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Cookie Co. is a chain store for cookies, with business around the country. Alongside with its fast expansion in the number of retail stores and online retailing, it experienced frustration from slow data network connectivity, compounded by distorted and unreliable voice calls due to network issues: a challenging situation for both staff and customers. It needed a solution that would help it maintain its reputation for providing an elevated customer experience.

After comprehensive consultation with technical experts and business partners, Cookie Co. decided to dump its current IT infrastructure because the patching changes may be costlier and less likely to satisfy the business needs.

A fresh design for its IT infrastructure, especially the networking, is required. The design is vital to support and enable the future growth of the company. It should enable the connection of all devices, offices, branches, and staff.

You are a member of the network planning team, and need to write a formal business management report to explain your solutions and recommendations about the future network infrastructure for Cookie Co.

Your target audience is executive business people, who have extensive business experience but limited ICT knowledge. They would like to be informed as to how your solutions may be beneficial to their business. Therefore, the report needs to recommend the telecommunications and networking technologies to be used in terms of business benefit. You may need to compare your recommendation with other available technologies.

Specifically, you should discuss possible solutions for the following 3 topics in the report.

  1. Network Infrastructure
  • Network convergence and unified communications
  • LAN types and cabling plan for the head office and branches
  • WAN connection for the head office and branches
  • Transmission media and connecting devices
  • IP and DNS management
  1. Networked Services

Propose to deploy 4 types of network services. Candidates can be, but not limited to, VOIP, WWW, Intranet, Extranet, Email, and Web Services.

  1. Data Processing Facilities
  • 1 Data storage solution. Candidates can be, but not limited to, data centre, SAN, Cloud, and distributed database.
  • 2 Data processing model. Candidates can be, but not limited to, C/S and P2P.

Proposing 4 types of network services for Cookie Co

The Cookie Co is a cookies chain store. It has a slow network connection.so it received some collision in the voice calls. It made a problem for customers and staffs. The Cookie Co is decided to design a new IT infrastructure for solving these network problem. The Network structure will be designed to improve the company growth. The Wide Area network will be used to connect a network of all the branches of cookie co to the head office. The transmission media, DNS management, IP and connecting devices will be used for the further process. The WWW, Email, VOIP and Intranet network services will be used. The problem of cookie co Staff and customers can be solved by the new IT network structure.

IT Infrastructure

The process connecting communication networks and media content, information technologies and computing with different services is known as convergence. Many types of convergence are there. Some of these are messaging convergence, protocol convergence, application convergence, technological convergence etc. The communication convergence is used for enabling services to broadcast media telecommunication media and electronic media. It provides service for voice telephony using the internet. Unified communications are used in business trend, to integrate and simplify all types of communication. By using UC program, the user could read the voice message in the e-mail. The VOIP, mobile computing, voice to text conversion, convergence technique and presenting are the principles of UC technology. The incorporation of data and telephony technique is known as convergence (Baldus and Heckmann, 2017).

Local Area Network (LAN) link sets of PCs and low-voltage devices composed crosswise tiny distances to share info and funds. The LAN is maintained and managed in the enterprises. The LANs have connected the WAN by using routers (Milovanov, 2015).

Types of LAN

  1. Ethernet
  2. Token Ring
  3. Token Bus
  4. FDDI

Applications of LAN

  1. To make the communication as a cheap and easy.
  2. To share the internet.
  3. For centralizing the data.
  4. To provide the data security.
  5. To share the resource.

Cables used for design the network structure

Two types of cables are used for connecting the hubs and switches to the systems (Lan Harremanak, 2016).

  1. Crossover cables- the two of wires crossed.
  2. Straight through cables -all of the wires run straight.

WAN stands for Wide Area Network. It is an infrastructures network. It is used to spans the huge geographic zone such as states, cities, or countries. It is used to provide the private connection for the business and it is public to link smaller networks together. The WAN links some LANs. The technology is high speed and relatively expensive. The branch offices are usually located at isolated geographical positions, associated to the main headquarters through WAN (Wide Area Network). Branch workplace generally has fewer employers than the Head Office (Central Office). The network assets in Area office are inadequate to the users at Branch Office. Branch Offices ordinarily host fewer vital servers. The Wan connects all the branch offices to the head office with security. The security for the all the systems is provided by the firewall authentication. The customers and the traveling employees are connected to the main office via VPN (Virtual Private network) protected broadband network. The three topologies are used to link the multiple branch office to the head office via WAN (Liu et al., 2010).

