HR Consultancy Presentation: Rebuilding A Company For Future Success - Essay.

Purpose of the Study

Assume your group comprises a boutique HR consultancy that has been engaged by a fictional company in an industry of your choice. Prepare a fifteen-minute presentation aimed at the executive team of that company that addresses:

you are brought in to address a company in crisis. Widespread absenteeism, all-time record low productivity, insubordination, protracted industrial action, and negative media attention—including the business being heralded as an “employer of ‘unchoice’”—fifty per cent turnover and a lousy safety record have contributed to considerable loss of market share. You are engaged to arrest further decline and to recommend actions to take in order to rebuild back into an employer of choice within two years. The executive team is particularly interested in the potential impacts that your ideas will have on motivation, performance, retention, succession planning and talent management.

you have been asked to elaborate on culture improvement initiatives. You should outline your proposals you would seek to undertake, highlighting successful case studies you found in the literature.

as the CEO is considering the future of the firm, in her initial brief she intimated that she believed the present HR director was not qualified enough to lead the firm into the future. You have been asked to make a recommendation for a permanent appointment. Find a suitably qualified candidate through LinkedIn and make justified arguments why an approach to that person should be made, w

Make whatever assumptions you deem necessary. Your learning facilitator will schedule a date for class presentations. This may be held face-to-face on a Torrens University campus or virtually via Blackboard Collaborate. It is your responsibility to ensure you are available for the presentations.

There is no prescribed format for the presentation; use your own research to inform its structure. Where you can, be sure to use your creativity to ensure the presentation is informative and entertaining for the executive team; you want to be retained for further engagements or recommendations after all.

Do not presume to waste the client’s time. Assume the time limit is literally a limit and that the executive team will walk out if your presentation breaches it. Students should use the brief to guide what to include in the assessment and the following rubric to inform the standard required. Note: all team members are required to present and to contribute in the formation of the presentation.

When the group is not presenting all team members are required to be in the audience while other groups present, to participate by asking questions and to challenge other groups to meet their potential. Marks for the ‘team work’ criterion below, marked individually, will not be awarded unless all of these conditions are met by all team members.

Strategic Human Resource Management

Assessment Attributes Fail (Unacceptable) Pass (Functional) Credit (Proficient) Distinction (Advanced) High Distinction (Exceptional) Evaluation of information selected in the case study 40% Limited understanding of key concepts required to support the case study. Confuses logic and emotion. Information taken from reliable sources but without a coherent analysis or synthesis. Viewpoints of experts are taken as fact with little questioning.

Resembles a recall of summary of key ideas. Often conflates/confuses assertion of personal opinion with information substantiated by evidence from the research / subject materials. Analysis and evaluation do not reflect expert judgement, intellectual independence, rigor and adaptability. Supports personal opinion and information substantiated by evidence from the research / subject materials. Demonstrates a capacity to explain and apply relevant concepts. Identifies logical flaws. Questions the viewpoints of experts. Discriminates between assertions of personal opinion and information substantiated by robust evidence from the research / subject materials and extended reading.

Well demonstrated capacity to explain and apply relevant concepts. Viewpoints of experts are subject to questioning. Analysis and evaluation reflect growing judgement, intellectual independence, rigor and adaptability. Systematically and critically discriminates between assertions of personal opinion and information substantiated by robust evidence from the research / subject materials and extended reading. Information is taken from sources with a high level of interpretation and evaluation to develop a comprehensive critical analysis or synthesis. Identifies gaps in knowledge.

Exhibits intellectual independence, rigor, good judgement and adaptability. Effective communication 20% Difficult to understand for he audience, no logical or clear structure, poor flow of ideas, argument lacks supporting evidence. Audience cannot follow the line of reasoning. Information, arguments and evidence are presented in a way that is not always clear and logical. Line of reasoning is often difficult to follow.

Information, arguments and evidence are well presented, mostly clear flow of ideas and arguments. Line of reasoning is easy to follow. Information, arguments and evidence are very well presented; the presentation is logical, clear and well supported by evidence. Demonstrates cultural sensitivity. Expertly presented; the presentation is logical, persuasive, and well supported by evidence, demonstrating a clear flow of ideas and arguments. Engages and sustains audience’s interest in the topic, demonstrates high

awareness of equity issues around social justice in the workplace. Effective use of diverse presentation aids, including graphics and multimedia. Team work (marked individually) 20% Does not participate effectively in a team environment. Places individual goals ahead of the group responsibility. Hinders the group process and upsets the schedule. Participates effectively in teams. Identifies team and individual goals, tasks and responsibilities and schedules. Contributes to the group processes. Supports the team.

Contributes to group discussions to reach agreement on issues. Works together with others toward shared goals. Renegotiates responsibilities to meet needed changes. Understands group dynamics and team roles. Facilitates team development. Renegotiates responsibilities, tasks and schedules to meet needed changes. Builds team’s identity and commitment. Leads teams. Evaluates team’s outcomes. Implements strategies for enhancing team effectiveness. Application of knowledge to practice 40% Limited understanding of the internal and external business environment. Lacks a global perspective for potential market and trends. Use a limited range of information as the basis for recommended practice.

Understands the internal and external business environment including commercial context and market forces. Understands local and global markets and trends. Assesses relevant information. Synthesises and evaluates information from a variety of sources. Gathers and utilises competitor knowledge. Understands the impact of financial, social, political and environmental issues on the business. Demonstrates commercial awareness of product development or service delivery. Understands the business. Can prepare and present business cases and/or proposals.

