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This assignment is minor project (Report writing).Before starting this assignment please read the proposal of this assignment which I had done in assessment 2 which is mentioned in same page of question I have mentioned below and I have included the feedback given by my teacher (highlighted with red) I didn't get good marks in assessment 2(Proposal Writing). I got so many feedback please help me to score good mark in assessment 3(Minor project report) as it cover 70% weigthed and this assignment is really very important to pass and obtain good score in this subject. Please use academic journal articles and insert intext reference for evidences (APA style). Please provide plagarism free work. for this assignment I have included all the necessary sub-headings with instruction which are necessary for this assignment. Please read each and every part of the questions to make successful report on my research topic.

Patient Care and Resources Utilization

The patient care is the most vital function which should be performed by the team in collaboration so that the proper care and facilities can be provided to them immediately within a fraction of second. The focus should be given on fulfilling the need and requirements of the patient instantaneously. The inclusion of effective communication tools and team work management plan helps in improving the resource utilization in an effective manner to facilitate patient with good hospitality service. The success of the medical industry depends upon the pillars of service and facilities quality provided to the patient for improving their health. The health care service is a two way communication process in which the need and requirement of the patient should be clearly examined and the active participation of the staff members to facilitates them with effective and efficient services. The clinical decision should be taken on the basis of the emergency situation of the patients. The coordination among the team work management plan helps in achieving the goal of the medical field to provide significant health care services to the patients (Antony and et.al,, 2012). The poor coordination can result in the poor diagnosis of disease and medication provided to them. The aim of this study is to find the effectiveness and impact of the relationship between them communication tools and team work management plan for providing good quality services and medical treatment to the patient. The significance of the study is to find th gaps and flaws in the development plan of medical services in the traditional working environment of the hospitals and clinics (Babiker, et.al., 2014). The review of literatures helps in examining the process of treatment and coordination among the team. The study of the literature helps in designing new communication procedures and schemes to bring coordination and cooperation to provide better results in improving the level of satisfaction of the patients. The main issues which exists with the poor coordination among the staff members such as doctors, nurses, ward man, house-keeping staff, and others are categorised as inclusion of poor communication tools and technologies, no inclusion of ICT technologies for the development of database for patent and staff members, no division of roles and responsibilities, no optimization of the social networking communication, no preference given to the demand and requirement of the patients, and others. The study of the literature review helps in analysing the gaps in the medical and clinical services. The purpose of this paper is to collect data from different sources in a systematic review for reviewing the relationship between the communication tools and cooperation among the working team. The research study helps in analysing the inefficiency of the health care industry in diagnosing and providing effective medical treatment. The new innovative ideas should be evaluated for increasing the level of communication for achieving the effective coordination between the team members (Coburn, 2014). The completion of the research study helps in achieving the expectation of the customers and the doctor to minimize the medical error and incompetency to provide effective service and control.

Communication Process in Healthcare Services

The objectives of this research are to analyse and evaluate impact of the teamwork coordination and cooperation for providing effective and efficient services and facilities to the patient. The objectives of the paper are highlighted below:

  • Evaluating the efficiency of the team members in developing good quality safety environment for the patients
  • Developing strategies for incorporating effective team management plan and communication system
  • Identifying the consequences of the communication tools and technologies on the work performance of the staff members.
  • Considering the systematic review for improving the work efficiency of the staff members

The aim of this research is to find the effectiveness and impact of the relationship between them communication tools and team work management plan for providing good quality services and medical treatment to the patient.

The scope of the research is to identify the gaps and flaws in the traditional way of working to provide services and facilities to the patients. The role of communication should be analysed for increasing the efficiency of the health care industry. The new strategies and innovative ideas should be identifying so that the communication process in the medical field can be effectively improved. The systematic review of the literature should be conducted for enhancing the work flow environment in the health care services.

The review questions which are designed for the completion of the research study are as follows:

Primary Question:

What is the role of the communication in providing safety parameters to the patients?

Secondary Questions:

What is the relationship between the communication and working team management plan for providing quality of services to the patient?

