Understanding International Journal Of Productivity And Performance

Discuss about the International Journal Of Productivity And Performance.

In the modern business of globalised market, the business organisations need to work on the development of the internal administration and managerial potential to avail sustainable competitive advantage in the market. This assignment deals with the Air Plane Jelly through focusing on elucidating the individual strengths and weaknesses of the members of the executive administration group (Ross, Beath and Sebastian, 2017). This assignment will also generate recommendation for the Air Plane Jelly to perform better by redeeming the issues in the internal and external operations.

The company is having some problems in the operational areas which are targeted for solving through new administration by identifying the issues and solving them. The competing value frameworks can be effective for the problems of Air Plane Jelly for fostering the communication of the managers with concerned departments for ensuring better operational output (Jo and Shin, 2017).

 The procurement of change management is necessary in the organisation with the help of CVF alignment strategies for ensuring the participation of workforce in a transformational process. The main target of the executive group is to enhance the performance level of the team for betterment of organisational practices. As far the operations manager is concerned, he is suffering from poor engagement and communication skills that is causing him problem to relate with any employee either in personal or professional level (Anitha, 2014). The manager also have some issues with leadership activities as the managerial attitude is weak to persuade people to follow him properly. The operations manager also failed to imbue a collaborative approach in the team as the lack of cohesive unity caused trouble for the productions and distribution team.

The four quadrants are collaborate, control, create and compete and competencies from each quadrants are required for the purpose of developing the working performance of Air Plane Jelly. The sales director Whyte also expressed of another weakness about the mismanagement in the organisational sales process which is preventing the company to bring the operational cost under control (Taveros and Chuang, 2017). The employees of sales department are not aware of the impact of economy on business along with processes to act competitive which are also causing trouble for Air Plane Jelly to maintain competitive edge in the market. The marketing and engagement team is quite weak though as the manager has expressed her helplessness for getting lack of support for her plans of marketing (Audenaert and et al, 2016). On the other hand, there can also be some shortcomings in the process of inspiration by Gloria that is not engaging the employees to thrive for the same goal too. Gloria of course had a lapse of traction for her easily frustrated attitude that needs to be undone for ensuring the practical implementation of bright ideas of marketing for providing the organisation with leverage. The finance manager himself declared a major drawback for the team as they shift the focus from across the organisation by keeping them confined in the process of accounting and finance only (Weinstein and Barden, 2017).

Competencies from Collaborate quadrant

The manager does not have any practical perception about expanding the area of expertise of his department whereas the employees are not motivated properly to provide better work for accomplishing rewards instead they duck the queries of the manager. The rational goal model can also be effective for the organisational context of Air Plane Jelly as the criteria of effectiveness can enhance the profitability and productivity of the company to avail advantage in the market. The means end theory can also be effective for the purpose of providing clear direction to generate productive outcomes (Goetsch and Davis, 2014). The imperative actions of the sales department can clarify the goals of the team through making a rational analysis for leading the team towards effective e action.

The market culture and trend should be studied and recorded to use in the decision making purpose of the marketing team for achieving compliance. In order to perform the paradox of competition to enable the sales director to incur competitive approach, the team ought to work for accomplishing the goals rather than working of measurements (Lawler, 2010).The competitiveness must be performed through moving quickly with considering the relevant facts of the organisational performance of Air Plane Jelly. The self-motivation is also required for the directors and managers in order to lead the entire team with motivation to the goal. The Air Plane Jelly marketing team ought to be supplied with energy by the manager to ensure optimum effectiveness and focuses more on the outcomes more than the effort (Williams, 2017).

Understanding self and others is a major competency that focuses on emotional intelligence to generate awareness and self-confidence for the managers. The social intelligence is also required to manage the relationship with sub-ordinates for better performance (Elmes and Barry, 2017). The personality development is another prior aspect of this competency to enhance the self-awareness. The managers ought to ask for feedback to the employees for acknowledging new knowledge about the perception of others along with expression of appreciation. In addition to that, the active and empathetic listening can be a prior process for managers to know and accept the feelings of the employees (Mone and London, 2018). This can also help in fostering the better communication as it can help in understanding the point of view of employees from different departments to provide them with appropriate answers. The enhancement of self-awareness can be portrayed to managers of sales and marketing with Johari windows for gaining awareness and confidence on individual skills to lead employees.