Understanding communication convergence

Topologies

  1. Hub-and-Spoke Site-to-site Wide Area Network Topology
  2. Partial-Mesh Site-to-site Wide Area Network Topology
  3. Full Mesh Site-to-site Wide Area Network Topology

The transmission medium is used to connect devices in the network structure. By using transmission medium, the data are transmitted from one device to the other devices. Some of the transmission medium devices are cables, routers, hub, switches, gateways and bridges etc. Mostly the cables are used in the wired network. Hub connects the more devices to the network using fiber optic Ethernet cable. It sends the data to each port. Switch performed similar to the hub, but it provides better performance (FU and ZHOU, 2013). To manage the network traffic, bridges are used.it is used to reduce the congestion. It is used to subdivide the complex network into segments. It increases the network speed. Routers are used to link different routers.it receives and sends the data from the correct users. The routers have the ability to connect different network if the protocol of the networks is same. But the gateway has the ability to connect different network with different protocols of the network. The mainframe network used the gateway for making the connection with another network (VoIP and Voice over LTE, 2015).

DNS Management

The secure, multi-platform and scalable, DNS is used to perform the following operations by its tools. Comprehensive API is used to accomplish DNS via the end user. The memory effectiveness and lookup quickness is improved. It has the auditing and diagnostic tools to certify the domain and data integrity level. By using easy to use interface, it centrally manage the servers (Harth and Maynard, 2014).

The challenges in DNS managements are  

  1. Improvement of data consistency through millions of zones and domain records
  2. Reducing the response time of management and creation of domain.
  3. Managing the growth in domain loads by typical BIND results.
  4. Certifying the changes at DNS are circulated across servers correctly and quickly.

Benefits of DNS management

  1. It is used to support all business and residential requirement of DNS.
  2. It provides unmatched scalability and perfect performance.
  3. Satisfy all the DNS requirement.

IP managements

To manage the IP address in the network, managing IP space, planning and tracking is needed. The IP address management is a tedious process and it is needed one. It takes longer spreadsheets to done this job perfectly. Address Commander is intended to identify the exclusive IP address management requirements of service workers (Zhai and Liu, 2007).

The challenges in IP managements are

  1. The DNS and DHCP management service costs reduction.
  2. Provide the visibility of IP addresses spaces.
  3. The tracing blocks between frequent enterprise clients and regional arrangements.
  4. Powerfully combining and organizing unusual IPv4 addresses.
  5. Reducing IPAM faults that shake network consistency (Bader, 2012).

Benefits of Address commander

  1. Enables the acceptance of IPv6.
  2. Reduce costs connected to IP address management.
  3. It is used to reduce the errors occurred at the address assignment process.
  4. It is used to support service providers with redundancy and scalability.
  5. Network Services

Voice over Internet Protocol is the abbreviation of VoIP. It allows the users, to create calls by using Broadband Internet instead of using analog or conventional phone. It converts the sound in the form of digital speech communication. To transfer the communication internet Broadband is used. By using VOIP, one could make the call on the computer through the internet. VoIP telephone is great for industries because it has field employees or employees who travel a lot. Calls could be distracted to wherever in the domain. It is done by the cloud-hosted VoIP handset features.  The VoIP has some profits for several companies (Email overload at work: an analysis of factors associated with email strain, 2010).

  1.    Cost is low.
  2.    Compactness
  3.    Rigidity
  4.    Multi-functional

Local Area Network and its types and applications

WWW stands for World Wide Web. It is a place for recognizing the web sources and documents via URLs. It is used for connecting more interconnected computers to the internet. It has a collection of resources and documents. The internet resources are telnet, FTP, Hypertext audio, video, and remote sites (Peer Review, 2013).

Web services are used to integrate the web-based applications. It is done by WSDL, SOAP, UDDI and XML standards at IP backbone (Sinha and Kr. Isaac, 2015).

Benefits

  1.    Minimize equipment costs for innovative product growth.
  2.    Offered to all individuals and organization.
  3.    Cost is low, so smaller suppliers and partners could be incorporated.
  4.    It provides the remote access for the business.so it increases the offsite customers also.

Email stands for Electronic mail. Email services provide access to the user to send, review and store the messages via internet, from anywhere by their login (IEEE Cloud Computing, 2013).

Benefits of Email services

  1.    It is very fast to provide the information.
  2.    It is the convenient one.
  3.    It stores the files or documents permanently.
  4.    The cost is low.
Data storage solution

The data center usage is presently undertaking a change because of the growing usage of 'cloud' organization, applications and facilities. In Intel’s experiments, main in measured environment and then in creation data center, SSD arrays transported the following advantages through equivalent enterprise-class CD based loading up to 5x performance rise on the random disk input/output tasks; minimized read/write latency and reduced the greater latency; quicker transition from idle to run state and no rise in seek time as enterprise capacity is advanced. Fewer intervals in patching systems; capacity and performance to handle workloads; and an easy setup than a traditional NAS or SAN solution (Gharavi and Hu, 2017).

