Bid Taxi Business Operations: Essay Overview And Recommendations.

Business operations of Bid Taxi

Discuss about the Bid Taxi Business Operations.

It is imperative today that all kind of businesses faces their share of complexity especially in establishing an impeccable business operation. The operations of an organization can be never being considered simple or smooth from one point to another. It is important that the companies treat the operations as an important web of procedures (Xiong, Cheng & Gui, 2017). Such procedures can be termed as the business operation and every company treats it in a different manner. The report will discuss in detail about Bid Taxi and their unique business operations.

The taxi industry is in existence for so many years now and since the government has been always very concerned about the transportation of the city, the industry has been always on rising. Also, with the rise of urbanization, so many areas are developing and getting bigger along with the density of population which increases the traffic issues in cities. The problem has gotten bigger and prominent as well as the disadvantages of taxi management are constantly impacting the overall quality of life and also impact the overall legitimacy of execution.

The concept followed by the company comes in two main formats (Putri & Kwon, 2017). The first concept is specifically for the customer and there is another exclusive for the driver. The first format is implemented when the consumers get the opportunity to register on the company's app or website. This is done mainly because they can experience the services of the company. In the second format, the entire attention on those consumers who are willing to partner with the company and the important is played by the driver. The format gets drivers and the consumer from a group of people in the public. The company is very unique from the concept point of view since the services are given because of what consumer or buyer hires in terms of the driver for the services. The application of the organization list down the three or four most efficient drivers along with data about the journey as well as information about the journey. The consumer can then accept a specific bid which he or she finds suitable as per their needs. The driver too is provided with all the options to choose or reject the invitation from the customers (Kim, 2015). They also get the option to suggest the overall cost of the trip according to their demand. The company functions on a flexible type of business operation. This makes the organization effective and more efficient in getting more loyal customers. Business operations also help the organization through apps to bid for the trip and for this usage of smartphone become crucial. This can also be done with the help of the website. The app also uses many types of information systems and technologies. Technology like MIS which is called as Management Information system, Expert system and many more. Moreover, many other business operations can also be part of the overall success of the organization. Following is the detailed discussion of all the business operations of the company: -

Booking

Booking: the first important step of the operations is when the customer will book the cab by using the application or website. This helps the company to allow drivers to the customers. The customer will also select the right bid of the consumers and it consists of the overall cost of the journey along with facility (Ma, 2015). The feature also helps the company to introduce new methods which are in demand in the industry along with boosting the overall growth of the business.

Dispatch: this step helps the company to effectively deploy the manual setup of the current allowance. The step makes sure that the customer of the company is able to book the cab and then expect the cab to arrive at the right time. In addition, the allotting the allowance time in the business is crucial since this step is the differentiation point from any other services. Also, the time of allowance is the significant component in the development of demand of the business.

Maintenance: the company is extremely flexible and advance as far as technology is concerned. The company also ensure the confidentiality of the customer information as they share some personal details while registration (Pollman & Barry, 2016). So, it becomes for the company to manage the information effectively with the help of command software services. The company is also involved in the mentioned software for making the overall structure more trusted and robust. This helps the company to maintain and secure data of the drivers as well as customers.

Accounting: this step helps in bring the accounting services in a hands-on manner because of the implementation of accounting structure which automatic by nature. This further assists the company in keeping the right record of accounting of the trip so differentiation is proper charges. This is also part of accountability for handling the invoice of consumer and driver. This also helps in handling scanned documents of a driver. In addition, the customer can know the vehicle and also rank the driver as per the service quality (Shaw & Skywalker, 2017). The approach helps in attracting more people to bid on apps which helps in improving the structure.

It is very crucial to have constant improvement in the systems like accuracy in pick up location which is GPS based services and this requires constant upgradation.  This further can be done in an effective manner by placing a name of the place. Wrong interpretation of the address is a common problem in GPS system and it ends up wasting a lot of time with the customers and the driver. The consumer can also anytime contact the driver and help him with location but in many cases, the customer is not permitted to call the driver so that ratings can be maintained by the driver. With the help of Bluetooth or broadband connection, services can be enhanced and the possible detection of location for the driver. It is important to have detailed knowledge so that drive will find out the right location in right manner. right information helps in detecting the right location and reduction in wastage of time. This will further help the driver to recognize the location over the map in a much easy manner (Zhang, 2014).

Dispatch

Overall improvement of the quality must also be organized from time to time for the driver. The training program, all data for having right rating experience must be provided which also consist of rules that must be followed by the drivers.

It is also important to have a completely separate service for aged people, women and infants. In addition, some services of the vehicle must be conserved just for children, aged and women. Safety of the data is very crucial for the company for which it is extremely important that all information is saved in recorded in an encrypted format. This further will ensure that data is safe on the network and also ensure that intruders can be caught at the right time. The system must help the driver by providing them needed advice which in long run will help the company to get more profitable (Zhang, 2014).

