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Importance of Professional Conduct

Discuss about the Professional Issues in Information Technology.

The main reason that caused me to re-evaluate the concept of professionalism is the individual responsibility and boundaries that act in the professionalism. The responsibility includes the respect to be given to the others and the rights that an individual possess (Weckert & Lucas 2013). It is the responsibility of the individual to have knowledge about the limits and boundaries and staying out of the organizational affairs.

For example, some lay people need trust of the professional workers like the electrician, plumber, doctors, etc. and share their confidential information to them. Thus the professionalism require the individual working as professionals to become trustworthy, keep the client in their first priority and maintain the confidentiality and not misusing the information they gathered from the client for any fraudulent purpose (McLaughlin et al. 2012). Thus in the return of the professionalism with the client relation the professionals would be benefitted. In some cases they get rewarded with authority or privileged rewards and high status. The IP professionals can face legal issues in their profession career and it is important to address the legal issue and understand the IT negotiation contracts on the field they are working (Veling et al. 2013). There are different legal structures used in the organization and it is important to study the structures for following a good professionalism. The cost of deploying the structures can also be studied to gain benefit from it like studying of the legal structures to claim tax deduction of business related expenses (Brady 2014).

The behavior important for an individual working as an ICT professional to work in a group of team with the other team members with different backgrounds like gender, diversity in skills, religion, age and ethnicity includes:

  1. Collaborate
  2. Constructive criticism
  3. Parking the Ego outside
  4. Be Energetic and Enthusiastic
  5. Empathy
  6. Integrity
  7. Balancing the role of following and leading

A sound team performance can be contributed with the implementation of a strong group dynamics in the team. The team members should be collaborative and trust each other and work in a team for a collective decision and hold each other accountable for making the things happen (Lindley et al. 2013). If the group have a positive dynamics the creativity of the group members are doubled than any other group. To increase the performance it is important to know the team members closely and I must be able to tackle the problems quickly (Carcary et al. 2012). I should also be able to perform the role efficiently and break the barriers arising in my work field.

Legal Issues in Professionalism

To make my team work better I should have focused on the communication because I think that it is the central point to bind the team and make sure that each of the team members are communication with each other’s.

I can help the other team members of my team to work better by identifying their problem and inspire them for their work. I can also motivate them for thinking innovative ideas that would help to increase the team performance.

The professional responsibility of a modern ICT professional is to protect the network, computer system and the network infrastructure. The user information residing in the data base of the organization must be secured from any unauthorized access because it can cause a huge loss for the organization.

The System administrator, information security engineers, network security officers, application security engineers, network engineers, Chief Technology Officer (CTO), Information Assurance Manager (IAM), Chief Information Officer (CIO), Chief Information Security Officer (CISO) and the other computer operators are some of the key primary roles of the ICT professionals (Weckert & Adeney 2013). The roles are divided according to their job assigned to maintain the security in the organization. The roles also designates the responsibility for providing access to the information to the users, based on the identity and necessity (Omar & Noordin 2016). The information’s are available to the individual only when they are legitimately eligible for accessing the information.

The protection of the network infrastructure form unauthorized access would help the organization to help the organization to protect its confidential data. The files containing the credit card numbers or customer information can be hacked by the hackers for gaining monetary profits but it is unhealthy for the organization and can lead to the loss of trust from the customers end (Veling & Murnane 2014). Thus the organization can loss a huge number of customer and the other rival companies would capture the market.

The unit helped to improve the professional learning skills by including the critical reading, creative thinking, communication skills, presentation, report writing, learning about the professionalism and reflective learning. The critical learning helped to structure the research and explore questions that are identified during the reading (Margoudi & Kiritsis 2015). The creative thinking helped to generate own ideas and imagination and connect them with different aspects. The team work improved the communication skills and the ability to adapt according to the team members. The communication is also improved with the exploration of the roles and responsibility learned in the professionalism (Bufardi & Kiritsis 2013). The presentation helped to identify different rules and regulations that the professionals must follow for the benefit of an organization and maintain professionalism (Zuppo 2012). The report helped me to improve my writing skills. The questionaries’ helped me to learn about professionalism in details. The points that I have missed and forgotten were learned from the questions. The reflection helped me to identify myself and evaluate my strength and weakness.

