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Task 1: Costings for office productivity software and training
Create a workbook, with 2 worksheets, to store your cost estimates for Healey Ltd.
Name the first worksheet Training.

Write a formula to calculate the total cost excluding VAT.

Task 2

You have been asked by the managing director to prepare a report, with the aim of demonstrating to Healy staff that information technology and technoogyical advances can increase their productivity and enhances the quality of Healy’s management.
To do this, prepare a report for your team on the following.
Write a brief introduction outlining the background and purpose of the report

Explain your findings from Task 1. You must place your saved screenshots from task 1 of your spreadsheet to demonstrate that you have completed all points in Task 1. You MUST place BOTH data view and formula view

Describe how 3 features of office productivity software can contribute to increased productivity and enhance the quality of management for Healey Ltd.

Describe three technological advances in terms of software and hardware that could helpe Healy to increase their business productivity .

Your conclusion should summarise the main points and encourage your team to value how information technology supports them in their job and how can it be used to increase profits

Findings from Task 1

The main purpose of the report is to show how the use of technology can help in the development of the company. Over the years, there has been huge advancement and technological development. More and more companies are resorting to the same to be better than their competitors and to be successful. Use of computers has increased over the decade. It is one of the most necessary tools to be used in today’s time. In the current world, computers are introduced in so many sectors. They not only help in improving the overall efficiency of the work, but also help in improving the productivity and have made everyday manual work very easy. In this report, we will see that how with introduction of computer, the overall efficiency of the work in Healy’s management will improve (Kavanagh, M. J., & Johnson, R. D. (Eds.). 2017).

In the above screenshots of the two costs that the company will incur, with the introduction of computers for management has been shown. We see that the total cost of introducing the products and training the staff to use the same is under the budget. There are three level of training for the staff, and the number of staff opting for the intermediate training is more than the basic and the advanced. We also see that the total cost of introducing the new products are within budget in case of product Office 365, and for the other product Office 2013, the costs are over Budget. The management needs to look into this matter, to make sure that the overall cost is under the budget that the management has fixed. The total cost of training at all levels is £ 2,350.00 including VAT. In addition, the total cost of introducing the product is £ 3,100.00 excluding VAT.

3) Office productivity software can help in improving the productivity and efficiency at the work place. Office productivity software mainly encompasses all work related activities in an organisation. It consists of producing and managing data in the form of   documents, spreadsheet, graphs, charts, and databases (Daneshgari, P., Daneshgari, P., Moore, H., & Moore, H. 2016). It helps in increasing the productivity of individual workers in an organisation from typists to other workers. It helps in automation of the manual work of the employees. Three ways in which the introduction of office software will help in increasing the productivity and enhance the quality of management for Healey Ltd are-

  • Automation of manual work – Productivity software helps in automation of the manual works that previously took a large amount of time to be completed. With the advent of the office productivity software, these works can be done with the help of computers and that will help in saving a large amount of time. With the help of various spreadsheet and tools, workers can do their work in a less amount of time and more efficiently. It will help in saving time and motivate the employee to complete more amount of work within the given deadline (Mohamad, M. R. A. 2017).
  • Customisation- These office productivity software can be customize as per the needs of the user. This is one of the most important features. Every business has own needs and demands. It is not important that one software package that suits one company will also suit another company. So in that context customization of the office software helps in providing the necessary amount of flexibility that they need as per their demands and their total budget. Therefore, this feature will help the company in getting the right software for their use as per their demands and needs (Chatterjee, J. 2017).
  • Easy to use – These software programs are easy to use after some training has been provided in that context initially. The workers initially may have certain problems with the program but after the training are done, they can use the same for their work. It is important for the company to start with basic level of training initially and then switch to advanced level. It will help the worker to grasp the basic of the software and then use it for their work. Initial the company has to bear the cost of training, after the long term gains will nullify the same(Kato, S., Shiraishi, Y., Moffitt, D. J., Nikaido, K., Martinez, D. E., Yuan, L., ... & Zhang, Z. 2017).

Features of Office Productivity Software

All these software has a large number of other features that make them very apt to be used by the companies.  Initially when they are introduced, it may take some time to get used to the same, but later with training and proper management will show great returns in the future. Overall, it will be beneficial not only for the company but also for the workers, as it will also help them in personal growth.  More and more companies are thus switching to these software packages as they are readily available in the market and the companies can introduce the same in their management system with little or no issues whatsoever (Zagouras, P., Kalloniatis, C., & Gritzalis, S. 2017, July).

4) Technological advances are occurring very now and then. From the first software that was made, until today there have been so many changes in the technological software. There have been so many developments in technology that is benefiting the world. Three technological advances that will help Healy to increase their business productivity are-

The concept of cloud based, CRM platforms have been widely popular nowadays. It is the newest technology that the businesses are using to manage their sales and productivity. Everything happens over a cloud network that is protected.  Various advancements in business management application include, marketing automation, ERP, human resource management. If the company this new technology, the company will gain a lot. There are so many varieties in this kind of software, and they can be automated as per the needs of the company. One time investment is huge, but the overall profit is more and can be used over the years (Nicholas, J. M., & Steyn, H. 2017).