The company will have to train the driver to effectively deal with any kind of distraction. It is also important for the company to train the drivers with all possible skills for a safety. The common notion among the drivers is that they are efficient drivers but with all the instructions from a system and attending calls from the customers can easily distract them. It is crucial for the drivers to ensure that they serious about attending all the duties carefully with any unwanted distraction. The best answer to this challenge is to train them with the help of secure course of driving along with all needed instructions to the driver that is important for them to follow. Usually, driver learns about the foundation of it on the job by driving and following all the rules. To ensure that, it is important for the company to provide right kind of training to drivers especially about the rules of the road, maintenance of the taxi and secure course of driving can be part of the process (Hill, 2015). To provide training to the drivers, the company will have to ensure that they are given all the important guidelines along with different cases like to how one can perform general repair tasks, following traffic rules and many more. The right kind of training must be provided to the driver that will ensure the overall safety of consumers along with drivers because there will be some reduction in the overall rate of accidents. Despite age, experience and qualification of the driver, the company must follow strict training practices and all the employees must be part of such operations.

Maintenance

Another important advice for the company is to have a structured feedback system from the consumers. This will help them to maintain the services and take the corrective measures wherever required (Green & Maximin, 2015). The customers can provide their feedback related to overall experience which can help the organization in analysing the consumer’s need so that services can be provided to them as per the requirement and will help in recognizing the areas that need more improvement. The feedback from the consumer is not just advantageous for the consumers but also for the drivers since it will help in judging the skills of the drivers and recognizing areas which need some improvement.

Learning is a continuous process of driving and in many families, it is one skill which is passed from one generation to other. It is very important for the drivers as a professional to take advice from more experienced drivers. This will assist them to provide best services for the consumers. In addition, the experienced drivers are more comfortable with all the rules and expected behaviour regarding behaviour on the road and this helps new one to gain more understanding of the rules and regulations. To learn skills from the experienced one can be advantageous in different ways since it will help the present set of drivers in increasing the skills. It is also important to note that one crucial feature is to be considered from experienced drivers since they know more about rules and regulation. Also, the driver must take an extra effort to know about different new rules and technological advancement (Yazici, Kamga & Singhal, 2013).

Conclusion

The report discussed in detail about the operations of the company called as Bid Taxi. It is important to understand here that operations are part of the changes as and when business will grow. The common practice in an organization for few people to have more accountabilities and this is why the same is hardly considered as ideal in another which slightly bigger in size. Bid Taxi have to keep in mind that in long run, it is important for business operations to evolve along with the company and this way, glitched in the structure can be identified and corrective measure can be taken. The success of the company or any kind of failure depends heavily on the effectiveness of the operations (Yazici et al, 2013). The important question here is that what is the motive for such processes. It also covers stakeholder's expectation from an ideal plan and right steps. This can help in increasing the value of the company and this can be done by making the profit. The overall value enhances is impacted by how well an organization can perform as far as finances are concerned. Bid Taxi will also have to understand that an organization can manage profit into continuous over a period of time because of which value increases in an exponential manner.

Reference

Green, D. E., & Maximin, S. (2015). Uber and Us: Radiology and On Demand Platforms, with Commentary from Dr Heilman: Practice Corner. RadioGraphics, 35(7), 2151-2155.

Hill, S. (2015). Raw Deal: How the" Uber Economy" and Runaway Capitalism Are Screwing American Workers. St. Martin's Press.

Kim, T. O. (2015). ICT Based Innovation and Existing Regulation. ????? ?, 8(1), 109-127.

Ma, C. (2015). Implementing Graph-Based Parallel Computation of Big Taxi Trajectory Data (Doctoral dissertation, Kent State University).

Pollman, E., & Barry, J. M. (2016). Regulatory Entrepreneurship. S. Cal. L. Rev., 90, 383.

Putri, F. K., & Kwon, J. (2017, June). A Distributed System for Finding High-Profit Areas over Big Taxi Trip Data with MognoDB and Spark. In Big Data (BigData Congress), 2017 IEEE International Congress on (pp. 533-536). IEEE.

Shaw, M., & Skywalker, L. L. (2017). Gangs, violence and the role of women and girls.

Xiong, H., Chen, L., & Gui, Z. (2017). A Web-based Platform for Visualizing Spatiotemporal Dynamics of Big Taxi Data. International Archives of the Photogrammetry, Remote Sensing & Spatial Information Sciences, 42.

Yazici, M. A., Kamga, C., & Singhal, A. (2013, October). A big data driven model for taxi drivers' airport pick-up decisions in new york city. In Big Data, 2013 IEEE International Conference on (pp. 37-44). IEEE.

Zhang, D. (2014). Shanghai’s Unlicensed Taxis (Hei Che) as Informal Urban Street Market. Informal Urban Street Markets: International Perspectives, 40, 158.