The Impact of Professionalism on Organization's Success

The professionalism of an individual is judged based on the standards of expectation, the value of the person understanding the term professionalism, adaptability to the working environment and influence of the work culture. The professionalism can be judged based on the communication, image, competitiveness, etc. There is a huge difference between the profession and the professionalism, the occupation or profession of an individual can be presumed to tell the rest of the society what is right and good for it. It is also determined by the ways of thinking to resolve the problem that occurs in the domain of the profession. However, the professionalism in an occupation resembles the importance of the trust in economic relation to modern society with the addition of division of labor. For a long period of time the sociological examination of professional work has separated demonstrable skill as an uncommon method for arranging work and controlling laborers and as opposed to the progressive, bureaucratic and administrative controls of mechanical and business associations. From the presentation of Michael Sneddon & General Counsel we have found that the professional work has changed the professionals like doctors, social workers and IT professionals working in organization such as accountants and lawyers in large-scale professional service firms. The commercial and the international organization consists of pharmacist for retailing medicines globally, engineers, journalist, etc. for finding control of the occupation and discretionary decision making is difficult to maintain sustainability for the profession. There is a need to define the professional work field, practice of the profession and learning outcomes. There are some unassigned rules in an organization that causes difficulties for an individual such as attitude, conflict with the other employees, approach of working, values and the style of communication.


I should be able to cooperate with the other employees working in the organization. For increasing the cooperation, I can co create the solution and I should not hoard the credit. I should be able to hide some information to stand out from the crowd. I should be able to work for the increasing performance of the team and if the team shines, I would shine too. The most difficulty faced when working on team is being able to voice my opinion without being judgmental. I should be able to give comments without hurting others and I should be also able to raise opinion for betterment of the team. The parking of Ego outside the organization is also important for a successful professionalism; there is no place of ego in the workplace. The ego can be harmful and disrupts the people and the teams can loss focus of its goals. I can bring fire in the team by showing my energy and enthusiasm. I should have the capability to implement new action plans that can be devised and increase the fellow team members energy by motivating them to work in the forefront. Michael Sneddon & General Counsel states that for the contractor it is important to manage its employees enacting some of the employee’s rules in the organization. There may be issues regarding the employees and getting an insurance for the organization would be a good choice to mitigate the risk. If an employee breaks the rules of the organization the employee can be terminated following the rules and regulations of the common law.  

Roles and Responsibilities of a Modern ICT Professional

The transition of a technical role to the ICT information security professional can be a bit difficult for an individual. The transition is not affected by any rules and regulations and it can provide positive or negative effects to the organization. Making sure that I can take advantage of the positive effects would help me to become a well-rounded information security professional. My real world experience may just be the edge needed in my future. I need to take time for the evaluation and documentation of my present situation and the work I need to carry out for getting success in my transition. I should also be able to recognize the improvement point of my organization and the identification would help me to get side tracked by matters which feel more interesting. I should strive to             continually review and improve my work that I have to accomplish. Developing an understanding of best practice is fundamental to understanding information security. Best practice methodology does not mean a company will readily accept it. According to Michael Sneddon & General Counsel we need to protect the database of the organization and develop strong skills that would help me identify any issues in the network and mitigate it within a short interval of time. The business focused people does not want to hear the precise details of how a technology can be used for the detection of an attack, their only need is to know that which technology fits best in their organizational structure and carry significant savings for the organization. I should have the convincing power to convince the senior authority about the interpretation of my idea.

