The National Youth Mental Health Foundation's Essay On Case Management System.

Further background

Refer to background information regarding the Headspace project. In 2005 the Australian Government allocated $54 million to establish the National Youth Mental Health Foundation (later to be named headspace). “Our brief is to make sure services are available at the earliest possible point when problems emerge.

Youth assigned to a headspace case worker may subsequently be admitted to the Emergency Department (ED) of the local regional hospital. Currently there the no requirement for the ED staff to notify the headspace case worker when a client has been released. Sometimes case workers are notified, but often not. It means that days and even weeks can transpire before a case worker becomes aware of that release. In the mean time the young person tends to return to the environment and circles of influence that led to the mental health problems in the first place, without the coping and support mechanisms that a case worker can provide. 

Stakeholder map

• Draw stakeholder role names on a stakeholder map with 4 quadrants, Internal-Operation, Internal-Executive, External-Operation, External-Executive
• For each stakeholder, describe why they have an interest in the project.

Questionnaire

Create one questionnaire that you would send to one stakeholder group with an aim to help you identify further details about the environment, the problem area and/or how the system would operate to help solve the problem.

• Identify which stakeholder you are going to send the questionnaire to
• Write an introduction statement that would go with the questionnaire explaining the purpose of the questionnaire
• Write 10 questions, either open and/or closed ended questions
• This should be written as a questionnaire that could be distributed
• Only write the questions, you should not write the answers

Use Case diagram and descriptions

• Draw a use case model for the information system
• Write brief Use Case description for each Use Case in the diagram
• Write onefully developed Use Case description for one of the important Use Cases identified. Select an important Use Case that is key part of the system, not a basic simple Use Case.

Further background

Digram of stakeholder map

Figure 1: Stakeholder Map

(Source: Created by Author)

Store the information of the patient: - The patients generally tell their stories to the case workers so that the practitioners can easily diagnosis their problem or mental condition. It is identified that the story of the patient that is collected is mainly stored within the database of the headspace with proper authentication so that it cannot be misused. The information or story of the patients can only be accessed with the help of some of the authorized users.

 Sharing the story of the patient: It is identified that the organization “Headspace” circulate thee story of the patient among the general practitioner as well as psychologist so that they can easily diagnosis the condition of the patient.

 Case worker: The case worker generally engage in collecting proper information from the patients about their mental condition by conducting meeting with the patients where the patients tell their stories. The case worker record the stories of the patients and send them to the practitioner so that they can analyze the challenges that are faced by the patients.

Practitioner: The general practitioner generally involves in analyzing the stories of the patients for identifying the problems as well as challenges that the organization are facing du to their improper mental hath condition.

Legislation: The new system should be development properly by following proper rules and regulation. It is quite important to analyze the rules as well as regulations properly  before the system development so that the entire system must be developed as per the Australian as well as NSW national rules appropriately.

Government: The government also plays an important role in controlling the information system development by utilizing proper rules and legislation so that the activities of the organization are ethical as well as for providing assistance to the people.

 The questionnaires are as follows:

1. What are the capacities that must be available inside the framework?
2. How the framework is fit for helping the patients?
3. How the data framework is used by the patients?
4. What are the issues that are primarily related with the advancement and in addition usage of data framework?
5. What sort of difficulties does the patient for the most part confront while sharing their stories?
6. What sort of changes must be connected inside the data framework for making the framework substantially more beneficial for the general population?
7. How the presentation of data framework helps in changing the state of the association?
8. How the framework works in the wake of giving mistaken information and additionally data
9. what number days do the tale of the patients is put away inside the framework?
10. How the frameworks separate the stories of the patients?

Diagraam of us case

Figure 2: Use case diagram

(Source: Created by Author)

Description of individual use case:

Description for the entire use case

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