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MPM701 Business Process Management

tag 0 Download 9 Pages / 2,134 Words tag 31-12-2020
  • Course Code: MPM701
  • University: Deakin Business School
    icon is not sponsored or endorsed by this college or university

  • Country: Australia


his assignment will be completed by teams of 3 individuals.Your task is to prepare a preliminary business report for the CEO. The CEO has an in-house style which he expects for business reports, so the main body of your report must be structured using the following headings. A brief about what each section of the report must address is also provided. If you believe that there is insufficient information on which to carry out your analysis, you may make reasonable assumptions however, these must be clearly stated.

BPM and Strategy
? Advise the CEO why a BPM approach should now become part of the way SmartShirt Pty Ltd does business.
? Introduce the CEO to Business Process Management by stating in plain terms what it actually is and how it can help his business.
? In describing the benefits of BPM to the CEO, ensure that you briefly highlight how BPM connects to business strategy (internal and external perspectives), positioning, structure and value propositions and use this case to provide examples where you believe this will assist the reader’s understanding.Briefly describe the meaning of value chains and how using BPM, in conjunction with this concept,can assist the CEO to improve the business.
? Clearly describe the strategy that you believe the CEO should be following and provide a justification for your view.
Problem Analysis
? The CEO is aware that there are a number of problems within the company and is happy for you to briefly describe these but would like you to concentrate your efforts on the problem which you determine to be the most urgent. Failure to clearly identify, what you consider to be the most urgent problem, will result in a loss of five marks. In relation to this problem, the CEO would like you to identify the causes of the problem, the problem and the consequences of the problem; refer to the capabilities gap and the performance gap here if relevant.

? Show the current ‘As Is’ process using Bizagi Modeler software (or other graphical software if you are unable to use Bizagi).
? Identify any process flow problems and/or day to day management problems; output and input problems; and problems with controls and enablers; develop a project scoping diagram to illustrate the problem which you have identified.

Proposed Solution
? Advise the CEO what it means to develop a ‘business process architecture’ and, particularly, how valuable this can be to the success of the business.
? Bridge the identified gap, revealed in the previous section, by describing a ‘To Be’ process; what will the ‘To Be’ process do, or not do, when the change project is rolled out.
? Support your ‘To Be’ process with a BPMN process flow diagram using Bizagi Modeler software (or other graphical software if you are unable to use Bizagi).
? Are there any key aspects in your proposed solution that you should clearly describe to the CEO, for example: SOA; ERP; Master Data; Core, Support and Management processes; alignment issues; etc? 

? Based on the information provided in your proposed solution you must also include a fully annotated organisational structure chart. Large BPM driven organisational changes can be extremely valuable, they are also complex undertakings impacting the organisation, its people and its use of modern technologies.
? Identify and briefly describe significant considerations that might impact your client’s company, both during the redesign development stage and upon the implementation of your proposed solution.Some considerations might pertain to the costs of bridging the gap (time, effort, money, etc.), risks, opportunity costs, politics, etc.
? Specifically address any upstream or downstream implications (within or outside the organisation) of the solution you have proposed, stating why these implications are important.

? Provide the CEO with a succinct list of recommendations to conclude your report.Written Assignment Administrative Details
You should include a brief executive summary, table of contents and brief appendices. Do not include extensive appendices – this is a preliminary report – extensive appendices may result in a reduction of marks. Use the section headings above to structure the main body of your report (you should not need subheadings). The CEO will not read the report if it does not use the above headings in the body of your report.The CEO wants to see a reasonable use of references. While textbook references can be used, the CEO would prefer that you use industry research reports, case studies and any other industry-based evidence which can justify why his organisation should implement your proposed BPM solution.

You do not need to specify a particular commercial solution (such as SAP or another enterprise system),although you may specify commercial solutions to help you to clarify and support your proposed solution recommendations.
The report must be no longer than 2,000 words (approximately 4 to 5 pages of words, but by including diagrams and any other graphics or figures it will be considerably longer.
Words in diagrams such as the Gap Model, Project Scoping Diagram and As-Is and To-Be process diagrams will not be included in the word count provided they are used to explain necessary steps and highlight critical information. If paragraphs of text are included in these diagrams, they will be included in the word count. Words in tables are included in the word count of the main body of your report.
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