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Objectives

Question:

Discuss about the Systems Development of UNICEF Child Care.

John Smith is the Chairman of UNICEF Child Care. The institution is governed by group of people. Headquarter of the institution is placed in Sydney, Australia. The organisation also has five branches in Australia in Melbourne, Brisbane, Gold Coast, Rock Hampton. They cater caring for the underprivileged children who ages range between six weeks and thirteen. They provide food and other services to those children. Teachers and nannies are also provided by the institution to the children. The children’s parents who want UNICEF’s service will have to enrol at UNICEF’s website and the parents can enjoy the service simply by paying minimal fees through the online portal of the UNICEF Child Care.

UNICEF Child Care has several objectives-

  • To design an online platform so that the employee staff across five centres of the institution can communicate with one other all day and night 24x7
  • To maintain the stock level of the inventory across five centres of UNICEF Child Care
  • To forward annual statement to the parents of the children
  • To send thanks message to the parents who prefer to pay the fess online

UNICEF Child Care needs to assign an IT team. The IT team will develop the cloud ERP software. The cloud ERP will be deployed over the cloud platform. UNICEF can be largely benefitted implementing the software. They need to host the cloud ERP software over the cloud platform so they need to take up the cloud vendor services. Microsoft and Amazon are known to provide quality cloud solutions. Amazon AWS or Microsoft Azure can be a good option for the ERP software.

The software can give them several benefits. The employees of the organisation can communicate with one other. The administrators can communicate with the employees across the five centres- Brisbane, Rock Hampton, Gold Coast, Melbourne and Sydney. The admin of UNICEF can keep track of the supplies items and can be able to order as per requirements. Therefore, cloud ERP implementation is absolute necessity for UNICEF.  UNICEF Child Care must create IT team as that will facilitate their business in the long run. The IT developer team will develop the software. The IT support team will implement and configure the software. The IT support team will train the admin as well as employees and will assist so that they can use the software effectively.

System Requirements for UNICEF Child Care can be branched into functional requirements and non-functional requirements.

  1. The IT team must configure the cloud ERP software in real time. The integrated system is relied upon constant updates
  2. The IT team will host the cloud ERP software on AWS or Azure platform

The IT support team will implement and configure the software in the system across the five centres of UNICEF in Australia. They will execute the software on Amazon AWS or Microsoft Azure. They will also install the antimalware software in the system across the five centres of UNICEF so that the employee can conduct the business activities safely and securely

  1. The institution will have to pay heavy for adopting cloud ERP software. UNCEF can be quite sure that it will facilitate them in the coming future. The IT team must develop the cloud ERP within the budget and stipulated deadline

Cloud ERP Implementation

The non-functional requirements for UNICEF Child Care-

  1. The cloud ERP must be crafted in such a way so that the employees and admin staff can find it convenient to use the software
  2. The IT team will have to make sure that the cloud ERP software get restored comfortable after it crashes.

The in-house IT team must make sure that the software is safe and secured to use. They will have to implement certain measures so that the software does not hacked.  

Cost-Benefit - INPUT VALUES

 

Software Setting Up for UNICEF

 $           4,000.00

Draft Preparation for Specifications of Software

 $           8,800.00

Database Set Up and Storing Inventory Data at Database

 $         12,000.00

Connecting Database Server across Brisbane, Sydney, Rock Hampton, Gold Coast and Sydney

 $           4,000.00

Total

 $         28,800.00

Checking Availability of Supplies Products' Stock

 $           6,000.00

Carry Out Unit Testing

 $           7,000.00

Carry Out Integration Testing

 $           7,000.00

Total

 $         20,000.00

ERP Software Go-Live

 $           3,000.00

Catering Business Support

 $           4,000.00

Total

 $           7,000.00

Discount Rate Used

6.00%


Project Plan

Task Name

Duration

Start

Finish

Predecessors

Development of ERP Software

97 wks

Wed 18-04-18

Tue 25-02-20

 

   Project Scope

4 wks

Wed 18-04-18

Tue 15-05-18

 

      Software Setting Up for UNICEF

4 wks

Wed 18-04-18

Tue 15-05-18

 

   ERP Software Analysis

10 wks

Wed 16-05-18

Tue 24-07-18

 

      Draft Preparation for Specifications of Software

4 wks

Wed 16-05-18

Tue 12-06-18

2

      Software Specifications' Review

5 wks

Wed 13-06-18

Tue 17-07-18

4

      Obtaining Approvals to Proceed Further

6 wks

Wed 13-06-18

Tue 24-07-18

4

   ERP Software Development Align with UNICEF Business

25 wks

Wed 25-07-18

Tue 15-01-19

 

      Code Development for cloud ERP

4 wks

Wed 25-07-18

Tue 21-08-18

6

      Database Set Up

6 wks

Wed 22-08-18

Tue 02-10-18

8

      Storing Inventory Data Storage at Database

6 wks

Wed 03-10-18

Tue 13-11-18

9

      Developer Testing

4 wks

Wed 14-11-18

Tue 11-12-18

10

      Connecting Database Server across Brisbane, Sydney, Rock Hampton, Gold Coast and Sydney

5 wks

Wed 12-12-18

Tue 15-01-19

11

   ERP Software Operations Aligning Business

12 wks

Wed 16-01-19

Tue 09-04-19

 

      Data gathering from Database Server

6 wks

Wed 16-01-19

Tue 26-02-19

12

      Checking Availability of Supplies Products' Stock

6 wks

Wed 27-02-19

Tue 09-04-19

14

   Testing

33 wks

Wed 10-04-19

Tue 26-11-19

 