Competencies from Control quadrant

Another important competency is the communication with effective honesty as the basic communicator model can be used by managers to encode the message through a medium of noise to receiver for decoding with unique code. There are many barriers of communication for Air Plane Jelly as inarticulateness and hidden agendas along with status of managers (Lestari and Susanty, 2018). The hostility along with different communication style can incur problem for the managers to communicate with the followers. The reflective listening is important in communication as the managers can use empathy and reflection for procuring a better relationship with the followers. The use of open-ended questions

The organisation of information flows is a major competency in this quadrant as the managers can use the TRAF system to manage the flow of the incoming information. The toss, act, refer and file can store the information flow properly whereas the managers ought to prioritize the action items based on importance and urgency of the news. The OABC approach can help in managing communication with clear and concise process. The managers of the sales and finance department ought to open the communication process with positivity (Quinn and et al., 2014). The clear agenda must be revealed for the destination of the communication message as that can lead the employee to follow the guideline for securing the vision of the department and Air Plane Jelly. The communication message by the managers ought to be complete in the message body for allowing the employees to understand it properly for perfect execution. The communication ought to be closed with proper deadline and cordial appeal for implementation.

Another key competency of this quadrant is to work and manage across the business functions of accounting, sales, operations and marketing of Air Plane Jelly. The operations manager can use the advantage of cross functional teams in the traditional working structure of Air Plane Jelly as it can provide the department with functional diversity to improve the output performance. The director ought to set the goals with critical mass of leadership to generate responsibility among members with their accountability to improve performance level (Shields and et al., 2015). The director needs to focus on making small teams with updating them with information for providing proper training to enhance cohesive collaboration. The managers also ought to pick the employee who can lift others with energizing relationship for better collaborative approach of performance. The purpose centred communication can be fostered with internal direction and externally open and focused messages that can allow managers to bring purpose in the operations of the employees (Duffy, Layton and Dwyer, 2017).

In the quadrant of create, the competency of using power with ethical effectiveness is an important one as the great leaders are supposed to inspire the employees to show better commitment by respecting the concerns of the subordinate employees. On the other hand, the managers of sales and operations team also ought to take responsibility of the performance of followers. In addition to that, the over-bearing managers coerce compliance and except blind obedience that needs to be avoided by the managers of Air Plane Jelly to maintain effective leadership practices. The lifting of network is required by the managers for being extremely open to portray perfect leadership traits (Posthuma and et al., 2018). The position power and personal power need to be implemented by the managers as they can use exert and referent power to lead the employees together for betterment of activities. The employees ought to be empowered by the leadership to allow them to act innovatively for organisational purpose whereas the leaders ought to control internal politics to control workplace (Shan, Ann and Wu, 2017).

Another competency is the championing and selling of new ideas as use of CVF and SSSAP can be used for presenting the new ideas to employees for better execution. This framework of CVF is necessary for managers to use transformational messages for change stimulation in the working practices with the employees. The use of relational messages can also help the managers of different department to procure a relation of trust with the employees to provide better team work and less collaboration issues (Lestari and Susanty, 2018). The provision of facts through informational message can also help the managers to provide the employees with useful information to make appropriate decisions prior to the development of operations for Air Plane Jelly. Another perspective of the CVF framework for the managers of this company is the promotional messages that foster direct action which can be helpful for them to lead the workforce to coherent actions for accomplishing the objectives. The reporting of ideas must be chronological and physical with solution provisions and argument fallacy structure (Lawford-Smith and Currie, 2017).

The Marketing manager Gloria Goodyear has a sheer strength of vision but there are lack of practical implementations to fulfil that vision of establishing firm market existence. She also has another prior strength unlike other managers to network with different people for knowing their trends and aspirations with fine use of the communicative power (Shields and et al., 2015).As the leaders and managers of respective departments, they need to provide vision to their employees with allowing them to participate in the process which can be evident for Gloria to practically fulfil the vision with mass participation and contribution. The procurement of core competencies in sales actions require the development and communication of a vision through elucidating the objectives to the subordinates for allowing them to know about the impact of economy on business (Deresky, 2017).