Business Intelligence helps in creating real time data that helps the individual in performing their work more efficiently.  It is needed to operate the business smoothly.  It includes a process in which the historical data from various sources are collected and analysed and parameters are set. Based on those parameters the efficiency of the workers is measured. It helps in problem identification and solving. It also helps in making informed decisions (Spohrer, J., & Demirkan, H. 2017, January). 

In case of Business analytics, it helps in exploration of the historical data that has been collected from various sources.  It includes various methods of analyse that data like data mining, statistical analysis, and many other technologies(Ferreira, T., Pedrosa, I., & Bernardino, J. 2017, April).  It helps in better understanding of trends that will help the business to operate better. Both business analytics and business intelligence can be used together for running the business effectively. They are not interrelated but run on a parallel platform that can help the growth of the company (Loya, T., & Carden, G. 2017).

Technological Advances for Increased Business Productivity

IP Technology that is Internet Protocol telephony uses packet switched connections over the Internet Protocol to exchange faxes, voices and other forms of information. These were previously transferred over traditional circuit switched connections.  The use of the IP technology has brought a change in the traditional concept of business phone system.  With the advent of IP technology, many businesses are switching to the same. It helps in reducing a lot of cost, as data is transferred over the internet.  The main challenge in this type of technology is to make sure that the flow of information between the users happens in a dependable flow.  It is more or less unregulated by the government hence that is also one of the merits of using this type of technology. It is an important part of convergence of the various models of communication in a single network that includes computers, telephones and other forms like television in a single network. It is very widely popular and is used a lot by many companies worldwide, to reduce the total cost of operations (Zhou, X. 2017).

Conclusion

With the above discussion, we get a basic idea on the uses of technology and its huge benefits. If the company uses these, the company will not only reduce its total cost of operation but it will also help in better management of work. If the company introduces computers and trains the employee it will help the employees to do better and will also motivate them to work harder(Patterson, D. A., & Hennessy, J. L. 2017) .In the excel sheet, we saw that the total cost of product introduction and training is under the budget, and the company just need to implement the same. It can also be seen that with more technological advancement, there will be many new changes in how a company operates. It is important to take the first step in this regard now, so that the future is bright. With so any competitors in the market, the company should switch to automation of work (Braude, E. J., & Bernstein, M. E. 2016).  

Braude, E. J., & Bernstein, M. E. (2016). Software engineering: modern approaches. Waveland Press, Long Grove, Illinois

Chatterjee, J. (2017). Strategy, human capital investments, business?domain capabilities, and performance: a study in the global software services industry. Strategic Management Journal, 38(3), 588-608

Daneshgari, P., Daneshgari, P., Moore, H., & Moore, H. (2016). Organizational transformation through improved employee engagement–“How to use effective methodologies to improve business productivity and expand market share”. Strategic HR Review, 15(2), 57-64, Emerald Group Publishing Limited, Michigan, USA.

Ferreira, T., Pedrosa, I., & Bernardino, J. (2017, April). Business Intelligence for E-commerce: Survey and Research Directions. In World Conference on Information Systems and Technologies (pp. 215-225). Springer, Cham

Kato, S., Shiraishi, Y., Moffitt, D. J., Nikaido, K., Martinez, D. E., Yuan, L., ... & Zhang, Z. (2017). U.S. Patent No. 9,569,689. Washington, DC: U.S. Patent and Trademark Office

Kavanagh, M. J., & Johnson, R. D. (Eds.). (2017). Human resource information systems: Basics, applications, and future directions. Sage Publications, California.

Loya, T., & Carden, G. (2017). Business intelligence and analytics. Higher Education Strategy and Planning: A Professional Guide, 191 Belov, S., Spohrer, J., & Demirkan, H. (2017, January). Introduction to Business Intelligence, Analytics and Cognitive: Case Studies and Applications (COGS) Minitrack. In Proceedings of the 50th Hawaii International Conference on System Sciences

Mohamad, M. R. A. (2017). ERP Benefits Capability Framework: an orchestration theory perspective. Business Process Management Journal, 1-35. University of Salford Manchester

Nicholas, J. M., & Steyn, H. (2017). Project management for engineering, business and technology. Taylor & Francis, Routledge, London and New York.

Patterson, D. A., & Hennessy, J. L. (2017). Computer Organization and Design RISC-V Edition: The Hardware Software Interface. Morgan Kaufmann

Zagouras, P., Kalloniatis, C., & Gritzalis, S. (2017, July). Managing User Experience: Usability and Security in a New Era of Software Supremacy. In International Conference on Human Aspects of Information Security, Privacy, and Trust (pp. 174-188). Springer, Cham

Zhou, X. (2017). The Construction of Economic Data Processing System Based on the Net Cluster Technology. Journal of Computational and Theoretical Nanoscience, 14(1), 263-268. American Scientific Publishers,United States.

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