ODP Project: Objectives, Change Management And Communication Strategies, Roles And Responsibilities Essay.

Agreed Objectives of ODP Projects

You are the Business Owner and General Manager for OZMarket. This business provides marketing consultancy for a range of business in Australia. OZMarket is located in Sydney NSW. OZMarket employs approximately 20 permanent staff and casual and part time as required. Robert and Linda have worked as OZMarket for the past four years. They have enjoyed a good working relationship and have socialised occasionally at mainly work functions. They were invited to work on the Organizational Development Plan (ODP) Project named New franchisee opportunity for Belrose (NSW) and they were excited by the challenge it presents and the chance to be integral in the development of the organization. Linda, the business analyst, has worked on the OZMarket’s business strategy project and as such, feels that she has proven her skills and has more experience than Robert. Robert has less experience than Linda but is adept at collaborative problem solving and team development activities, being a HR specialist. You have noticed that there is an increase amount of tension between the two. Milestones in the project are being affected, Senior Management have been notified and you need to address the situation.

Part 1: As the General Manger organize a In house brainstorming session with Linda and Robert regarding ODP project and determine:

1. The agreed objectives of ODP projects.
2. The change management strategies.
3. The Communication strategies.
4. The roles and responsibilities of staff involved in the project. Templates are attached for students to take help from.

Part 2: Organize a formal meeting for Implementation of the organizational development plan and the following agenda items should be discussed in the meeting :

1. Developing the team.
2. Managing conflict in teams.
3. Solving problems. Write a report after the meeting including :
Discuss the approach by which various team members are encouraged to participate in the meeting.

The team development and training activities undertaken to develop the team and problem solving approach.  How groups are facilitated to express their problems and the management approach to conflict resolution in the meeting.  What sort of interventions are in place to avoid conflict and the alternative course of actions available in the organisation development plan.

Part 3: Prepare a survey to gather feedback on ODP and to identify the following:

Any loss of support of ODP and activities.
Evaluate the interventions in the ODP.
Check senior management ongoing support of ODP.
Evaluate the ODP in terms of cost benefits including opportunity cost.

Introduction

The report covers a post meeting scenario covering a few of points like approach being taken to encourage the participation in the meeting, team development & training activities required and others.

Approach 

Employees must be prepared for the scheduled meeting. It can be done with emails or circulars notifying the schedule. Moreover, circulars or mails must also include the topic of discussion, so that, employees are better prepared with their questions. Creating a peaceful and supportive environment, so that, employees feel free to speak up. Some of the employees may have shyness to speak in front of the management. Those few employees must be spoken outside the meeting place as such employees may also produce the valuable thoughts. Sharing would also be the key as in this way speaker would be able to monitor their own speech. This can be done by also allowing the staffs and other participants to speak up. Before reaching the meeting place, every single staff must be intimated of contributing to the meeting with their valuable words. This would make the meeting a communicative event. Post meeting feedback session is also very important. Those who have not spoken a single word should be asked about whether they have some different thoughts in them. It is also important to ensure that points that are being raised will be treated at the highest degree of priority.

Team development and training activities

This can be done through the following ways:

• Needs assessment for the training
• Team development should be made a part of the organizational culture
• Identifying the team
• Working towards common goals
• Aiming to develop strong team skills
• Implementing the training process
• Continuous evaluation of the training to identify the gaps in training and implementation of strategies

Facilitating the expression of problems and management approach for conflict resolution 

In the meeting, managers or the speaker must encourage staffs to express their problems and concerns. A supportive environment must be provided, so that, employees feel free to express their issues. The first approach to conflict management would be to address the issues and ensure that effective actions would be taken if possible and feasible as well. The other stage will be speaking to the human resource department and the review group to reach to the best strategy.

Interventions and alternative course of actions available in the ODP 

Managers assess the case before heading to resolve the conflict. It means they speak to all the parties and then chose the best possible strategy to manage the conflict. The other intervention is giving options to those involved in the conflict. Managers need to try to read the perspectives of each party involved in the conflict. Manner would be the next thing as parties should know that the decision is final. Managers should come with documented papers and an HR professional to add values to the decision.

Change Management Strategies

Conclusion    

In summary, the meeting can be understood as an important event in managing the conflicts and resolving the conflicts. This gives a systematic way to approach such challenging organizational based circumstances.   

Introduction

This report is for analyzing the impact of ODP between the members of the organization. The report is constructed based on the responses of the participants in the survey.

ODP activities 

ODP objectives are more or less clear to employees; however, a strong understanding was apparently missing. It just suggests a loss of support to ODP and the related activities.

Evaluate the interventions in the ODP

The interventions used in the ODP process were assessment, perspective, options, and demeanor. Managers in the case study business do a lot of assessment before making or reaching any conclusion. They assess every possibility to resolve the conflict. This is good indeed as it is important to give equal chances to every party, so that, unbiased decisions are given the preferences. Managers do really give values to others’ perspectives which are also good and helpful to reach to the root causes of conflicts. Managers follow the good demeanors by documenting the final decision and also announcing the decision in the presence of human resource professionals. Such practices are very ethical and are valuable as well for employees.  

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