This unit has improved my induction of the ICT profession to a great extent. This helped me to improve my functional skills in English. Now I can structure my own research and explore questions to identify a point. I can judge and analyze the values and its relevance to an information. The unit also helped me for improving my creative thinking, I can generate my own ideas and connect it with the others. The unit helped me gain knowledge in the professionalism and team workings I have gained the ability to assign myself roles and responsibilities for a task and assign myself contributor of the team. I can resolve any issues working in a team and take responsibility of an organization with commitment to complete the work in time and make informed choice about the communication. My response towards .my fellow classmates and teachers have changed and I can assign priorities between different tasks assigned to me. Learning of the professionalism improved my self-management and effective participation in any event. I engage actively in events and issues to judge my strength and weakness and I am continuously improving my communication to become an efficient professional. While working in a team I adapt the ideas of my fellow team members and identifies the opportunities for the further development and setting the objectives and goals for making the idea success. I also plan and develop my new ideas and explore them to develop a solution for other problem or issues. I have explored a lot in the communication and exchanging of information and ideas can bring a change in the ICT professionalism.

Al-Saggaf, Y. & Burmeister, O.K., 2014. “Australian ICT professionals’ perceptions regarding professionalism in the workplace: a mixed method approach”. In Proceedings of ETHICOMP 2014 Conference.

Brady, D., 2014. “Ethics: IT Professional Pillar or Pillory!”. Mondo Digitale, p.2.

Bufardi, A. & Kiritsis, D., 2013, September. “On the development of a reference framework for ICT for manufacturing skills”. In IFIP International Conference on Advances in Production Management Systems (pp. 443-451). Springer Berlin Heidelberg.

Carcary, M., Sherry, M., McLaughlin, S. & O’Brien, C., 2012, November. “Career Development for ICT Professionals: Driving Transparency in Educational Attainment”. In ECMLG2012-Proceedings of the 8th European Conference on Management, Leadership & Governance: ECMLG (p. 80). Academic Conferences Limited.

Lindley, D., Aynsley, B., Driver, M., Godfrey, R., Hart, R., Heinrich, G., Unhelkar, B. & Wilkinson, K., 2013. 11. “Educating for professionalism in ICT: Is learning ethics professional development?”. Professionalism in the Information & Communication Technology Industry, vol. 3, p.211.

Margoudi, M. & Kiritsis, D., 2015. “Introducing a Unified Contemporary Approach Towards a Manufacturing Education Suited for the Needs of the 21st Century”. Procedia Engineering, vol. 132, pp.236-241.

McLaughlin, S., Sherry, M., Carcary, M., O'Brien, C., Fanning, F., Theodorakis, D., Dolan, D. & Farren, N., 2012. “e-Skills & ICT Professionalism Fostering the ICT Profession in Europe”. European Commission, DG Enterprise & Industry.

Noor, A.M. & Hamidon, Z., 2016. “Improving Teachers Professionalism to Face the Global Education Challenges”: The Context of Brunei Darussalam.SOSIOHUMANIKA, vol.3, no.1.

Omar, S. & Noordin, F., 2016. “Career Commitment & Intention to Leave Among ICT Professionals in Malaysia”. In Proceedings of the 1st AAGBS International Conference on Business Management 2014 (AiCoBM 2014) (pp. 309-318). Springer Singapore.

Omar, S. & Noordin, F., 2016. “Moderator Influences on Individualism-collectivism & Career Adaptability among ICT Professionals in Malaysia”. Procedia Economics & Finance, vol. 37, pp.529-537.

Topi, H., 2015. “Using ICT competence frameworks to support curriculum development. ACM” Inroads, vol. 6 no.3, pp.36-37.

Veling, L. & Murnane, S., 2014. “Developing a Dem&-Drive Framework for European ICT Professionalism”. IVI White Paper Series.

Veling, L., Murnane, S., O'Brien, C. & McLaughlin, S., 2013. “Governance Framework for ICT Professionalism-Proposal”.

Weckert, J. & Adeney, D., 2013. 6. “ICT is not a profession: So what?”.Professionalism in the Information & Communication Technology Industry, vol. 3, p.95.

Weckert, J. & Lucas, R., 2013. “Professionalism in the information & communication technology industry”. ANU Press.

Zuppo, C.M., 2012. “Defining ICT in a boundaryless world: The development of a working hierarchy. International Journal of Managing Information Technology”, vol. 4 no.3, p.13.

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