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Analysis

Describe about the Leading People In Organisation for Red Carnation Hotel Collection?

The Role of (HRM) human resource management in the companies has an impact on its financial performance. This has now been considerable an interest of study within the academicians and community performers. The foundations laid for the HRM policies in a firm focuses on workers high productivity at a work place. The performance relationship in the firm comes under the HRM-performance work system that serves support and resources with the efficient and effective implementations. The corporate strategy and operational goals play the key roles. There are several methods to which these HRM strategies are practiced due to which high performance is generated at the workplace. But there have been methodological challenges faced by the managers in its implementations. Though great leaders do face these challenges optimistically and strategize their decision making in a way that workers get less affected by such hindrances.

Red Carnation Hotel Collection is the name that has won seventeen luxury awards for family owned group of the hotel located in the UK, Switzerland, Ireland, USA and South Africa. This year Red Carnation Hotel Collection has won the Best Improver Award operating from 10 different locations. Founder meets its all employees on their joining and has best appraisal system in the hotels that provide the best opportunities to all. This has been the best example of the leadership. The various departments have a specified tasks and guidelines which every manager ensures that they are followed on a quarterly basis. There are appraisal systems that are being closely monitored by the managers and they ensure that all its workers try to get opportunities to get appraised. On the other hand, Red Carnation Hotel tries providing committed services to the guests so that they have everlasting experience and memories. The HRM team in the company focuses on training its workers accordingly and thus have highly trained employees, and the guests enjoy the finest.  The growth pattern showcases the how the company has trained its employees since learning has no end, and no information is too small.

The rank according to the top 100 business list in Sunday Times of Red Carnation in the years 2014 - 2015 :

2014 rank

2015 rank

Company

8

2

Red Carnation Hotel


This simply shows how the company has gained five points and the success of the company. In 2014, the Red Carnation Hotel ranked to the eighth number and in the current year 2015 the company ranked number second. This has been the shortest success story in the present time for any hotel industry. The opportunities that the company got has recorded the best improvement thus the company has received the Best Improver Award 2015 this year itself.

Table Of Rankings

Now lets discuss the eight categories in which the company has been ranked.

CATEGORY OF RANKS

2015

LEADERSHIP

1

WELLBEING

2

GIVING SOMETHING BACK

3

PERSONAL GROWTH

1

MY MANAGERS

2

MY COMPANY

2

MY TEAM

4

FAIR DEAL

4

Category Key

Category Key

Leadership: The company has been ranked at the first position in this category. The leadership in the company has been at its best since the founders have a planning and right decision making the company leaders have most positive working employees.

Wellbeing : The company has secured the 2nd rank in the category. Wellbeing simply means how the employee feels at its working place whether it has stress, the pressure in handling the work or do they face problems in managing their home and work place. It is the responsibility of the managers to make their employees feel well when they are at the work place so that they give the best in their performance.

Giving something back : The category of giving back something is ranked at 3rd place.Corporate social responsibility is the most important factor in the growth of any business. The company must know how and what to cater the society and community where they are working. The society and business go side by side like the basic rule of the living is giving and taking. The company needs to ensure that they are not harming the society by any means, and they must give back something good to the community where the company is operating.

Personal Growth : The company is ranked number one in the category of personal growth. It is important for the company to grow as well as providing them with the growth opportunities. The employees are motivated and achieve the targets soon if they get appraisals and promotions.

My Managers : The second position in the managers category among all the top 100 business simply gives a remarkable fact that the company has best of the managers who controls the business decision making and train the employees.

My Company : The 2nd rank of the company in 2015 shows how the management has improved from the past year 2014 from 8th rank. The company has been awarded as the Best Improver in 2015. The best leadership and decisions making have been the main factors of such growth.

My Team : In this category company ranked 4th position. The team efforts of the company need more coordination, and this has been the main concern now why the company did not achieve the 1st rank among the top 100 businesses. The management must focus on team plays so that the employees can gel up well with each other and help in the tasks done together.