Understands the impact of financial, social, political, environmental issues on the business; and where relevant, as they relate to different countries where the business may operate. Demonstrates commercial awareness of product development or service delivery and its relationship to costs. Understands Demonstrates cultural sensitivity. Understands the impact of financial, social, political and environmental issues on the business; and where relevant, as they relate to different countries where the business may operate. Demonstrates commercial awareness of product development or service delivery and its relationship to costs. Understands the business and its risks.

Assesses the impact of information and MGMT6009_Assessment_2 Page 5 of 5 the business and its risks. Can prepare and present business cases and/or proposals. communication systems on the operations of the business. Understands the global market opportunities and competitive environment.

Purpose of the Study

Assessing an e-commerce company (Bestbuy.com) in the following areas:

?Strategic human resource management ?Organizational Design ?Culture and Ethics ?Organizational Behaviour?Motivation ?Performance Management ?Retention and Succession Planning

Strategic Human Resource Management

It is the practice of attracting, developing, rewarding and retaining employees for the combined benefit of the employee and the organization.

Goals and objectives of the SHRM reflect and support the goals of rest of the organization.

Major Functions of SHRM

?Recruitment & Selection ?Employee orientation and Induction ?Maintaining good working conditions ?Managing employee relations ?Training and Development

Problem and Solution

Problem

?Widespread absenteeism ?Low Productivity ?Insubordination ?Negative media attention ?High turnover

Lousy Safety record

Possible Solution

Tackling absenteeism

?Creation and adherence to the attendance policies. ?Setting clear guidelines for Attendance. ?Rewarding employees with good attendance. ?Providing employee support.

Solutions for Problems

Low Productivity

?Create a positive working environment. ?Reward and recognition ?Understanding the cause behind the problem

Insubordination

?Team Building exercises ?Employee empowerment

Negative media attention

?Strong PR team

Positive advocacy

High Turnover

?Identifying the cause of Problem. ?Create an environment of learning and growth. ?Provide job satisfaction Lousy safety record

?Compliance with the safety precautions ?Risk assessment, evaluation and risk treatment plan

Organizational Design

It is a step by step method which identifies the dysfunctional aspects of work flow procedures, systems and structures, aligns them to fit the goals and objectives of the organization.

At present the organization structure is based on Geography and is strictly hierarchical.

The advised structure for the E-commerce is Flat hierarchy and upward flow of communication

Utility of the new organizational Design

?Delighted and excellent customer experience. ?Increase in Profitability. ?Reduction in the operating cost due to less hierarchy and time saving. ?Higher efficiency and reduced cycle time. ?A strong culture committed to organizational excellence and engaged employees. ?A clear strategy for managing and growth in Business.

Organization Culture

?Organization culture is  the set of attributes, beliefs, values and behaviour which contribute to the unique social and psychological environment of the organization. ?Translation of the values of bestbuy.com in the organization culture of organization.

?The values are: ?Integrity ?Business Sustainability. ?Customer centric ?Team work ?Learning and sustained growth

Organization Ethics

?Ethics are the preamble for any organization. ?Ethics are supposed to be deep rooted in every employee of the organization.?Employees who use ethics as a everyday practice in the organization are the real creators for the organization.?Ethics help in creation of a workplace filled with positivity, factors of job satisfaction, integrity and high discipline in the workplace.

The power and virtues of Motivation

One of the strong reason for turnover in the organization is lack of motivation, company has to ensure that they put every effort to keep its employees motivated(Sarangi & Shah, 2015) ?Using Maslow Hierarchy Theory to understand the level of motivation required for the employees(McCarthy & Allen, 2017).?Usage of Herzberg theory of motivation.?Usage of McClelland Need Theory

Usage of Vroom expectancy theory of motivation

Performance Management

A Highly  effective an efficient tool used by the management, which includes various activities to ensure the business objectives and goals are met in a highly efficient and effective manner. 

Retention of employees

Best buy is struggling real hard to retain its employees, which is one of the biggest reason for the poor performance and negative image creation in the market. The following steps will ensure the retention of its employees

?Employee empowerment ?Employee Motivation ?Employee engagement ?Reward and recognition ?Environment of learning and growth ?Team building activities

HR Manager-Linked In Profile

Reason for Selection

?Lisa Hilton-More than 16 years of experience working in MNC and other domestic companies. ?7 Years dedicated working in the HR department. ?A good name in the HR community. ?Active, energetic, vivacious personality along with people person.?Current heading the Note e-commerce company in Australia. ?Actively seeking for challenging opportunity. ?Master in HR plans and implementation of policies

Terms of Appointment & Remuneration

?Lisa Hilton to be approached and hired on an immediate basis. ?The terms of appointment is permanent in Nature, however the confirmation will be received after 6 months of Probation period. ?Present salary of Lisa Hilton Being at 100000 AUD, thus a 20% hike according to the Industry standard should be her remuneration other than other fringe and medical benefits.

References

?McCarthy, M. and Allen, J., 2017. How to Engage, Involve, and Motivate Employees: Building a Culture of Lean Leadership and Two-Way Communication. Productivity Press.

?Sarangi, S. and Shah, S., 2015. Individuals, teams and organizations score with gamification: tool can help to motivate employees and boost performance. Human Resource Management International Digest, 23(4), pp.24-27.