      Unit Testing Development Using Product Specifications

7 wks

Wed 10-04-19

Tue 28-05-19

15

      Carry Out Unit Testing

7 wks

Wed 29-05-19

Tue 16-07-19

17

      Carry Out Integration Testing

7 wks

Wed 17-07-19

Tue 03-09-19

18

      Documentation

3 wks

Wed 04-09-19

Tue 24-09-19

19

      Review of Documentation

3 wks

Wed 25-09-19

Tue 15-10-19

20

      Providing Training to Employee and Admin

6 wks

Wed 16-10-19

Tue 26-11-19

21

   Go Live

7 wks

Wed 27-11-19

Tue 14-01-20

 

      ERP Software Go-Live

3 wks

Wed 27-11-19

Tue 17-12-19

22

      Catering System Support

4 wks

Wed 18-12-19

Tue 14-01-20

24

      Catering Business Support

4 wks

Wed 18-12-19

Tue 14-01-20

24

   Project Closure

6 wks

Wed 15-01-20

Tue 25-02-20

 

      Project Handover

2 wks

Wed 15-01-20

Tue 28-01-20

26

      Client's Agreement

2 wks

Wed 29-01-20

Tue 11-02-20

28

      Documentation

2 wks

Wed 12-02-20

Tue 25-02-20

29

      Resource Release

1 wk

Wed 12-02-20

Tue 18-02-20

29

 

The project manager is responsible to prepare the project plan for UNICEF Child Care. The plan consists of all the activities that the stakeholders will conduct. The work break down structure explains the list of activities along with the project dependencies. The work break down structure demonstrates the project dependencies. The UNICEF Child Care organisation has been showcased in the work breakdown structure.

The gantt chart showcases the project operations or the organisation’s operations. The diagram showcases the UNICEF business activities. The stakeholders can acknowledge what activities they need to conduct.

The goal of the institution is to design the cloud ERP program. The software will embellish the business activities. The employee and the admin can interact with the other employees and admin of the UNICEF centres. The children’s parents can pay the fees online. The cloud ERP software will help them to provide 24x7 services to the customers. The cloud ERP software will help them to check the inventory products’ stock.

UNICEF requires an IT team who will implement the software in their premises. The software will give them immense benefits. The employee and the admin must find the software convenient to use. The cloud ERP must give efficient outcome without any errors. The cloud ERP will be hosted on Amazon AWS or Microsoft Azure cloud platform.

The stakeholders’ list associated with the project are-

Resource Name

Project Manager

Client

Content Writer

IT Developer

IT Tester

IT Trainer

IT Tech Support

Network Engineer

Business Analyst

 
The project manager applies three investigation methodologies. The ‘Gathering Information’, Prioritise System Requirements’ and ‘Defining System Requirements’ are considered useful and are considered for this project. ‘Gathering Information’ defines many issues of the software. ‘Defining System Requirements’ detailed the business operations linked with the cloud ERP software. ‘Prioritise System Requirements’ illustrate many software uses.

Gathering Information’ has certain useful ness. The resource stakeholder of the project can know what the real causes behind the cloud ERP implementation and configuration. UNICEF Child Care has five branches in Australia and the cloud ERP can assist the employees as wel as the admins so that they can stay interconnected with each other. The administrators can manage the inventory’s stock level. Therefore, it is utmost necessary for them to install the software in the five branches.

Again, UNICEF must hire the IT developer team. The in-house IT developer team will prepare the software and it will help the business analyst and the administrator of UNICEF to know the actual requirements and this will help them to order the products accordingly. The children’s parents can pay fees online over the UNICEF website. The cloud ERP will help them to send a yearly statement. Thus the potential benefits of cloud ERP can be known from ‘Defining System Requirements’.

The stock level of the inventory can be tracked by UNICEF. The cloud ERP can help the employees across the five branches so that they can interconnect with each other. These two comes under ‘Prioritise System Requirements’.

Reflections and Conclusions

According to me, the cloud ERP software will cater numerous advantages to the customers. I believe that after the installation of the software, they will get agile error free solution. The financial data will be calculated with the aid of the cloud ERP and an annual statement will be sent to the children’s parents. The children’s’ parents can pay fees online via UNICEF’s website. The administrator can know how many products they require and can order accordingly. Thus I believe they will be facilitated heavily configuring the software in their premises.

References

Brierley, J.A. and Gwilliam, D., 2017. Human Resource Management Issues in Accounting and Auditing Firms: A Research Perspective: A Research Perspective. Routledge.

Christopher, M., 2016. Logistics & supply chain management. Pearson UK.

Fullerton, R.R., Kennedy, F.A. and Widener, S.K., 2014. Lean manufacturing and firm performance: The incremental contribution of lean management accounting practices. Journal of Operations Management, 32(7-8), pp.414-428.

Kerzner, H. and Kerzner, H.R., 2017. Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons.

Laudon, K.C. and Laudon, J.P., 2016. Management information system. Pearson Education India.

Renz, D.O. and Herman, R.D. eds., 2016. The Jossey-Bass handbook of nonprofit leadership and management. John Wiley & Sons.

Sarapaivanich, N. and Patterson, P.G., 2015. The role of interpersonal communication in developing small-medium size enterprise (SME) client loyalty toward an audit firm. International Small Business Journal, 33(8), pp.882-900.

Wouters, M. and Kirchberger, M.A., 2015. Customer value propositions as interorganizational management accounting to support customer collaboration. Industrial Marketing Management, 46, pp.54-67.

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