Category Key

Fair Deal : The 4th rank in the category shows how much the staff is happy with the work pay scales when compared to the other competitors. This is one of the major decision making the aspect of the top level management that the employee must get paid up to the working ability and qualifications.

All the above analysis thus states that the company being number one in the leadership and personal growth and is ranked 2nd overall company with the great leadership skills and decision making and motivated workforce lacks in the team work that HRM need to strategies so that the employees can provide a high-performance work. The following is the top factors highlighting ranks and percentages.

Leadership                                         1st

Personal growth                                 1st

My company                                      2nd

Male/female ratio                               52:48

Average age of the company            35

Voluntary Leavers                             26%

Earning £35,000+                              7%

The company outstands in the leadership style and personal growth of the employees by its strategies in motivating the workers through appraisals and promotions. The growth of the employees simply implies to the growth of the business. There must be a line of gap between the individual tasks and the team work that needs to be focused on. The company ranked 4th in my team category which automatically made it rank number two overall. The performance can be improved by the Human Resource High-Performance work systems, and the technicians must bring them into practice. The integration theory in HRM system of the organization may be best suited as the horizontal integration mainly emphasis on the combined efforts other than the individual efforts which results in high performance. The second theory is vertical integration that will improve the performance when the right fit matches between the strategy of the business and the HR practices. The theory of resource – view also helps the organization in achieving high performance by resourcing the right people at the right place and at the right time who work together and result in high performance.

Conclusion:

The performance of any business is greatly dependent on the human resource management(HRM) strategies which becomes the base of every one working capacity and manpower handling. The main focus on the high-performance work system plays a key role in the growth of the business and its workers development. The theories of HRM strategy based on performance work system ensure the opportunity of more employees willing to work in the business. Thus, it is very clear the leadership pattern, decision making, HRM practices and high-performance work system help in growth and productivity of the business.

References:

(2015) accessed 27 August 2015

Alleyne P, Doherty L and Howard M, 'A Qualitative Study Of HRM And Performance In The Barbados Hotel Industry' (2005) 4 Journal of Human Resources in Hospitality & Tourism

Boxall P and Purcell J, Strategy And Human Resource Management (Palgrave Macmillan 2008)

Burns J, Leadership (HarperPerennial 2010)

Collection T, 'Red Carnation Hotels To Participate In First-Ever Guernsey International Food Festival' (GlobeNewswire News Room, 2015) accessed 27 August 2015

Global Senior Executive Jobs | The Times & The Sunday Times, 'Sunday Times 100 Best Companies' (2015) accessed 27 August 2015

Lockett H, 'Leading From The Front: Putting The People Back Into People Management' (2010) 6 International Journal of Leadership in Public Services

Lussier R and Hendon J, Human Resource Management (SAGE Publications 2013)

Redcarnationhotels.com, 'The Red Carnation Hotel Collection | 5 Star Hotels South Africa' (2015) accessed 27 August 2015

Werner J, 'Human Resource Development ≠ Human Resource Management: So What Is It?' (2014) 25 Human Resource Development Quarterly

Redcarnationhotels.com, 'The Red Carnation Hotel Collection | 5 Star Hotels South Africa' (2015) accessed 27 August 2015.

James MacGregor Burns, Leadership (HarperPerennial 2010).

Jon M. Werner, 'Human Resource Development ≠ Human Resource Management: So What Is It?' (2014) 25 Human Resource Development Quarterly.

Helen Lockett, 'Leading From The Front: Putting The People Back Into People Management' (2010) 6 International Journal of Leadership in Public Services.

Philmore Alleyne, Liz Doherty and Michael Howard, 'A Qualitative Study Of HRM And Performance In The Barbados Hotel Industry' (2005) 4 Journal of Human Resources in Hospitality & Tourism.

Robert N Lussier and John R Hendon, Human Resource Management (SAGE Publications 2013).

Global Senior Executive Jobs | The Times & The Sunday Times, 'Sunday Times 100 Best Companies' (2015) accessed 27 August 2015.

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