What are the impacts and consequences in improving the communication process in the health care industry?

What is the teamwork management plan helps in providing quality of services to the patients?

The significant problems associated with the hospitality services provided to the patients in emergency situation is due to the poor leadership style, poor management of resources and devices, poor implication of medication facilities, and others. The review of the literature helps in finding that the safety environment is developed for providing quality of service and patient safety structural model for the patients. The deployment of multiple intervention results in improving patient safety structural model. The systematic deployment of communication tools and platform helps in managing effective communication between the patients and doctor to analyse and diagnose the disease in them so that good and instant treatment can be provided to them. The evaluation of the medication facilities should be tested before providing medical treatment and facilities to the patients. It helps in reducing the morality rate in the clinical environment. The investigation of the safety culture results in deploying new tools and technologies for improving the work, health and safety environment in the medical sector. 

Gaps and Flaws in Traditional Healthcare Services

The qualitative descriptive study is taken into consideration for recognising and reviewing of the communication process in the health care services. The literature sources are collected for the systematic reviewing of the services and facilities provided to the patients.

The research participants focus on collecting the data from various literary sources to critically analyse the literature review process. The central focus is given on the experience of the patients and staff members to provide quality of service.

The systematic reviews are conducted for identifying the impact of communication team work coordination in the providing effective services and facilities to the patients. Preventative measures should be designed for improving the patient safety procedures. The focus should be given on identifying the team management plan for giving effective services to the patients. The risks factors associated with the measures of the patient safety procedures helps in identifying the gaps in the existing program.

The outcome of the research is to identify the gaps and limitation of the health care services in improving the patient health and safety. The new innovative ideas are created for improving the work flow management system in giving quality of services to the stakeholders of the health care industries.

Primary Outcome:

The primary outcome of the project is to improve the efficiency of the team members to provide quality of service and safety parameters to the patient by the inclusion of team work and effective communication system.

Secondary outcome:

The secondary outcomes of the project are:

  • Analysing the strength of the communication system used in the underlying model of patient safety procedures
  • Identifying the gaps in the existing system with respect to the communication system and team work management program

Electronic Searches:

The literary sources and research paper were collected for conducting the effective research studies on systematic reviewing of the health care services provided for patient safety by searching in the database like CINAHL, PubMed, and Medline. The research papers are collected from Cochrane central register of controlled trials library which are published in the year 2013 to 2018.

Searching other resources:

The systematic review can be effectively carried through the research papers collected from the Cochrane library. The bibiliographies of different research paper which were taken under consideration have been researched to extract some useful data for our research. The online health record systems of the patients are also checked for analysing the administration of the patient safety. The focus is also given on the reviews and feedback posted by the patients and team members on the work and health practices to provide quality of service to the patients. 

Activities

Number of days required

Selection of the research topic

5 days

Development of the primary research question

7

Development of the secondary research question

3

Deploying qualitative data collection procedures

5

Selection of the literature research paper

8

Deploying the PICO strategy for data analysis matrix

12

Findings and evaluation

7

Results analysis

5

Writing of draft 1

8

Writing of draft 2

8

Approval of the draft

10

Writing of the full report

5

Submission of the full report

5

Project closure

2

Research Questions

The AMSTAR tool is used for calculating the systematic review of the literature. The decision making efficiency can be effectively improved by collecting the data from different research paper to analyse the complexities in the health care services. The focus should be given on analysing the root cause of dissatisfaction in the patients to get effective and quality services from the doctors and the staff members (Desmond, et.al., 2017). The systematic and critical review of the research paper helps in analysing gaps and limitation of the doctors and clinical staffs to provide adequate facilities to the patients in emergency. The PICO strategy should be deployed for identifying the areas of improvement.

Population: The population chosen for the research program are women, newly born babies, nurses, doctors, and housekeeping staff members to analyse the request and response system deployed in the health care services.