The vision articulated by Gloria can also be fulfilled with aligning it with the organisational plans and attitude of the employees along with procuring steps to achieve the vision. The flexibility and stability between internal and external focus is required to ensure the fulfilment of vision for the marketing team. This competency of vision must identify the deal goals of the strategies with elucidating the standards of excellence motivation (Mone and London, 2018). Apart from that, the vision ought to make a case for procuring changes through focusing on the people who can make it a reality for the company. The articulation and communication of vision are also required through strategic organisational philosophies and tactical practices of collaboration.

Another competency of this quadrant is setting goal and objectives whereas the managers must focus on performing the process of setting a goal. In the process of setting the goal, the formulation of specific objectives with deadline is required for the departments (Hislop, Bosua and Helms, 2018). Apart from that, the identification of the steps to achieve goal ought to be communicated to the employees with data of starting the process and completing it. The budget needs to be developed as per the required resources in the process of accomplishing the goals. In addition to that, the estimation of the milestone achievements ought to be done by the managers of Air Plane Jelly through a systematic process of establishing mechanism for implementation of the goal accomplishment plan (Lestari and Susanty, 2018). The standards ought to be formed too in order to evaluate the performances in course of accomplishing the goals of Air Plane Jelly. The goals must be cascaded through the workplace for super ordination of the goals to lead the workforce. The generation strategic unity and alignment is required for managing the performances of the subordinates to ensure the accomplishment of the objectives.

Conclusion

This particular assignment has dealt with administration management for enhancing the level of performance for the employees to gain advantage in the competitive market. It focuses on identifying and elucidating the challenges faced by the different departments that are creating hindrances for the company to accomplish the goals. This assignment has worked on the four quadrants of collaborate, control, create and compete and all quadrants elucidate two competencies for the mitigation of the issues to develop the level of performance. Apart from that, the assignment has also depicted the subtle recommendations that can be implemented for betterment of the organisational practices to improve the business performance of Air Plane Jelly.

In order to ensure the professional development of the managers, the identification of the shortcomings ought to be done to foster personal and professional development to lead the employees better to achieve the goals. The management also ought to start mentoring as the experienced persons or managers can help the leaders with weaknesses to overcome the troubles for making sustainable development of the organisational practices. The industry exchange ought to be taught to the managers too for allowing them to channel the knowledge to the subordinates for understanding the impact of economy on the business operations for performing better actions (Mone and London, 2018).

The operations manager lacks communicative leadership as the manager ought to focus on active listening and respecting the views of the others to relate with the subordinates easily for leading the workplace. In order to bring the operational cost under the control, the managers ought to be trained properly for the purpose of improving the efficiency of performances of the staffs to avoid wastage of resources to maintain the operational cost. The vision of Gloria ought to be transferred to the subordinates properly with free communication to fulfil the visionary prospect into implementation for additional advantage. The flow of communication must be maintained to supply with adequate data to the employees of finance department for performing better for the aid of the organisation.

Reference List

Anitha, J., 2014. Determinants of employee engagement and their impact on employee performance. International journal of productivity and performance management, 63(3), p.308.

Audenaert, M., Decramer, A., George, B., Verschuere, B. and Van Waeyenberg, T., 2016. When employee performance management affects individual innovation in public organizations: The role of consistency and LMX. The International Journal of Human Resource Management, pp.1-20.

Deresky, H., 2017. International management: Managing across borders and cultures. Pearson Education India.

Duffy, S., Layton, R. and Dwyer, L., 2017. When the commons call “enough”, does marketing have an answer?. Journal of Macromarketing, 37(3), pp.268-285.

Elmes, M. and Barry, D., 2017. Strategy retold: Toward a narrative view of strategic discourse. In The Aesthetic Turn in Management (pp. 39-62). Routledge.

Goetsch, D.L. and Davis, S.B., 2014. Quality management for organizational excellence. Upper Saddle River, NJ: pearson.

Hislop, D., Bosua, R. and Helms, R., 2018. Knowledge management in organizations: A critical introduction. Oxford University Press.

Jo, M. and Shin, J., 2017. Market strategy for promoting green consumption: Consumer preference and policy implications for laundry detergent. International Journal of Consumer Studies, 41(3), pp.283-290.

Lawford-Smith, H. and Currie, A., 2017. Accelerating the carbon cycle: the ethics of enhanced weathering. Biology letters, 13(4), p.20160859.

Lawler III, E.E., 2010. High-Involvement Management. Participative Strategies for Improving Organizational Performance. Jossey-Bass Inc., Publishers, 350 Sansome Street, San Francisco, CA 94104.