- Identify what communication strategies you have used to support clients with a communication impairment and then evaluate what worked and didn’t work whilst doing so?
- Evaluate how you overcame two factors (impairments, language barriers, environment etc.) that influenced your one to one and group communication activities on your work experience; and explain why you were successful or unsuccessful in working with these clients?
Speech Sound Disorder
A communication disorder is any disorder that may affect one’s ability to communicate with other people. Communication disorder can be of many types like from simple sound or when cannot understand or use his native language. The Diagnostic and Statistical Manual of Mental Disorders (DSM) was published by American Psychiatric Association (APA) which offers a common language and mentions all the different types of mental disorders. It is used all over the world by researchers, health insurance companies, pharmaceutical companies, psychiatric drug regulations agencies etc. In this Project we are going to write down some strategies for people who have hearing problem and see how it worked for them.
Speech sound disorder is when one has difficulties in speech sounds. It is either not produced, not produced correctly when saying, or is not used correctly (Knapp & Daly).
There are four different types of categories:
• Addition
• Distortion
• Omission
• Substitutions
One to one communication is basically the act of an individual to communicate with another. Effective one to one communication is a skill that can be learned and its corrective application of a systematic approach to manage the encounter with the client.
This type of communication also comes with a lot of barriers that include non-verbal communication, medical terminology, language, the context, language and the advice provided.
On my business visit to a client to strike a deal, I faced the problem of inaccuracy in the language being spoken by my client. It’s important to have clarity in words in the business world so as to remove any sort of discrepancies later on. I learnt that my client had been facing an articulation disorder since his childhood. Articulation disorder (also called phonetic disorder) is based on the difficulty in learning how to physically produce the intended phonemes. Articulation disorder compiled with phonemic disorder (also called phonological disorder) may coexist in a person. The client could not pronounce the words accurately and hence the meeting got prolonged. However with the help of a technology and the client’s assistant, it became easy to catch what the client wished to communicate. Though the meeting got a bit late, but the technology helped us to understand each other and we could solve the problem and discuss what was important. In case the technology wasn’t present that the client’s assistant showed us, it would have been near impossible that my client could have gone forward with the project (Wiemann & Harrison).
One To One Communication
Articulation and phonemic disorders need to be treated effectively in the earlier stages of childhood. However sometimes the disorders persists are for lifetime.
Group communication is when many different people sit in particular room to discuss something. A room full of people who were affected by different types of speech sound disorder was brought together. The age varied from 7 years to 30 years.
The total number of people in the room was 10 who all suffered from two different kinds of disorder- Articulation disorder and Phonemic disorder. 5 people were facing Articulation disorder that is when has difficulty learning or to produce the intended word. The main articulators are lips, teeth, hard plate, and alveolar ridge. If any disorder is found in these articulators then that person is facing from Articulation disorder. 5 people were facing Phonemic disorder that is when a person is having problem to learn the sound system of the language. For example sounds P and L may not be recognized as different sounds. If one is facing such a problem then he has phonemic disorder. When everyone started talking in the room, it was chaos because no one could understand each other. To overcome these two disorders we placed a small mic inside the mouth of each candidate. Then we used an App which helped us overcome the problem of speech sound disorder. The difficulties that were facing were communicating with different people fluently. They felt shy while talking to other people because of low confidence. With the help of the mic and the app the problem was solved. They were now confident to speak whatever they wanted to and could speak fluently. The mic could be permanently fitted in the person’s mouth. This helped them to overcome a childhood problem which didn’t have a cure for a very long time. Everybody was communication with each other in the group with ease. People were very confident and the results were great. Everyone was talking their minds out and they seemed really happy as they felt they got their voices back. People wanted to keep that technology and found new ways to communicate with each other. This helped them solve the problem and the business went ahead successfully (Wiemann & Harrison).
The relationship explains how all the existing relationships grow and then also how it ends. The category usually has 10 different stages and shows how the activity works.
Knapp, M, & J Daly, The Sage handbook of interpersonal communication. in , Thousand Oaks, Calif., SAGE Publications, 2011.
Wiemann, J, & R Harrison, Nonverbal interaction. in , Beverly Hills, Sage Publications, 1983.
Wiemann, J, & R Harrison, Nonverbal interaction. in , Beverly Hills, Sage Publications, 1983.
The picture above explains in steps how relationships get built up and how they slowly get terminated. The model; basically helps us to understand how relationships progress and how it decorates. Coming together could be explained in 5 parts (Dillon):
- Initiation – This is the first stage and it’s all about how to people interact and how one makes impression in front of other. The judging would be perfect as this is the first time.
- Experimentation – This is the second stage where people interact and get to know each other. They explore each other and find out about them. This provides the with common interest or other’s likes and dislikes and how the person actually is. This is an important stage.
- Intensifying – This stage is all about how the two people now interact. They are no longer just acquaintances and are less formal with each other. They act like good friends and the relationship starts to intensify.
- Integration – In this stage, people usually start giving other too much importance, they may fall in love or become best friends in real life and their relationship is very close.
- Bonding – This stage is all about how people tell others about their relationship, they are not worried or afraid and are proud to have that particular relationship.
Termination theory could be explained as follows:
- Differentiating – This is the first stage where people usually due to external pressure start behaving differently or may indulge in other activities. The everlasting bond that they had might get broken and things might start taking another turn.
- Circumscribing – This is the next step where people usually don’t interact as much as they used. They would set boundaries and limits and not communicate for too long.
- Stagnation – This stage the relationship almost comes to an end. They don’t stag in a bit of contact because of situations in the past or their bond they used to have. The interaction would be limited.
- Avoidance – As the name suggests, in this step people usually avoid each other and don’t have any physical contact with them. They would try and speak and less as possible.
- Terminating – this is the last stage where the relationship usually comes to an end. The people engaged will chose another path and live their life differently as they wish to. It all changes.
By doing this project we learnt the different of disorders faced by people around the world. These disorders have caused problems is some way or the other. The speech sound disorder is a childhood disorder faced by many. In this project we showed how to overcome problem of speech and sound barrier by the use of new technology. The technology has advanced so much that now it come overcome mostly all the different types of disorders.
Bradford, L, & W Hardy, Hearing and hearing impairment. in , New York, Grune & Stratton, 1979.
Dillon, H, Hearing aids. in , New York, Thieme, 2001.
Knapp, M, & J Daly, The Sage handbook of interpersonal communication. in , Thousand Oaks, Calif., SAGE Publications, 2011.
Naff, C, Deafness and hearing impairment. in , Farmington Hills, MI, Greenhaven Press, 2010.
Ruben, R, T Van de Water, & K Steel, Genetics of hearing impairment. in , New York, N.Y., New York Academy of Sciences, 1991.
Suss, E, When the hearing gets hard. in , New York, Insight Books, 1993.
Wiemann, J, & R Harrison, Nonverbal interaction. in , Beverly Hills, Sage Publications, 1983.
Dillon, H, Hearing aids. in , New York, Thieme, 2001.
Bradford, L, & W Hardy, Hearing and hearing impairment. in , New York, Grune & Stratton, 1979.
Suss, E, When the hearing gets hard. in , New York, Insight Books, 1993.
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