Intervention program: The safety parameters should be identified for recognizing the quality of service provided to the patients by the coordinated team of doctors, house-keeping staff, and nurses. The intervention program for the patient safety depends on the coordination among the team members, level of communication deployed, auditing and feedback system, and awareness in the patient about the WHO services (Gluyas, 2015). The focus should be given on the target audience for retrieving the required information.

Comparison: The comparison should be conducted in the health care services provided to the patient in different situation such as in emergency situation.

Outcome: The focus should be given on the consequence and the impact of health care services on the selected population for the research program i.e women and newly born children. The morality rate of the population should be examined for analysing the efficiency of the undertaken team management plan and communication tools (Frydenberg, & Brekke, 2012).

The data is extracted from the review of the literature to get specific details about the research questions prepared in the development of the project. The information which is collected from the literature review are highlighted below:

  • Information related to the research work of the author
  • Study the data collected by the authors for setting the inclusion criteria for our research work
  • Analysing the characteristics of the target audience and sample population chosen for the research
  • Analysing the characteristics and behaviour of the population
  • Preparing the medical facilities provided to the patients in time of emergency
  • Determining the inefficiency of the communication in providing quality of service to the patient
  • Determining the inefficiency of the teamwork in providing quality of service to the patient
  • Determining the outcome of the sample size taken for the research program
  • Identifying the relationship between the communication system and team management plan to deliver quality of service and facilities to the patients.

The descriptive and qualitative analysis of the patient records and their satisfaction level should be synthesised. The study of the literature review helps in examining the impact of communication strategy on the development of effective request and response model. The patient involvement is not taken under consideration during the construction of the research questions and program. The excel sheet is prepared for synthesising the data collected by the process of literature review. The success of the research depends upon the quality of the literature collected for the research program (Wen, & Schulman, 2014). The discussion is carried out with the team members to prepare the result of the research and identifying the mismanagement in the communication program

Outcome of the Research

The 200 samples of health records of patient is examined which were collected from different medical websites to analyse the feedback and reviews presented by the patients in getting quality of service and facilities from the house-keeping staff members and proper diagnose and treatment of the disease.

Particulars

Description

Total Number of articles reviewed

200

Number of Duplicates removed

20

Papers Retrieved for detailed examinations

80

Paper not relevant after examining the abstract

20

Full articles reviewed for further examinations

15

Paper excluded not meeting the inclusion criteria

15

Full articles retrieved for further examinations

10

Paper excluded after quality assessment

20

Paper included in review

20


Participants

The focus should be given on studying the changes required in the team management plan and strategies used for providing effective services and facilities to cure the disease within a short period of time.

Interventions

The surveys and literature review analysis helps in identifying the major disease areas where the proper scheduling of human resource management system is required for increasing the flow of information between the team members ( The health foundation, 016). 

Outcome Measures

The outcome of the project is measured by identifying the sample size of the population with respect to the major disease which are randomly caused and requires proper attention of doctors and house-keeping staff to facilitate patients with good services (Manser, 2009). The following table represents the analysis report of the sample size to identify the quality of service and facilities provided to the patients by the home care institutions:

Number of units

(Total Sample Size= 200)

Well-being health report

Provided medical treatment

Provided preventive care

Management of effective health care resources

Technical quality of service

Number of Positive Feedback

94

47

123

65

43

Number of Negative Feedback

55

31

43

81

94

The evaluation and analysis of the feedback and reviews of the patients helps in analysing the effectiveness and efficiency of the team management plan for providing quality of services and facilities for aiding growth of the health care industries (Kilner, & Sheppard, 2010). During the systematic review of the literature review, it has been analysed that the people are not satisfied with the allocation of medical equipment and resources among the patients and quality of technical service and equipment used for diagnosing the disease parameters (McEwan, et.al, 2017). The patient safety procedure should be identified to initialize the team changes and behaviour for increasing the impact on the patient care parameters. The feasibility study helps in analysing the sample sizes on the medical care and services and facilities. The review process helps in improving the methods of patient safety by managing the team management plan and communication between the working units. The quality of service can be provided to the patients by managing the team work between the member participants.

