A project management plan is an official document that describes how a project can be carried out. The development of a project management plan is important as it contributes to outlining the goals, budget, timeline and deliverables linked with a project (San Cristóbal et al. 2018). A project plan allows the project team to follow a common approach to the achievement of the project goals.
The aim of this report is to present a project plan for the Virtual delivery system project: The plan indicates the details of the project objectives and scope and further presents an idea about the time and cost associated with project execution and delivery. The report presents a detailed justification on why the project is required to be executed, along with the details of The Methodological Approach to be considered for project delivery. Based on the methodological approach chosen, a detailed plan for time and budget management is presented. Every project is associated with certain risks, and hence, planning an appropriate risk management process is necessary. Along with the risk management and analysis plan, a detailed plan for stakeholders’ management is further presented in the plan.
In the following paragraph, the details of the project implementation process along with the process of benefits realisation are discussed.
A project initiation document, or a PID, is an important document that defines the project's scope, objectives, and overall success criteria (Chawla et al. 2018). A detailed PID for the Virtual delivery system project is presented in the following sections.
A project of developing a virtual delivery system has been undertaken. During the pandemic, The University of Wales Trinity Saint David (UWTSD) London campus swapped from face2face (f2f) delivery to online delivery of lectures to reduce the risks to its students and staff. However, recently when the pandemic was in control, the University switched to a hybrid delivery system that involves delivering both online and offline classes. Through this process, the University aims to slowly return the students and staff to a full-time face-to-face mode of teaching.
The scope of the project is to design a virtual project delivery system that will enable UWTSD to deliver both online and offline teaching facilities. The in-scope requirements of this project are presented as follows-
- To identify the requirements and plan the virtual delivery system project
- To prepare the infrastructure for carrying out teaching through both the channels
- To test the virtual delivery system
- To integrate the virtual delivery system with the existing operations
Any work or activities that are not indicated in the above list are out of this project's scope.
The primary objective of this project is to design a system that will help the UWTSD to deliver classes virtually to support their initiative of offering both online and face to face lectures.
The primary expectation from this project is that it will allow the students and the staff to get accustomed to offline classes after the lockdown along with the online classes.
The accomplishment of this project is reliant on the successful development and implementation of the virtual delivery system project within the next three months or less.
The following are the assumptions associated with the project budget
- The project will be executed within a budget of £80,000
- It is assumed that the budget for this project has already been approved.
- It is assumed that the project is required to be executed within a fixed budget
The project is currently in its initiation stage, and hence, the overall planning process of the project is associated with certain assumptions. The primary assumptions associated with this project are presented as follows-
- It is assumed that there will be little or no resistance from the staff to this project
- It is assumed that the resources needed for this project will be available during project implementation
- It is assumed that UWTSD has the necessary infrastructure to implement this project
Stakeholders and their Involvement
Every project has certain constraints which are necessary to be addressed (Tereso et al. 2019). Timely management of the risks and constraints associated with a project is necessary to ensure its successful delivery. The primary constraint associated with this project is time, as the project is required to be executed as soon as possible.
Apart from the time constraint, the project is associated with certain other risks that are necessary to be addressed (Chen et al. 2019). The risk register presents the details of the risks that are needed to be addressed in this project-
Risk Description |
Risk Severity/Impact |
Likelihood of Risk Occurrence |
Risk Score |
Risk Mitigation strategy |
Uncontrollable Delays |
5 |
3 |
15 |
Regular project monitoring is necessary to be ensured to avoid the risk (Burkov et al. 2018). |
Resistance from the Staff |
4 |
2 |
8 |
The project will be communicated to the staff in advance to reduce the likelihood of occurrence of this risk. |
Technical Issues |
4 |
3 |
12 |
This risk can be transferred to a technical expert to address the technical issues (Masár et al. 2019). |
Budget Issues |
3 |
3 |
9 |
Proper budget supervision will be ensured to reduce the occurrence of this risk. |
Poor Project Management |
3 |
4 |
12 |
Regular communication flow is required to be ensured to reduce the occurrence of this risk (Alves, Ferreira and de Nadae 2021). |
Table 1: Showing the Risk Register
The risk register presented above identifies the risks and constraints linked with the project. Timely management of these risks is necessary to ensure project success.
