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1. Demonstrate project leadership skills; identify and assess risk in designing, executing a major project;

2. Reflect on current project management ethics, research, theory and practice


3. Explain projects effectively through planning, leadership, monitoring, teamwork, global awareness.

Goals and Objectives of the Project

ABC Private Ltd. is a business organization that is looking to migrate to automated business management system in order to achieve the same, they have decided to develop a new business portal with a number of functionalities like profile creation system from the customers’ end, providing sufficient amount of business related information to the customers, content management system, document management system and others.

For the purpose of the implementation of the business portal, the company has authorized to conduct a project. This report is based on the development of a project plan that will be used for the proposed project of ABC Private Ltd.

The main goal of the project is to develop and implement an online business portal for the company so that it is able to move a major part of the business operations online. The objectives of the project are thus developed as follows.

  • To replace the existing manual processing system with an efficient automated system
  • To migrate to online automated process
  • To develop an online business portal for the company
  • To add a variety of features in the business portal
  • To implement the business portal and integrate the entire system with the central server

The project has a number of different requirements (functional and non-functional) that are listed as follows.

Functional Requirements – The functional requirements of the project includes the new business portal that will have a number of different features, integrated business management system, a central server for storing data and supporting all business related operations online and others [14].

Non-Functional Requirements – The non-functional requirements of the project include the different features of the portal like customer profile system, information displayed on the business portal, suitable and attractive user interface, software platform for running the business portal, significant increase in the efficiency and speed of business related operations and others [5].

The project team members are listed in the following table.

Title of Team Member

Skills / Expertise

Project Manager

Team and project management skills, expertise of quick and effective decision making, situation analysis skills [2]

Finance Manager

In-depth knowledge in business finances, ability to work with high amount of finances to find out appropriate solutions regarding allocation of budget [11]

IT Supervisor

Technical expertise in information systems, ability to monitor the progress of work and reporting [15]

Procurement Manager

Purchasing skills, good relationship with hardware and software vendors [3]

Information System Developer

Strong technical background, ability to develop complex information system components like website, business portal and others [6]

System Tester

Technical background, experience in online system testing and bug detection [1]

Human Resource Manager

Experience in personnel recruitment, interview skills [8]

The scope of the project includes the following.

  • Development an entirely new information system is within the scope of the project.
  • Development of the online business portal is within the scope of the project.
  • Integration of the business portal with the system is within the scope of the project. 

The time is estimated for the project as follows.

Task Name

Duration

Start

Finish

Development and Implementation of Business Portal for ABC Pvt. Ltd.

