You are required to prepare a business report that deconstructs an organisation's business model and identifies the critical success factors that make the business sustainable. To undertake this analysis you will need to explore different business models, including those that are frequently seen to achieve sustainable success and high levels of profitability. Your analysis will demonstrate your critical thinking skills and your ability to professionally articulate your findings. Before commencing, you must seek your lecturer's approval to undertake an analysis of the business you have chosen.
The type of organisation that should be identified for study is one that is relatively new, innovative in how they operate, and have most likely been established in the last five years. No students will be allowed to examine the same business. While the assignment is an individual one, you are encouraged to discuss with your colleagues the variety of business models that have become popular and why you think they have been successful. To achieve a result that meets your study objectives, please ensure the business report addresses each of the assessment criteria detailed below and which is elaborated in the marking rubric.
This assignment will be marked along the following criteria:
1. Provides a succinct description of the business, the industry in which it operates, the market(s) it serves, and the products and services it provides
2. Describes the business model canvas of the selected business using the nine building blocks
3. Explains the key relationships that exist across the nine building blocks
4. Identifies and discusses the critical success factors the business has to get right to achieve sustainable success
5. Evaluates what will contribute to downside risk
6. Discusses the changes you would make to the business model if this was your business (10%)
7. Quality of critical thinking (ability to critically evaluate evidence, and demonstrate the ability to identify strengths and weaknesses logically)
8. Quality of communications (ability to clearly and professional deliver information both from the scholarly and non-scholarly sources and maintain a clear line of argument)
https://drive.google.com/open?id=1TrbJa8dPsZhMHYg-o9GggPq7OYItUS1F
Overview of the Report
SCA Property Groups is considered to be a well known real estate business organisation originated in Australia. The Company successfully expands its business in both Australia and New Zealand. Anthony Michael Grainger Mellowes is the CEO and the Executive Director od the Company (SCA Property Group, 2018). In fact, the company has two types of business operations, one is known as the Australasia Property Management Trust and the other is familiar with the name of Shopping Centres Australasia Property Retail Trust. The Company has its headquarters in Sydney, New South Wales (NSW) (About, 2018). In this context, the purpose of this report is to figure out the important aspects that are responsible to create better organisational activities of SCA Property Groups in Australia. The report is going to implement the 9 building blocks business model canvas in order to create an understanding regarding the sustainability of the company. Besides this, the success, risks, strength and weaknesses are also incorporated into the discussion in order to make the report more accurate and authentic.
SCA Property Groups is belonged to the real estate business industry providing real estate investment trust owned portfolio for the sub-regional and neighbourhood shopping centres and retail assets. The company was a part of the Woolworths Limited and has been taken over by 2012 (Woolworths Limited, 2018). In this regard, the objective of the SCA Property Groups is to provide its investors the privileges of geographically diverse portfolio and a more defensive non-discretionary segment of the real estate market. Moreover, securing the interests of the tenants and follow a regular distribution of long term leases to distributors is also a part of the SCA Property Groups. As a matter of fact, the real estate industry in Australia is very lucrative and promising in terms of its size and annual revenue earnings. According to Annual Report 2017 (2018) the annual revenue earning of the industry is $16 billion with a business operation around 40,000 locations. Therefore, the SCA Property Groups is looking for achieving its success from the early days of its operations.
The role of a business canvas model in business is to analyse the value of the organisation and portrays it to the customers in such a way so that the clients get attracted with the business of that organisation (Amanullah et al., 2015). In this context, the 9 building blocks concept is a highly recognised and creative set up that the organisations are often use for their business purposes. The 9 segments are as follows,
Identification and Description of SCA Property Groups
It is responsible to set the target audience or the customers in order to offer them with the products and services. This is considered to be one of the most important parts of any business house to conduct flawless business activities in an intense competitive market (Metallo et al., 2018). In this regard, the customer segments of the SCA Property Groups is primarily based on the income of the customers.
Value proposition can be identified as a strategic measure based on which an organisation can build up its value so unique. In fact, the value proposition is entitled to deliver a strong message to the potential customers about the offer of products and service given by that organisation that are unique and different from the others (Iacob et al., 2014). As per Appendix 4, it can be seen that the SCA Property Groups has a great number of operations around 77 areas in Australia.
Channels are considered to be the medium through which the company can deliver its unique value proposition. It can be through advertising or creating a strong customer relationship. Public relation is also an essential part of the channels (Orellano, 2017).
It is very essential and can be referred as the most important aspect of any business. Organisations often plan to set some new customer relationship mechanisms so that it will be beneficial for the company to sustain in the market. (Clark & Hazen, 2017)
The effectiveness and the rationality of the value proposition rely on the revenue status of the company (Metallo et al., 2018). In fact, the revenue streams measure the success of the business organisation by showing the revenue details and profits. The revenue of the SCA Property Groups can be seen in its financial performance which is increased by 4.9% in the recent years (Appendix 2).
Resources can be identified in various manners. There are different types of resources that a company can be utilised. As a whole resources help a company to continue its business operations profoundly.
