Qantas Airlines' Essay On Information Sharing System: Employee Creativity & Accounting Software.

Discuss about the Information Sharing System On Employee Creativity.

The concept of accounting software generally comes under the AIS and is now defined as a computing software that is used for easy recording and contracting accounting transactions in easy modules: Accounts Receivable Modules; Accounts payable module; Test balance module; Department of Payroll; and General Purpose Financial Reporting Module Accounting software can be bought by business or third-party software developers. Accounting software and packages vary depending on the huge cost and complexity. Package accounting software is not limited to the recording and processing of financial data globally, but also provides a functional module used for managing decisions with the aim of creating competitive edge. Australia's acoustic software has made remarkable changes over the years due to technological advancement. However, this research attempts to see the paper accounting presentations and current historical content of Australian packages based on their historical development, uses, challenges and adaptability, scholars try to use journal articles, books and conferences in business accounting method,as well as accepting Australian accounting software or packages, the literature review attempts to find the current market size, leaders and competitors edge. The current challenge found in current studies and the use of differential accounting software or packages will be used to develop appropriate recommendations for future improvement. The appropriate accounting software can be valuable, time and money saving tool. Nevertheless, with over sixty different tools available in Australia, identifying the best system to incorporate in your business is difficult. Often, it is imperative to select an application that is easy to manage and which suits your business and keeps you updated with the latest innovations. Also, whether you are outgrowing your current set up of your business, merging a new company into an existing system, or requiring accounting software to seek out the business workload, it is important to seek professional advice before implementing the new system into your business.

The Qantas airline is not just the oldest airline in Australia, but it is the world's third oldest still-running airline. In 1993, the airline company started serving as a domestic passenger airline services and started international service in the 1935. This company has kept its brand image for almost hundred years and is still considered to be one of the most preferred airlines in Australia (Adenike and Michael, 2016). Worldwide, this report will focus on accounting systems used by the organization to operate and record their financial and accounting transactions on local, international, cargo services and other subscription business services under the brand name.

Operational problems

Qantas Airlines offers local and international travel services to customers worldwide. They are also a part of Fleet services in which cargo and courier will be taken to a destination. They also run the export ground handling service for themselves as well as other small and regional airlines. Due to supreme management, the airline is responsible for important and strategic decisions; however, managers are allowed to make their decision based on the situation. To maintain a clear and transparent delegation of responsibilities and officials, they use a functional organizational structure separately for each subsystem (Baxter and Hunton, 2011).

Qantas Airlines operates various operational activities and must ensure that they implement their activities with minimal error and maximum accuracy. The problem of several actions that can be made due to the construction of the project is mainly about delays in the decision-making process. The airline market is very dynamic and the top management is responsible for the strategic decision-making process. If the market provides an opportunity to adapt to the new technology and there is a delay in decision making, then it will increase the inefficiency of the airline to avail the opportunity (Bolino and Klotz, 2015). Complicated structures can lead to inadequacies in management and ground-level employees, which may delay the failure of theservices. For example, if the booking team fails to communicate that the aircraft is full and seats are underlined then after the failure of the service the customers are suffering.

The leading Global Business expertise Publications highlighted that Qantas, Australia's foremostairliners; TCS changed the ERP system to its main IT counter. Qantas started to face the challenges or issues in managing large volumes of information with their ERP systems. As per Cullinan and Zheng, 2015, Qantas’s IT Manager of the Enterprise System, manager has demanded a lot of effort as well as resources or assets to monitor the systems needed to work effectively. Their major challenges include complex ERP system implementation and include many resources allocated to monitor the system (Cullinan and Zheng, 2015). Qantas upgraded their ERP platform to partnership with TCS to support them in their transit journey. In fulfillment of the customer's expectations, TCS provided a new, extremely quick and reliable ERP platform, which resulted in decrease company costs, well-managed vendor management as well as significantly reduced IT administration. Qantas organization went live with an innovative Enterprise Suite in April 2014, an on-time moreover up-budget ERP system, with the ability to run analytics on customer behavior and preference, and to help the aircraft develop better products and services based on their needs and expectations. The ERP system will support the reduction of the number of errors, because the information is sent to the relevant departments at the same time with the least number of faults.