In project management, management of the expectations of the stakeholders is necessary as the outcome of a project is largely dependent on the involvement and their expectations (Nguyen et al. 2018). The following stakeholder register presents the particulars of the stakeholders linked with this project.
Stakeholders |
Category |
Power/Influence |
Interest |
Project Manager |
External |
Low |
High |
Staffs |
Internal |
Low |
Low |
Student |
Internal |
Low |
Low |
Sponsors |
Internal |
High |
High |
Software Vendor |
External |
Low |
High |
Technical Expert |
External |
High |
Low |
Table 2: The stakeholders’ register presents the details of the stakeholders
The management process of the stakeholders involved with this project is shown in the stakeholders’ matrix below-
Low Power High |
Keep Satisfied - Technical Expert |
Manage Closely - Sponsors |
Monitor - Staffs - Students |
Keep Informed - Project Manager - Software Vendor |
|
Low Interest High |
The process of stakeholders’ management and engagement to be followed in the project is presented in the above stakeholders’ matrix.
The organisational structure to be followed for the execution of this project is presented as follows-
The above chart presents the details of the organisational structure to be followed in the execution of this project. The roles and responsibilities of each member are presented as follows.
Project Team Member |
Responsibilities |
UWTSD Board of Directors |
This is one of the most important members of this project and is responsible for overall project supervision. |
Sponsors |
This member is responsible for looking after budgetary requirements and constraints associated with this project. |
Project Manager |
The manager is responsible for project planning and successful project implementation (Kerzner 2022). |
Students’ Administration |
This stakeholder is responsible for planning the study materials and process in such a way that it supports the proposed virtual system. |
Technical Team |
This team has the responsibility of looking after the technical necessities lined with the project. |
Table 3: Showing the Roles and Responsibilities of the Team Members
The project will involve following the indicated structure for better project management as well as project governance.
The success of a project is reliant on the ability of the project team to enforce necessary controls on the scope, time, cost and resources associated with the project. Since the scope of the Virtual delivery system project is clear, this particular project is planned to be executed using a fixed scope. In the project control process of this particular project, the involvement of the project manager is essential (de Oliveira and Rabechini Jr 2019). Furthermore, the cost and time baseline will be set at the beginning of the project, and accordingly, the project progress in fixed intervals will be analysed. If the project progress does not match the requirements, the project manager will bring the necessary changes in the plan to manage and mitigate the issue.
In this project, proper reporting is necessary as the project is a high priority project. As a part of the reporting framework, a communication plan will be developed that will enable the stakeholders to easily communicate with each other. The project team is required to share daily progress with the team members to ensure better management and reporting of the project progress and the issues. The communication plan will indicate the medium and frequency of communication required for project reporting.
Project Organization Structure and Roles and Responsibilities
The timely delivery of the project is associated with the ability of the project team to deliver the milestones as per their expected date. This project has a fixed scope, and hence, proper project supervision is required to ensure that the project is delivered in accordance with the milestone date. The primary milestones associated with this project and their expected date of completion is presented in the table-
Milestone |
Expected Date of Completion |
Approval of Project Charter |
Tue 27/04/21 |
Approval of Project Plan |
Thu 06/05/21 |
The system is ready to Launch |
Fri 02/07/21 |
Project Ends |
Thu 08/07/21 |
Table 4: Showing the Project Milestone and their expected date of completion
The project management plan is a formal document that defines the process of project execution (Abdul 2019). The PID for the Virtual delivery system project is prepared, and based on the same, the final plan for this project is delivered as follows-
The project approach that is followed for this project is the traditional waterfall approach, where the entire project is executed in a sequential manner. Accordingly, the schedule planning is done. The choice of this particular approach is justified for this project, considering the fact that the scope of this project is clear. Furthermore, the use of the waterfall method contributes to the successful and timely delivery of the project (Ajam 2018). Since time is a constraint in this project, the use of the waterfall method will ensure that the undertaken project is delivered within a specific time. In order to address the disadvantages of the waterfall method, proper project reporting is enforced within the project.