According to CEO of RTW Hosting, Mike Wills, substituting a traditional NAS or SAN with a hybrid collection like X-IO's can transport 15-20 times the performance, along with a 60 % development in power efficiency. Wherever an improved balance of reading/write presentation and storage capacity is necessary, the tiered hybrid method could be the way to move. For most the businesses, the way to the cloud initiates in an on-premise data center, which typically executes a combination of siloes, traditional, virtualized 'private cloud' and enterprise applications workloads. The latter are frequently founded on VMware's exclusive VCloud technology (Kochel, Ladd and Rudolph, 2012).

P2P (peer to Peer)

Each computer and devices present in the peer to peer network is called as the peer. Each peer has equal rights. It is used for sharing the bandwidth of the network, processor usage and disk storage between peers. It is scalable. The addition of new peer to this network is easy. If any peer in the network is shut down, the other peer in the network continues the process of that peer.

C/S (Client/Server)

Servers are used to managing Network traffic, drivers and printers. Clients are used to running applications. If the client and server are placed on one computer, that is known as single seat setup. Clients depend on the servers for resources (devices, files and processing power) (Weiß, 2015).

  1.    It is recommended that the core network infrastructure should be maintained and increased.
  2.    Performance improvement and proactive monitoring should be recommended for the present network infrastructure.
  3.    It is suggested that the system documentation should be created and maintained.
  4.    It is recommended that the present WAN optimization technology should be maintained and enhanced.
  5.    The excellent knowledge on security, framework, features and network architecture should be recommended.
  6.    The economic contribution and social value that is communicated to the local council, funders, general public and local business should be demonstrated.
  7.    Be ensure that the required skills to focus resources, construct strong relationships, navigate change efficiently and demonstrate the social value.
  8.    It is recommended that, should be working with independent funders to invest in social activities.
  9.    It is suggested that should be working with socially active groups like across regional and local areas, collective voice possesses effects while influencing decisions.

Conclusion

The Cookie Co is decided to design the new IT infrastructure for solving these network problem. The network infrastructure is discussed with network convergence, LAN types, WAN connection, Transmission media, and IP and DNS. Network services are described with their type. The data processing facilities are discussed. And the suggestion the future network infrastructure is detailed.

References

Bader, C. (2012). Peer-to-Peer File Sharing, Due Process, and the Judicial Role. SSRN Electronic Journal.

Baldus, O. and Heckmann, C. (2017). Lean IP-Management—Savings Costs for IP Management Based on a Paradigm Change in Assessing Inventions. American Journal of Industrial and Business Management, 07(06), pp.760-770.

Email overload at work: an analysis of factors associated with email strain. (2010). IEEE Engineering Management Review, 38(1), pp.76-90.

FU, S. and ZHOU, H. (2013). Dynamic causal order control approach in distributed virtual environment on wide area network. Journal of Computer Applications, 32(4), pp.1013-1016.

Gharavi, H. and Hu, B. (2017). Wireless Infrastructure M2M Network For Distributed Power Grid Monitoring. IEEE Network, 31(5), pp.122-128.

Harth, A. and Maynard, D. (2014). The Semantic Web Challenge 2012. Web Semantics: Science, Services and Agents on the World Wide Web, 24, pp.1-2.

IEEE Cloud Computing. (2013). IEEE Transactions on Cloud Computing, 1(2), pp.230-230.

Kochel, K., Ladd, G. and Rudolph, K. (2012). Longitudinal Associations Among Youth Depressive Symptoms, Peer Victimization, and Low Peer Acceptance: An Interpersonal Process Perspective. Child Development, p.no-no.

Lan Harremanak, R. (2016). Aurkezpena. Lan Harremanak. Revista de Relaciones Laborales, (32).

Liu, X., Qiao, C., Yu, D. and Jiang, T. (2010). Application-specific resource provisioning for wide-area distributed computing. IEEE Network, 24(4), pp.25-34.

Milovanov, T. (2015). Implementation of DNS rebinding. Prikladnaya diskretnaya matematika. Prilozhenie, (8), pp.92-95.

Peer Review. (2013). MTZ worldwide, 74(10), pp.49-49.

Sinha, A. and Kr. Isaac, R. (2015). A Compressed Technique to Optimize the Processing of Real Time Data in Centralized and Client-Server Data Base Systems. International Journal of Computer Applications, 115(9), pp.13-15.

VoIP and Voice over LTE. (2015). International Journal of Science and Research (IJSR), 4(12), pp.374-379.

Weiß, M. (2015). Passive wireless local area network radar network using compressive sensing technique. IET Radar, Sonar & Navigation, 9(1), pp.84-91.

Zhai, Y. and Liu, B. (2007). Extracting Web Data Using Instance-Based Learning. World Wide Web, 10(2), pp.113-132.

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