Most likely system acquisition method

The continuation of the system of Qantas Airlines will begin with the development of the product and the target audience. In case of passenger airlines, migrants who want to use the airlines services to move from one destination to the destination targeted. In this case, the customer will start the investigation process for the customer's preferred destination and related supplementary services and services costs (Dillard and Yuthas, 2013). Pitch them to sales executives and provide detailed information about the possible discounts or attractive offers to use the services. Then the customer will buy a service for a specific flight, book the desired time and place at the destination. The customer has the option to book tickets for a favorite flight by the internet or third-party vendor who is the airline's partner to provide services to customers. Fleet or merchandise sales process will be completely different from regular travel flowcharts or sales process.

Air cargo carriers in the passenger airlines have various problems related to the control system. Sales execution can lead to fraudulent promises made to the customer which will be due to the laudable services which will damage the image of the aircraft company. Automatic online system to pay the payment,if it is not secure and fraudulent hackers can hack into account details by hackers. Other cheating options may be made by third party vendors to increase their sales revenue(Gailly and Geerts, 2014). They can charge more than the amount of travel required to travel without informing the airline about the additional charges they charge. The cashier on the counter can steal the cash collected during the special day and makes a false presentation of the data so that it cannot be caught. Because the data of the airline is very important, it has details of the traveler and their payment and account details, which can be used to steal or reuse cache by paying cash to some other persons without informing them(Jain, 2016).

According to Dillard and Yuth, accounting software used in Australia operates business-oriented activities against operating systems or other environmental software. It is analyzed that operating systems or other environmental software improvements usually are not transparent in the organization. Against this, Kearns, has said that updated software is completely transparent to existing business organizations. When accounting software first demonstrated in Australia in the 1960s, royalty was given by companies such as accounting software McClack and Dodge. Initially accounting software meets financial and accounting requirements only (Kaleka and Morgan, 2017). The scope of the Dillard and Yuth argues states accounting software has increased from time to time and has started to meet operations related to finctions, human resources management, customer relationship management and many other activities. These software systems are usually built on the basis of home applications and policies. LI and SANDINO, 2018 has said that old accounting software is used to focus on one work in the organization. This results in the accuracy of the organization and the problem of fulfilling the customer's requirement. Accounting software should always be integrated with the organization application. As per Lin, 2011, accounting software is a great way to develop business policies, objectives and goals. Because of this, accounting software is implemented throughout the organization to increase the efficiency of the organization. The success of accounting software depends on the capacity of the accounting software to meet the needs of the organization(LI and SANDINO, 2018).There are various accounting software’s available in the market but due to the complex process they cannot fulfill the requirements of Qantas Airlines. It would require a proper ERP system to meet all the technical requirements of the aircraft and reduce accounting errors and the chances of errors in cash flows in Ireland (Lin, 2011).

System flowchart of the sales procedures

Accordingly, Lin, 2011 new publishing accounting software has increased the issue of management problems during implementation. Typically, the decision to install new accounting software in the organization influences the statement that the supplier will provide new and innovative business functions to the software (Sulub, 2013). On the contrary, Sulub, 2013 said that in reality the users of the accounting software or the consumer are facing various challenges. Software customers always have the tension about getting information from other parties because security deficiency is the biggest challenge for users. Firewalls solve this challenge, but at that time the system failed, firewalls failed to do the security work. With the growth or development of IT and the progress of IS, for every small, medium and large organization, accounting software has become mandatory. Current players present in the Australian market for small and medium-sized establishments are MYOB, QuickBooks, Xero and Recon One, who are playing rivals to each other so that they can maintain their market share(Vahdani, 2011).