87 days

Mon 10/15/18

Tue 2/12/19

   Project Initiation Phase

10 days

Mon 10/15/18

Fri 10/26/18

      Review and Survey Existing Manual System

2 days

Mon 10/15/18

Tue 10/16/18

      Identify Issues with the System

2 days

Wed 10/17/18

Thu 10/18/18

      Propose the Implementation of Information System

2 days

Fri 10/19/18

Mon 10/22/18

      Propose New Business Portal

1 day

Tue 10/23/18

Tue 10/23/18

      Submit Project Proposal

3 days

Wed 10/24/18

Fri 10/26/18

      Get Approval for the Project

0 days

Fri 10/26/18

Fri 10/26/18

   Project Planning Phase

12 days

Mon 10/29/18

Tue 11/13/18

      Form Project Team

2 days

Mon 10/29/18

Tue 10/30/18

      Prepare Project Charter

2 days

Wed 10/31/18

Thu 11/1/18

      Identify Scope of the Project

0.5 days

Fri 11/2/18

Fri 11/2/18

      Identify the Goals and Objectives of the Project

0.5 days

Fri 11/2/18

Fri 11/2/18

      Prepare Work Breakdown Structure

0.5 days

Mon 11/5/18

Mon 11/5/18

      Prepare Project Schedule

0.5 days

Mon 11/5/18

Mon 11/5/18

      Prepare Project Budget

2 days

Tue 11/6/18

Wed 11/7/18

      Prepare Stakeholder Management Plan

1 day

Thu 11/8/18

Thu 11/8/18

      Prepare Communication Plan

1 day

Fri 11/9/18

Fri 11/9/18

      Prepare Quality Management Plan

1 day

Mon 11/12/18

Mon 11/12/18

      Prepare Risk Management Plan

1 day

Tue 11/13/18

Tue 11/13/18

      Finalize the Project

0 days

Tue 11/13/18

Tue 11/13/18

   Project Execution Phase

59 days

Wed 11/14/18

Mon 2/4/19

      Procure Budget for Project

2 days

Wed 11/14/18

Thu 11/15/18

      Recruit Developer and Tester

2 days

Fri 11/16/18

Mon 11/19/18

      Procure Hardware for Project

2 days

Tue 11/20/18

Wed 11/21/18

      Procure Software Project

2 days

Thu 11/22/18

Fri 11/23/18

      Initiate Development of the Business Portal

1 day

Mon 11/26/18

Mon 11/26/18

      Set Up Online Software Platform

10 days

Tue 11/27/18

Mon 12/10/18

      Develop the Portal

15 days

Tue 12/11/18

Mon 12/31/18

      Add Necessary Features

10 days

Tue 1/1/19

Mon 1/14/19

      Test the Business Portal

10 days

Tue 1/15/19

Mon 1/28/19

      Identify Bugs

5 days

Tue 1/29/19

Mon 2/4/19

      Go Live with the Portal

0 days

Mon 2/4/19

Mon 2/4/19

   Project Closing Phase

6 days

Tue 2/5/19

Tue 2/12/19

      Post Project Review

2 days

Tue 2/5/19

Wed 2/6/19

      Appraisal

2 days

Thu 2/7/19

Fri 2/8/19

      Finalization of Payments

2 days

Mon 2/11/19

Tue 2/12/19

      Stakeholder Sign Off

0 days

Tue 2/12/19

Tue 2/12/19

Resource Name

Type

Initials

Max. Units

Std. Rate

Project Manager

Work

P

100%

$150.00/hr

Finance Manager

Work

F

100%

$115.00/hr

IT Supervisor

Work

I

100%

$95.00/hr

Procurement Manager

Work

P

100%

$75.00/hr

Information System Developer

Work

I

100%

$85.00/hr

System Tester

Work

S

100%

$80.00/hr

Human Resource Manager

Work

H

100%

$115.00/hr

Hardware

Material

H

$15,000.00

Software

Material

S

$7,500.00

Cost Estimation for the Project

The cost is estimated as follows.

Task Name

Resource Names

Cost

Development and Implementation of Business Portal for ABC Pvt. Ltd.

$98,900.00

   Project Initiation Phase

$16,000.00

      Review and Survey Existing Manual System

IT Supervisor, Project Manager

$3,920.00

      Identify Issues with the System

IT Supervisor, Project Manager

$3,920.00

      Propose the Implementation of Information System

IT Supervisor, Project Manager

$3,920.00

      Propose New Business Portal

IT Supervisor, Project Manager

$1,960.00

      Submit Project Proposal

IT Supervisor

$2,280.00

      Get Approval for the Project

Project Manager

$0.00

   Project Planning Phase

$13,040.00

      Form Project Team

Human Resource Manager

$1,840.00

      Prepare Project Charter

IT Supervisor

$1,520.00

      Identify Scope of the Project

IT Supervisor

$380.00

      Identify the Goals and Objectives of the Project

IT Supervisor

$380.00

      Prepare Work Breakdown Structure

IT Supervisor

$380.00

      Prepare Project Schedule

IT Supervisor

$380.00

      Prepare Project Budget

IT Supervisor, Finance Manager

$3,360.00

      Prepare Stakeholder Management Plan

Project Manager

$1,200.00

      Prepare Communication Plan

Project Manager

$1,200.00

      Prepare Quality Management Plan

Project Manager

$1,200.00

      Prepare Risk Management Plan

Project Manager

$1,200.00

      Finalize the Project

Project Manager

$0.00

   Project Execution Phase

$62,660.00

      Procure Budget for Project

Finance Manager

$1,840.00

      Recruit Developer and Tester

Human Resource Manager

$1,840.00

      Procure Hardware for Project

Procurement Manager, Hardware[1]

$16,200.00

      Procure Software Project

Procurement Manager, Software[1]

$8,700.00

      Initiate Development of the Business Portal

Information System Developer

$680.00

      Set Up Online Software Platform

Information System Developer

$6,800.00

      Develop the Portal

Information System Developer

$10,200.00

      Add Necessary Features

Information System Developer

$6,800.00

      Test the Business Portal

System Tester

$6,400.00

      Identify Bugs

System Tester

$3,200.00

      Go Live with the Portal

Information System Developer, System Tester

$0.00

   Project Closing Phase

$7,200.00

      Post Project Review

Project Manager

$2,400.00

      Appraisal

Project Manager

$2,400.00

      Finalization of Payments

Project Manager

$2,400.00

      Stakeholder Sign Off

Finance Manager, Human Resource Manager, Information System Developer, IT Supervisor, Procurement Manager, Project Manager, System Tester

$0.00

The quality plan for the project includes the quality requirements of the hardware and software that will be used for the implementation of the proposed system. Hence, the quality requirements should be as follows.

Hardware – In order to develop the business portal, suitable hardware must be installed that will be able to support the high end technical requirements of the extensive business portal [12]. Hence, the new hardware must be of the highest quality to prevent frequent maintenance and should be technically updated so that it will not need to be upgraded on a frequent basis.

Software – The software used to develop the platform as well as the application must be properly licensed and original instead of pirated versions [10].

The main stakeholders of the project and their roles are explained in the following table.

