Securing Higher Grades Costing Your Pocket? Book Your Assignment at The Lowest Price Now!

Phone no. Missing!

Enter phone no. to receive critical updates and urgent messages !

Add File

Error goes here

Files Missing!

Please upload all relevant files for quick & complete assistance.

Guaranteed Higher Grade!

ICT60315 Information Technology

tag 0 Download 10 Pages / 2,382 Words tag 09-07-2021


Following on from the business research and analysis work of Assessment 1 and 2 it is time to focus on customer needs and market opportunities, and how these needs and opportunities can be achieved innovatively.

This work will need to be presented the business owners (Bob and Jeff).  To start to embed internal professional practice, you take the approach that the founders are new clients and that therefore the whole process must be professional and thorough.

  1. Read the Case Study (see Appendix 1)
  2. Prepare draft proposals and discuss with the owners (your assessor)
  3. Rework as required
  4. Present your findings to the owners on customer needs and market opportunities, and how these can be achieved innovatively
  5. Negotiate any proposed changes
  6. Update, and document as required.
  • Submit a correctly formatted and logically structured report incorporating MS Word, Excel and MS Project Include costs and timeframes
  • Submit a correctly formatted and logically structured presentation in PowerPoint
  • Present a clear and knowledgeable verbal presentation using PowerPoint to the business owners (your assessor)

To be considered competent in this assessment task the Candidate must satisfactorily perform the following:

  • Review business innovation in consultation with users and make recommendations for improvement or further innovation
  • Review current service level agreements (SLAs) if appropriate
  • Research client service needs and preferred level of service
  • Research opportunities for new business with client
  • Develop draft proposals to cover these new initiatives
  • Conduct a session with the client to present the new opportunities
  • Gather client feedback to improve the proposals
  • Present proposed cost and timeframes to the client
  • Present proposals to the client in a clear, concise and comprehensive manner
  • Negotiate the terms with the client and record alterations if required
  • Clarify areas of uncertainty or disagreement
  • Document the agreement negotiated with the client
  • Document changes to new provisions
  • Adjust the service provided to the client based on client feedback and in line with organisational guidelines
  • Assess progress in achieving new client initiatives.
Download Sample Now

Earn back the money you have spent on the downloaded sample by uploading a unique assignment/study material/research material you have. After we assess the authenticity of the uploaded content, you will get 100% money back in your wallet within 7 days.

Unique Document

Under Evaluation

Get Money
into Your Wallet

Total 10 pages

Cite This Work

To export a reference to this article please select a referencing stye below:

My Assignment Help. (2021). ICT60315 Information Technology. Retrieved from

"ICT60315 Information Technology." My Assignment Help, 2021,

My Assignment Help (2021) ICT60315 Information Technology [Online]. Available from:
[Accessed 03 February 2023].

My Assignment Help. 'ICT60315 Information Technology' (My Assignment Help, 2021) <> accessed 03 February 2023.

My Assignment Help. ICT60315 Information Technology [Internet]. My Assignment Help. 2021 [cited 03 February 2023]. Available from:

Stuck on Any Question

Our best expert will help you with the answer of your question with best explanation.

We will use e-mail only for:

arrow Communication regarding your orders

arrow To send you invoices, and other billing info

arrow To provide you with information of offers and other benefits

Phone no. Missing!

Enter phone no. to receive critical updates and urgent messages !

250 words
Error goes here

Error goes here

Files Missing!

Please upload all relevant files for quick & complete assistance.

We Can Help!

Get top notch assistance from our best tutors !
Excel in your academics & career in one easy click!


Other Samples

Content Removal Request

If you are the original writer of this content and no longer wish to have your work published on then please raise the content removal request.


5% Cashback

On APP - grab it while it lasts!

Download app now (or) Scan the QR code

*Offer eligible for first 3 orders ordered through app!

callback request mobile
Have any Query?
Subtraction Payment required!

Only one step away from your solution of order no.