The analysis of the literature study helps in finding the areas of the chronic disease which majorly affect the health of the patients. The major problematic situation arises due to the occurrence of the cardiac disorder, cancer, diabetes, mental health issues, and many others (Miller, Kim, Silverman, & Bauer,2018). Some of the common and most chronic disease which majorly effect the health of the patient can be predicted from the diagram below:

Electronic Searches

The literature study helps in finding the facts and figures related to diagnose the efficiency and effectiveness of the team management for resolving the complicated disease effectively. The analysis of the database helps in finding out the gaps and limitation of the health care services by managing the data.

Authors and Research Paper

Patient Consideration review

Team management review

Safety measures review

Discussion

McEwan, and at.el., The effectiveness of teamwork training on teamwork behaviour and team performance: systematic review and meta-analysis of controlled Intervention

The request and response model helps in analysing the efficiency of the team members to resolve the complexity and providing effective service effectively

The behaviour of the team members should be measured for improving the team management plan to increase the flow of resources

The proper consideration should be given on quality of equipment used for providing medical treatment to the patients

The performance of the health care industry depends on the team behaviour and their willingness and contribution to provide quality of service to the patients.

Babiker, and at.el, Health care professional development: Working as a team to improve patient care

The patients are provided with the quality service by the effective and systematic efforts of the team members

The efficiency and experience of the health care professionals helps in improving the quality of patient care management plan

The innovative designs and plans can be provided by managing the coordination and communication between the working parties of the health care professions

The willingness and contribution of the health care professionals should be given privilege for measuring the impact of service and facilities on improving the patient health.

Sarkies, and at.el., The effectiveness of research implementation strategies for promoting evidence-Informed policy and management decision in health care: A Systematic review.

The decision making capabilities of the health care professional helps in improving the patient care program

The work breakdown structure should be created for delivering of the service to the patient by the health care professionals.

The new and improved decision making policies should be constructed for providing better health care facilities to the patients

The proper consideration should be given to the decision making policies of the doctors in diagnosing the disease and providing medical treatment to the patients

Frydenberg, and Brekke, 2012). Poor communication on patients' medication across health care levels leads to potentially harmful medication errors.

The patient health care system is adversely affected by the poor communication between the team structure

The focus should be given to the risks and uncertainties associated with the health care working structure to facilitate customers with the effective services and proper medication facilities

The central focus should be given on managing effective communication between the doctors and patient to give the clear idea of the requirement and need of the patient.

The new innovative ideas should be evaluated for increasing the level of communication for achieving the effective coordination between the team members.

