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BSBMGT615 Contribute To Organisational Change

tag 1 Download 12 Pages / 2,770 Words tag 20-08-2021
  • Course Code: BSBMGT615
  • University: Lonsdale Institute
    icon is not sponsored or endorsed by this college or university

  • Country: Australia


Lonsdale Fitness went through a rapid expansion and all franchises were left to function as independent units.  Lonsdale Fitness wants to increase client satisfaction and has now decided to standardise the way in which the franchises operate.  Complaints received from clients have initiated this change.

This is what is intended – same systems developed and used in head office, same customer service techniques, same fitness classes and changed monthly

The CEO and Board are very keen but are also expecting resistance from some personal trainers who believe they create better routines than head office.  No one is aware of the impending changes.

You are being given the responsibility of developing a detailed organisational development plan  which will clearly address what is needed to be developed, how and why the development will occur

Step 1

Identify and list the key elements in each quadrant. Get these down on paper as the first step.

Step 2

This is where you discuss the reasons, advantages and disadvantages of the current situation:

  • Discuss the factors that have shown that the change is needed.
  • Discuss the advantages of this organizational development and the need for clear planning
  • Discuss briefly how resistance and reluctance to change will be managed.
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Total 12 pages

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