Prioritizing the business activities is another pivotal aspect that every company should possess. As a matter of fact, key activities generate more profit for the company than other regular business operations.
In fact, it is impossible for a company to continue its business alone. It requires the help of some business partners that can bring success and security for the company.
It encapsulates all the expenses and business dealings in financial terms that can help to expand the business and business related activities. The cost structure of the SCA Property Groups is based on their operation, rental and property expenses (Appendix 5).
Exploration of the Nine Building Blocks Business Model Canvas
In case of the SCA Property Groups, the company is strictly followed up the 9 building blocks business model. For example, in case of key activities the SCA Property Groups primarily puts focus on the real estate business. Moreover, the company has a strong partnership with Woolworths Limited (About, 2018). Each Woolworths shareholder receives one unit in SCA Property Groups for every five Woolworths share. Moreover, the company aims to create a better communication with its clients through day to day relationship and public relations. Securing the customer benefits is considered to be one of the major factors for gaining the trust of the customers and in return the SCA Property Groups succeeded to increase its capital to $472 million (Asx.com.au, 2018).
Promotion of the product is considered to be as essential factor for the steady growth of a business organisation. In this regard, the SCA Property Groups also puts enormous emphasis on its dynamic products. As per the company website, it can be seen that the company has a dynamic network with 77 neighbourhood and sub-regional retail shopping centres in Australia (Asx.com.au, 2018). Most of this property centres are concentrated into the east and south east part of Australia.
Moreover, the support from the big partners like Coles and Woolworths is considered to be a significant factor for the growth of the company. In fact, SCA is reckoned with the largest owner of neighbourhood centres in Australia.
Recently, the company is facing retention in business. As per the Company report in 2018, it can be seen that the gross property income of the company has been increased since 2017 with a decreasing rate of 0.8% (Reports and Presentations, 2018). As a matter of fact, the Net Operating Income of the Company is accounted with a shortage of 3.5% in compare to the previous year (Annual Report 2017, 2018). As a matter of fact, the portfolio occupancy is also identified with a consistent manner. There is no such change in the portfolio occupancy from June 2016 to December 2017.
As far as the changes it can be stated that there are some importance of creating a better understanding of the consumer behaviour. As a result of this, it is important for the SCA Property Groups to deal with it properly.
Innovation is considered to be another important aspect the company has to deal with. Based on the company report, it can be stated that since 2016 the company does not change or diversify its production. It can have a detrimental impact in the intense competitive market.
- Using customer behaviour analysis tools or mechanism in a robust manner.
- Better understanding of the market scenario.
- Product diversification.
Conclusion
It can be concluded that there is huge possibility for the SCA Property Groups to establish a better set up and market holding in Australia. The support from the big partners and the lucrative real estate market in Australia subsequently create chances for the company to sustain its business in a long run. However, the company should diversify its product and makes an attempt to maximise customers by understanding the customer responses.
Reference
Amanullah, A., Ab Aziz, A., Hadi, F. A., & Ibrahim, J. (2015). Comparison of Business Model Canvas (BMC) Among the Three Consulting Companies. International Journal of Computer Science and Information Technology Research, 3(2), 462-471.
Asx.com.au. (2018). Scp Shopping Centres Australasia Property Group. [online] Available at: https://www.asx.com.au/asx/share-price-research/company/SCP [Accessed 2 Aug. 2018].
Clark, T., & Hazen, B. (2017). Business Models for Teams: See how Your Organization Really Works and how Each Person Fits in. Penguin.
eBook Viewer. (2018). Retrieved from https://www.scaproperty.com.au/booklet/#d=1&p=1&m=1
Iacob, M. E., Meertens, L. O., Jonkers, H., Quartel, D. A., Nieuwenhuis, L. J., & van Sinderen, M. J. (2014). From enterprise architecture to business models and back. Software & Systems Modeling, 13(3), 1059-1083.
Metallo, C., Agrifoglio, R., Schiavone, F., & Mueller, J. (2018). Understanding business model in the Internet of Things industry. Technological Forecasting and Social Change.
Orellano, M., Neubert, G., Gzara, L., & Le-Dain, M. A. (2017). Business Model configuration for PSS: An explorative study. Procedia CIRP, 64, 97-102.
SCA Property Group - About. (2018). Retrieved from https://www.scaproperty.com.au/about/
SCA Property Group - Investor Centre. (2018). Retrieved from https://www.scaproperty.com.au/investor/
SCA Property Group - Reports and Presentations. (2018). Retrieved from https://www.scaproperty.com.au/investor/reports/
Scaproperty.com.au. (2018). Annual Report 2017. [online] Available at: https://www.scaproperty.com.au/Resources/pdf/2017%20Annual%20Report%20(SCP).pdf [Accessed 2 Aug. 2018].
Woolworths Limited - creating a new stapled security 2012. (2018). Retrieved from https://www.ato.gov.au/General/Capital-gains-tax/In-detail/Events-affecting-shareholders/Specific-events---previous-years/Woolworths-Limited---creating-a-new-stapled-security-2012/?page=2
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