The project scheduling is done on the basis of the waterfall approach to project implementation. In the following section, a detailed WBS and Gantt chart for the project is presented, which outlines the schedule plan to be followed for the execution of this project.
The detailed WBS outlining the tasks to be executed in this project is presented as follows-
Figure 1: Showing the WBS of the Project
Based on the WBS presented in figure 1, the following schedule planning is done for this project-
Figure 2: Gantt Chart Showing the Schedule Planning
It is possible to execute and complete the project within three months if the above-indicated schedule plan is followed.
The project had a budget constraint of £80,000, and accordingly, a detailed budget plan was prepared, which is presented in the following table-
WBS |
Task Name |
Duration |
Resources |
Total Cost |
1 |
Virtual delivery System Project |
64 days |
£77,980.00 |
|
1.1 |
Project Initiation Phase |
12 days |
£8,680.00 |
|
1.1.1 |
Requirement Gathering |
2 days |
Project Manager |
£1,120.00 |
1.1.2 |
Meeting with the Stakeholders |
1 day |
Project Manager |
£560.00 |
1.1.3 |
Development of PID |
3 days |
Project Manager |
£1,680.00 |
1.1.4 |
Project Feasibility Analysis |
7 days |
Business Analysts |
£3,640.00 |
1.1.5 |
Develop Project Charter |
3 days |
Project Manager |
£1,680.00 |
1.1.6 |
Approval of Project Charter |
0 days |
£0.00 |
|
1.2 |
Project Planning Phase |
7 days |
£5,120.00 |
|
1.2.1 |
Team Set-up |
2 days |
Resource Manager |
£880.00 |
1.2.2 |
Budget Analysis |
3 days |
Project Manager |
£1,680.00 |
1.2.3 |
Resource Allocation |
2 days |
Resource Manager |
£880.00 |
1.2.4 |
Development of Final Project Plan |
3 days |
Project Manager |
£1,680.00 |
1.2.5 |
Approval of Project Plan |
0 days |
£0.00 |
|
1.3 |
Project Execution Phase |
41 days |
£62,060.00 |
|
1.3.1 |
Inspection of the Existing Infrastructure |
3 days |
Technical Expert |
£1,560.00 |
1.3.2 |
Report Generation |
1 day |
Technical Expert |
£520.00 |
1.3.3 |
Infrastructure Preparation for Virtual delivery system |
7 days |
Software Engineer, Technical Expert, Networking Materials [1], Hardware [1] |
£20,560.00 |
1.3.4 |
Software Installation |
20 days |
Software Engineer, Software [1] |
£31,200.00 |
1.3.5 |
Testing |
7 days |
Technical Expert |
£3,640.00 |
1.3.6 |
Bug Fixing (If Any) |
3 days |
Software Engineer |
£1,680.00 |
1.3.7 |
Training the Users |
10 days |
Trainer, Training Materials [1] |
£2,900.00 |
1.3.8 |
The system is ready to Launch |
0 days |
£0.00 |
|
1.4 |
Project Closure |
4 days |
£2,120.00 |
|
1.4.1 |
System Evaluation |
2 days |
Project Manager |
£1,120.00 |
1.4.2 |
Documentation |
1 day |
Project Manager |
£560.00 |
1.4.3 |
Resource Release |
1 day |
Resource Manager |
£440.00 |
1.4.4 |
Project Ends |
0 days |
£0.00 |
Table 5: Showing the Project Budget
The above table presents the details of the project budget. The total budget is calculated based on each task's resource requirements and duration.
The Virtual delivery system project is an important project for UWTSD, and therefore, appropriate quality considerations are linked with this project. As a part of the quality planning process, regular project supervision will be ensured. Apart from that, the system deployed will be tested before launch to ensure that the system being launched matches the project's quality requirements (Ibrahim and Daniel 2019).