The Australian accounting software market is growing competition. The largest number of clients for Australian accounting software is small and medium sized businesses. In the Australian accounting software market, the largest player Xero, incorporated into MYOB, has been involved in accounting software cloud computing. While emphasizing client accounting software, Xerox has given the largest share in the Australian accounting software market(Wan, 2014). The company offers best accounting software for small and medium sized businesses. The company has set a distinction between users of desktop accounting software. Companies had to face challenges because their departments were not autonomous units(Kearns, 2014). Accounting segments have been entrusted with the task of integrating, processing and maintaining account books, but not all audit reports in other departments, as opposed to challenging desktop accounting software and duplicate Sulub, 2013, cannot be addressed(Werner, 2017). In this way, reconciliation annual accounts became energetic, time consuming, faulty and inconsistency. The use of desktop accounting systems and data redundancy was the source of the challenge. Many businesses in Australia are using cloud accounting software in their integrated capabilities (Abduljalil&Zainuddin, 2015).

According to Worrell, Wasko and Johnston, the challenges of accounting software are not only related to its implementation. Due to the implementation of accounting software, the complexity arising due to the change in institutional culture occurs. Another challenge for the user of the accounting software is that the technical staff is not available in time (Worrell, Wasko and Johnston, 2013). Technical accounting personnel will be required to restart the system if accounting software fails. However, lack of availability of technical personnel in the short run is a challenge for the user(A, 2015). Another is that it is difficult to establish specific objectives for accounting software because the user and the supplier have different perspectives in their mindsA, 2015. Worrell, Wasko and Johnston have stated that the skills of experienced professionals are essential for the organization's accounting software implementation. It is a challenge for an organization which is a high level of fee for experienced commercial charges. In addition to this organization, employees are required to provide knowledge of accounting and software information analysis skills with the help of coaching, which gives the organization additional expenditure. Worrell, Wasko and Johnston has analyzed that a large number of systems related to information technology fail to bring the system effective results. Because, accounting packages generally fail to integrate with the organization's purpose. Accounting software is very technical and the use of technology is abstract for the user. When analyzing the execution actions to understand the digital requirements, it creates a gap for the user. The user takes an interest in resolving the last issue with the help of the accounting software (ABDULJALIL and ZAINUDDIN, 2015).

Control problems in the system

Kearns, 2014 conclusions are that there are some leaders in Xero, Sage 50 and Intuit Australia accounting software. Companies use accounting software to manage their different accounts. Xero supports cloud-based accounting software that helps in obtaining competitive advantages in Australia. There are around 65 percent marketplaces in Australia(Kearns, 2014). This is done especially for the modern entrepreneurs who keep their accounts secure. It's a smart, cost-saving, easy to set and easy UI. That's why Xero’s are preferred by professional companies to maintain accounting. At the same time, the study of the Kearns, 2014states that Intuit is a key part of Xero, and accounts for 20% of the accounting software or packages industry. It has a great integration system and unlimited users that provide intermittent competitive advantage. Sage50 is famous accounting software in Australia. It has 10% market share. The effective cost strategy of Sage 50 is capable of achieving competitive advantage. It has all the essential elements required for business. Using Sage50 is also easy and smooth. There is no special training or skill required for this to work. This allows the firm to get a real-time view of the cash flow(Romney and Steinbart, 2018).But, in Kearns, 2014 view, the current accounting software has an automatic updating and a preferred feature. Security is one of the most significant terms in business activities. The current business environment is dependent on accounting software usage. Due to loss of important financial data, a company may be in the worst-case scenario. To avoid fear of harmful horrific loss of financial data, companies seek help from accounting software. So, the accounting software has a significant level of security which makes profits from competitors. In addition, payroll processing and tax preparation are also significant features of the accounting software. The software which can easily calculate the firm's tax system and employees' payrolls can always get competitive advantage in the market.

Conclusion

Qantas must recognize the requirements of the new software system implementation before deciding to enforce their requirements because it requires huge investment and does not appear directly to the accountswhich have time to provide results. With ERP solution, airlines will be able to improve their efficiency and productivity and reduce the mistakes and process and provide transparency for all departments and activities related to the airline. There is a great war being waged over the Australia’s SMEs; the prize is an industry where over 70% of the Australians owning businesses are using accounting software packages. Commercial banks in the country are at the forefront in using this software and are as well encouraging SME owners to use the same.

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