the suggested marking sheet to understand the marking criteria FULLY.

Submission Requirements
Just submit a single MSWord document. Archives with multiple files and/or subfolders will not be accepted.
• A word-processed report of 1500 +/- 10% words which include:
a) Executive Summary (not included in the word count)
b) Table of Contents (not included in the word count)
c) Introduction
d) Any assumptions made
e) Main body:
i) Statement of problems, issues and opportunities of the current process(es); Why need to change? Any limitations? Please note that there are many issues/problems in the current process. As for Assignment 1
is an individual effort, you can list them all, but only need to identify Two (2) which you consider are the most essential and discuss, providing your reasoning (such as: What are the problems/issues?
Why they are the key problems/issues? Why need to consider fixing them? What are some of the opportunities after solving these
problems/issues?)


ii) BPMN diagrams (NOTE: for each process model you need to provide a brief explanation of the key tasks, gateways and events by using a table format)
iii) List the steps which you will take on to re-design the process (Such as: You can explain where and how you collect information and identify problems and requirements. How you going to prioritize these requirements, as you are not able to change everything due to resource limitations. What are
some of the issues which will influence management decisions for the process re-design and development, do you need to set a change management plan.). Do not make recommendations on how to fix the current process(es) problems at this stage (stage 1) as you will do this in assignment 2.

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My Assignment Help. (2020). Improving Business Process For Better Student Assignment Services. Retrieved from https://myassignmenthelp.com/free-samples/nf30005-business-process-management/the-major-client.html.

"Improving Business Process For Better Student Assignment Services." My Assignment Help, 2020, https://myassignmenthelp.com/free-samples/nf30005-business-process-management/the-major-client.html.

My Assignment Help (2020) Improving Business Process For Better Student Assignment Services [Online]. Available from: https://myassignmenthelp.com/free-samples/nf30005-business-process-management/the-major-client.html
[Accessed 22 September 2023].

My Assignment Help. 'Improving Business Process For Better Student Assignment Services' (My Assignment Help, 2020) <https://myassignmenthelp.com/free-samples/nf30005-business-process-management/the-major-client.html> accessed 22 September 2023.

My Assignment Help. Improving Business Process For Better Student Assignment Services [Internet]. My Assignment Help. 2020 [cited 22 September 2023]. Available from: https://myassignmenthelp.com/free-samples/nf30005-business-process-management/the-major-client.html.


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