As indicated in the PID, report sharing process in this project will be executed as per an appropriate communication plan. The communication plan to be followed in this project is presented as follows-
Description |
Frequency |
Channel |
Audience |
Owner |
Progress Update |
Once in a Week |
Email and/or Face-to-Face |
Project Stakeholders |
Project Manager |
Status Report |
Once in two weeks |
|
Project Stakeholders |
Project Manager |
Risks Discussion |
Twice a Month |
|
Project Stakeholders |
Project Team |
Budget Related Discussion |
Once a month |
|
Sponsors |
Project Manager |
Table 6: Showing the communication plan
The communication plan presented above is subject to change as per the requirements and needs of the project and the stakeholders (Perrone, Sorenson and Johnson 2018).
The resource allocation for this project is done in the planning phase of this project for its better management. The primary resources associated with the project are presented in the table below-
Resource Name |
Type |
Std. Rate |
Cost/Use |
Project Manager |
Work |
£70.00/hr |
£0.00 |
Business Analysts |
Work |
£65.00/hr |
£0.00 |
Resource Manager |
Work |
£55.00/hr |
£0.00 |
Technical Expert |
Work |
£65.00/hr |
£0.00 |
Software Engineer |
Work |
£70.00/hr |
£0.00 |
Trainer |
Work |
£30.00/hr |
£0.00 |
Software |
Material |
£0.00 |
£20,000.00 |
Hardware |
Material |
£0.00 |
£8,000.00 |
Networking Materials |
Material |
£0.00 |
£5,000.00 |
Training Materials |
Material |
£0.00 |
£500.00 |
Table 7: Showing the details of the Resources Involved with the project
Each of the resources presented in the above table has been allocated with specific tasks, as shown in table 5. The resource planning is done in such a way that there is no risk of resource over-allocation.
The benefits realisation process of this project is associated with the University's ability to ensure normal face-to-face classes by the end of this year. The virtual system is being deployed in UWTSD with the aim of returning staff and students to normality after lockdown. Once the students get accustomed to the new system, it will be easier for the University to achieve this aim. The timeline set for benefits realisation is six months after the project launch.
References
Abdul, G.S.M., 2019. Project Plan.
Ajam, M.A., 2018. Project management beyond waterfall and agile. Auerbach Publications.
Alves, J.L., Ferreira, E.A. and de Nadae, J., 2021. Crisis and risks in engineering project management: A review. Brazilian Journal of Operations & Production Management, 18(4), pp.1-17.
Burkov, V., Burkova, I., Barkhi, R. and Berlinov, M., 2018. Qualitative Risk Assessments in Project Management in Construction Industry. In MATEC Web of Conferences (Vol. 251, p. 06027). EDP Sciences.
Chawla, V., Chanda, A., Angra, S. and Chawla, G., 2018. The sustainable project management: A review and future possibilities. Journal of Project Management, 3(3), pp.157-170.
Chen, T., Fu, M., Liu, R., Xu, X., Zhou, S. and Liu, B., 2019. How do project management competencies change within the project management career model in large Chinese construction companies?. International Journal of Project Management, 37(3), pp.485-500.
de Oliveira, G.F. and Rabechini Jr, R., 2019. Stakeholder management influence on trust in a project: A quantitative study. International Journal of Project Management, 37(1), pp.131-144.
Ibrahim, A.U. and Daniel, C.O., 2019. The Effect of Total Quality Management on Project Management. European Journal of Business and Management, pp.2222-1905.
Kerzner, H., 2022. Project management case studies. John Wiley & Sons.
Masár, M., Hudáková, M., Šimák, L. and Brezina, D., 2019. The current state of project risk management in the transport sector. Transportation Research Procedia, 40, pp.1119-1126.
Nguyen, T.S., Mohamed, S. and Panuwatwanich, K., 2018. Stakeholder Management in Complex Project: Review of Contemporary Literature. Journal of Engineering, Project & Production Management, 8(2).
Perrone, J.R., Sorenson, C. and Johnson, L., 2018. IDT605 Communication And Management Plan.
San Cristóbal, J.R., Carral, L., Diaz, E., Fraguela, J.A. and Iglesias, G., 2018. Complexity and project management: A general overview. Complexity, 2018.
Tereso, A., Ribeiro, P., Fernandes, G., Loureiro, I. and Ferreira, M., 2019. Project management practices in private organizations. Project Management Journal, 50(1), pp.6-22.
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