The patient safety standards can be measured by analysing the facts and figures collected from the study of the different research paper. The contribution of the different authors gives the central idea about the effectiveness and efficiency of the team management plan for controlling the quality of the services and facilities provided to the patient in emergency situation. The results of the research study helps in finding that the new improvement plan should be designed for improving the areas of improvement in an effective manner. The strategies should be developed by focusing on the reviews and feedback of the patients. The outcome of the results helps in identifying the area of concern for improvement. The central focus should be given to the decision making capabilities of the team members for diagnosing the disease and providing quality of service to the patients. The technological advancement should be included in the health care industry for patient safety. The major strength of the patient safety mechanism is to develop an administration system in hospitals and clinics so that good treatment can be provided to the patients according to their requirement. The patient safety program should be constructed for visualizing the impact of treatment and diagnosing the disease in the systematic manner (Moher, et.al., 2015). The strategies should be developed for minimising the medical errors in providing health care services to the patients. The monitoring program should be systematically organized for advancing the tools and technologies to manage coordinated communication plan for the delivery of quality service in promoting the patient health diagnosing and preventive measures. The cost effective program should be developed so that the resources can be effectively managed between the patient and the working team (Morello, et.al., 2012). The malfunctioning and mal-practicing should be identified so that the medical treatment can be managed. The evaluation of the patient care procedures should be identified so that the working of the health care services can be effectively improved (Otieno, 2014). The patient safety procedure should be identified to initialize the team changes and behaviour for increasing the impact on the patient care parameters. The feasibility study helps in analysing the sample sizes on the medical care and services and facilities. The communication and team management plan of the health care industries can be effectively improved by organizing the changes in the architecture of the team plan, organization of the resources for the utilization in a systematic manner, inhibiting the auditing and feedback system for supporting the component structure level , centralized control on the flow of information and data, organization of the self-management plan, initialization of the technological advancement features, and others (Rauber, 2014). The unclear requirement and the need of the patients can results in the error I the preventive and diagnostic system deployed in the health care units. The implementation of the communication management plan between the patients and doctors helps in developing coordination and cooperation among them to develop a synchronised and systematic architecture of the request and response model for getting effective medical care and treatment (O'connor, et.al., 2016). The team management plan improves the architecture of the resource utilization so that the need and requirement can be effectively managed among them. The medical facilities provided to the patients should be cost effective so that they can afford to manage good and quality service. The study of the literature review and the experiences of the sample size help in analysing the efficiency of the health care system in providing quality of service and medical treatment to the patients and identifying the area of concern and improvement (Rabol, and at.el., 2012). The work coordination among the team members helps in minimizing the chaos and conflicts which are accompanied by the working communication plan of the health care industry (Sarkies, and at.el., 2017). The central focus should be given on developing the organization hierarchy system for systematic coordination of flow of information and data among the different units of the patient care system. The outcome of the research helps in measuring the behaviour of the team in providing quality of service and functionality to the team management plan. The patient safety procedures should be examined by developing a preventive measure program for increasing the effectiveness of disease diagnosing system (Wilson, 2012). The experience of the patient and their satisfaction level helps in identifying the quality of services and facilities provided to them. The negative feedback of the patients helps in analysing the areas of improvement and the positive feedback helps in analysing the good and effective preventive system for initializing the good health supportive system for the patient. The framework and policies should be developed for benefiting the patient experience in getting effective treatment and care program (World Health organization, 2015).

Searching Other Resources

Conclusion

From the research study, we are able to conclude that the patient care system can be improved by managing good communication skills and plan and organizing efficient team management working plan. The study of the literature review helps in analysing the gaps in the medical and clinical services. The issues and complexities of the health care industries can be effectively resolved by deploying the good communication tools and technology for systematic synchronising the team management working plan. The new strategies and innovative ideas should be identifying so that the communication process in the medical field can be effectively improved. The systematic and critical review of the research paper helps in analysing gaps and limitation of the doctors and clinical staffs to provide adequate facilities to the patients in emergency. The consequences of the communication process should be identified on managing the patient safety procedures. The safety parameters should be identified for recognizing the quality of service provided to the patients by the coordinated team of doctors, house-keeping staff, and nurses. The intervention program for the patient safety depends on the coordination among the team members, level of communication deployed, auditing and feedback system, and awareness in the patient about the WHO services. The patient safety procedure should be identified to initialize the team changes and behaviour for increasing the impact on the patient care parameters. The feasibility study helps in analysing the sample sizes on the medical care and services and facilities. The focus should be given to the risks and uncertainties associated with the health care working structure to facilitate customers with the effective services and proper medication facilities. The willingness and contribution of the health care professionals should be given privilege for measuring the impact of service and facilities on improving the patient health. The systematic and critical review of the research paper helps in analysing gaps and limitation of the doctors and clinical staffs to provide adequate facilities to the patients in emergency.

The research study helps in improving the communication management program between the house keeping staff, patients, doctors, and nurses so that the quality of services and facilities provided to the patient to improve their health in an effective manner.

The research study opens a new scope for further research to identify the impact of communication plan in improving the team management plan and provides good quality service to the patients. The success of the health care industries should be measured by deploying the systematic team management plan and communication system.

Population and Intervention Program

The limitation of the research is that research is comprised of the facts and figures collected from the literature review. The data is collected from the research work of the different authors.