Stakeholder Name

Stakeholder Designation

Roles and Responsibilities

Nick

Project Manager

Management, control, change and monitor project

Tony

Finance Manager

Management of finances and budget of the project

Hill

IT Supervisor

Supervise the IT aspects related to the project and the organization [4]

Eric

Procurement Manager

Procure necessary resources for the project

Steve

Information System Developer

Develop the proposed business portal [7]

Bruce

System Tester

Test the developed system for bugs

Clint

Human Resource Manager

Recruit suitable human resources for the project

The communication plan is developed as follows.

Stakeholder

Why?

When?

How?

Project Manager

Project update and report

Every week

Face to face in team meeting, project progress report document

Finance Manager

Finance requirements

As required

Finance report, requirements request document

IT Supervisor

IT requirements and updates

Daily

Daily progress log

Procurement Manager

Resource requirements

As required

List of requirements

Information System Developer

Required features of the business portal

At the start of the project

Project proposal, face to face meeting

System Tester

Testing of the business portal after development

At the start of the project

Project proposal, face to face meeting

Human Resource Manager

Human resource requirements

At the start of the project / as required

List of vacancy to be filled

The risk management plan has been developed using risk matrix as follows.

Risk

Chance of Occurrence

Effect on Project

Management Plan

Budget risk

Medium

High

Proper and accurate budget estimation with buffer budget consideration

Lack of technical expertise risk

Low

High

Appoint personnel with strong technical background and experience

Cyber security risk

High

Extreme

Use firewall and anti-virus software

After the development of the business portal is completed, it will be integrated with the main system and the central server. Further, testing will be conducted to detect and remove bugs before the project is ready to be deployed.

The key ethical values of PMI Code of Ethics with relation to the project are as follows [16].

  1. Vision and Applicability– With the project, the company must have future vision that will enable them to utilize the new business portal as a starting point for further development and growth.
  2. Responsibility– Each stakeholder must fulfill his responsibilities assigned to him in the project.
  3. Respect– All the stakeholders must respect each other irrespective of any incidents occurring before or during the project.
  4. Fairness– Fair treatment should be provided to all the stakeholders and team members in the project.
  5. Honesty– The stakeholders and team members must be honest with their work during the course of the project.

After the business portal is developed, tested, integrated with system and deployed, the project will be handed over to the project manager for review and appraisal.

The project has been reviewed and it is agreed that it has met all the requirements as previously decided.

Stakeholder

Signature

Project Manager

Finance Manager

IT Supervisor

Procurement Manager

Information System Developer

System Tester

Human Resource Manager

After the project is handed over, it will be reviewed to determine whether it has met all the requirements and also stayed within the scope determined while developing the project charter.

Based on the project, some recommendations can be provided as follows.

  • The project manager must ensure the project stays within the scope
  • The IT supervisor should ensure the development progress is on the right track and schedule
  • Monitoring must be done to ensure all the stakeholders are fulfilling their duties in the project

Conclusion

This report is based on an overall project plan for the implementation of the business portal for ABC Pvt. Ltd. In this project plan, all the basic details of the project including project charter, quality plan, stakeholder plan, communication plan, risk management plan and others have been provided. Based on the overall estimations, the project is expected to be completed within 87 days and an overall budget of $100,000.

References

  • Kerzner and H. R. Kerzner, Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons, 2017.
  • W. Fleming and J. M. Koppelman, "Earned value project management." Project Management Institute, 2016.
  • Harrison and D. Lock, Advanced project management: a structured approach. Routledge, 2017.
  • T. Marchewka, Information technology project management. John Wiley & Sons, 2014.
    1. Walker, Project management in construction. John Wiley & Sons, 2015.
  • M. Nicholas and H. Steyn, Project management for engineering, business and technology. Routledge, 2017.
  • Heagney, Fundamentals of project management. Amacom, 2016.
  • W. Larson, C. F. Gray, U. Danlin, B. Honig and D. Bacarini, Project management: The managerial process. Vol. 6. Grandview Heights, OH: McGraw-Hill Education, 2014.
  • Verzuh, The fast forward MBA in project management. John Wiley & Sons, 2015.
  • A. Mir and A. H. Pinnington, "Exploring the value of project management: linking project management performance and project success." International journal of project management32, no. 2 (2014): 202-217.
  • Binder, Global project management: communication, collaboration and management across borders. Routledge, 2016.
  • Lock, The essentials of project management. Routledge, 2017.
  • P. Leach, Critical chain project management. Artech House, 2014.
  • Schwalbe, Information technology project management. Cengage Learning, 2015.
  • J. Martinelli and D. Z. Milosevic, Project management toolbox: tools and techniques for the practicing project manager. John Wiley & Sons, 2016.
  • Svejvig and P. Andersen, "Rethinking project management: A structured literature review with a critical look at the brave new world." International Journal of Project Management33, no. 2 (2015): 278-290.
  • K. More, J. M. Bass and F. Meziane. "An Exploratory Study of Ethical problems in Digital Service and Engineering Project Management." In QuASoQ/WAWSE/CMCE@ APSEC, pp. 52-53. 2015.
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