References:

Antony, J., Zarin, W., Pham, B., Nincic, V., Cardoso, R., Ivory, J., Ghassemi, M., Barber, S., Straus, S., and Tricco, A. (2012). Patient safety initiatives in obstetrics: A rapid review. Retrieved from https://bmjopen.bmj.com/content/8/7/e020170

Babiker, A., Husseini, M., Nemri, A., Frayh, A., Juryyan, N., Faki, M., Assiri, A, Saadi, M., Shaikh, F., Zamil, F. (2014). Health care professional development: Working as a team to improve patient care. Retrieved from https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4949805/

Coburn, A.(2014). Improving hospital patient safety through teamwork: The use of team stepps in critical access hospitals . Retrieved from https://www.flexmonitoring.org/wp-content/uploads/2013/07/PolicyBrief21_TeamSTEPPS.pdf

Desmond, M., Geralyn R, R., Mark A, E., Bruno D, Z., & Mark R, B. (2017). The Effectiveness of Teamwork Training on Teamwork Behaviors and Team Performance: A Systematic Review and Meta-Analysis of Controlled Interventions. Plos ONE, 12(1), P E0169604 doi:10.1371/journal.pone.0169604

Frydenberg, K., & Brekke, M. (2012). Poor communication on patients' medication across health care levels leads to potentially harmful medication errors. Scandinavian Journal of Primary Health Care, 30(4), 234-240. doi:10.3109/02813432.2012.712021

Gluyas, H. (2015). Effective communication and teamwork promotes patient safety. Nursing Standard, 29(49), 50-57. doi:10.7748/ns.30.8.55.s48

Gross, A., Leib, R., Tonachel, A., Tonachel, R., Bowers, D., Burnard, R. (2015). Teamwork and electronic health record implementation: A case study for preserving effective communication and mutual trust in a changing environment. Journal of oncology practice Retrieved from https://ascopubs.org/doi/full/10.1200/JOP.2016.013649

Hohenstein, C., Fleischmann, T., Rupp, P., Hempel, D., Wilk, S., & Winning, J. (2016). German critical incident reporting system database of prehospital emergency medicine: Analysis of reported communication and medication errors between 2005-2015. World Journal Of Emergency Medicine, 7(2), 90-96. doi:10.5847/wjem.j.1920-8642.2016.02.002

Kaziliunas, A. (2012). Problems while implementing quality management system for a sustainable development of organization (1st ed.). Retrieved from https://www.su.lt/bylos/mokslo_leidiniai/ekonomika/2012_4_28/kaziliunas.pdf

Kilner, E., & Sheppard, L. (2010). The role of teamwork and communication in the emergency department: A systematic review. International Emergency Nursing, 18(3), 127-137. doi:10.1016/j.ienj.2009.05.006

Manser, T.  (2009). Teamwork and patient safety in dynamic domains of healthcare: A review of the literature. Acta Anaesthesiologica Scandinavica, 53(2), 143-151. doi:10.1111/j.1399-6576.2008.01717.x

McEwan, D., Ruissen, G., Eys, M., Zumbo, B., Beauchamp, M. (2017). The effectiveness of teamwork training on teamwork behaviour and team performance: systematic review and meta-analysis of controlled Intervention. Retrieved from https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0169604

Miller, C. J., Kim, B., Silverman, A., & Bauer, M. S. (2018). A systematic review of team-building interventions in non-acute healthcare settings. BMC Health Services Research, 18, 146.doi;10.1186/s12913-018-2961-9

Moher, D., Shamseer, L., Clarke, M., Ghersi, D., Liberati, A., Petticrew, M., & ... Stewart, L. A. (2015). Preferred reporting items for systematic review and meta-analysis protocols (PRISMA-P) 2015 statement. Systematic Reviews, 4(1),1. doi:10.1186/2046-4053-4-1

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Sarkies, M., Bowles, K., Skinner, E., Haas, R., Lane, H., Haines, T. (2017). The effectiveness of research implementation strategies for promoting evidence-Informed policy and management decision in health care: A Systematic review. Retrieved from https://implementationscience.biomedcentral.com/articles/10.1186/s13012-017-0662-0

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