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Types of negotiation techniques

Dicuss about the Impact Of Relationship History Negotiation Strategy.

To

The Manager

HHS Law Firm

Sub: Negotiation approach in the Housing dispute

Respected Sir,

I would like to notify you that as per your instructions, I have summarized the steps to resolve the housing dispute of our client Mr. Muller. I am attaching the file log wherein I have recorded all the communications that I have attempted with the parties.

Given the information regarding the rent dispute between Mr. Muller and Mrs. Hopkins, it is apparent that Mrs. Hopkins is interested to maintain the good relationship that she shares with her landlord and is fond of the place as well as its neighborhood. On the other hand, she states that she has planned for a 2 months holiday trip in the Caribbean and due to her daughter’s wedding expenses along with the veterinarian expenses of her cat, she shall not be able to pay her rent arrears[1].

Under the given circumstances, the most appropriate negotiation techniques would be the integrative or collaborative approach to resolve the conflict. This is because the integrative or the collaborative negotiation techniques involve taking consideration of interests of both the negotiating parties resulting in satisfaction to both of them[2]. The advantages of using this negotiation approach to resolve the rent dispute is explained below:

Here, Mrs. Hopkins, though retired from her job, is the present owner of her deceased husband’s Art that were previously displayed at several exhibitions which may be a source of her income. Further, she may talk about the rent issue with her daughter, Sanne Hopkins, as she is the guarantor of the rental agreement between herself and Mr. Muller.

Being a guarantor, she has assured that her mother would pay her rent in the manner and on the date set out in the rent agreement. In case of any non-compliance with respect to the payment of rent, being a guarantor, Sanne is responsible to make the payments.

Mrs. Hopkins is a trustworthy person and maintains a good relationship with her landlord, Mr. Muller, which she wishes to retain[3]. She intends to stay in the rent apartment and is reluctant to distort her relationship with Mr. Muller. This implies that she would agree to clear the rent arrears to retain the apartment and maintain good relations.

She shall have an option to remain as tenant and retain her relationship with her property owner if she arranges to pay the rent arrears by means of her monetary sources. This way she will be able to avoid legal proceedings and will not have to go through the mental and physical hassle, given that she is 51 year old and stays alone. This will signify that her interests have been considered instead of focusing on the positions of the negotiating parties[4].

Advantages of integrative or collaborative approach

She should be informed of all the possibilities that may take place in the event of non-payment of rent. Firstly, she has been previously informed that if she does not pay the rent arrears, she may have to face legal implications, leading to her ejection as Mr. Muller has stringer grounds than her. On the other hand, if she pays the arrear, she will not only continue with the rent agreement but also maintain her goodwill and relation with Mr. Muller.

Therefore, this way both Mr. Fuller who has a medical history and Mrs. Hopkins who is aged, will have a win-win outcome where they will not have to go through any hassle due to the legal proceedings and achieve their desired outcome.

Yours Sincerely,

ABC

Junior legal Assistant, HHS Law firm

To

Mr. Müller (Landlord)

23 Prins Hendrikstraat,

2518 HK Den Haag

Sub: Negotiation approach to resolve the Housing dispute

Sir,

This is to notify that we have considered undertaking the following steps to resolve the housing dispute between you and your tenant, Mrs. Hopkins. We would like to inform you about the several negotiation techniques available to resolve any dispute and the approach that wer have considered most appropriate for resolving this housing dispute.

Types of negotiation techniques

  • Compromising style of negotiation - it involves an approach where concessions are made from both the sides and in the end, there are no winners, instead it is believed to obtain fair result. This negotiation technique is often used in positional bargaining.
  • Avoiding style of negotiation – this technique is adopted to avert confrontation of the issues directly. The negotiator avoiding such confrontation is characterized to be less honest and transparent resulting in weak lines of communication.
  • Competing style of negotiation – this negotiation technique is used when negotiators consider the negotiation process as competitions that have losers and winners and is selected when there is not much to negotiate about between the parties.
  • Accommodating style of negotiation – this refers to a submissive approach where accommodators are willing to provide information and make necessary concessions, giving the other party opportunity win on issues resulting a less appropriate consequences.
  • Aggressive style of negotiation – this negotiation technique emphasis more on the objectives or the aggressive negotiators and they are willing to win even it is achieved at the cost of others, only to attain short-term consequences[5].
  • Collaborating style of negotiation – this style of negotiation is used to maintain strong bonds or relationship between the parties. It is mentally exhausting style and requires preparation to avoid being taken advantage of the information shared with the opposite negotiators.

Under the given circumstances, the most appropriate negotiation techniques would be the integrative or collaborative approach to resolve the conflict. This is because the integrative or the collaborative negotiation techniques shall satisfy the interests of both the negotiating parties.

Mrs. Hopkins state he is reluctant to distort her relationship with you and she is also interested in staying in the rent apartment which implies that she would agree to clear the rent arrears to retain the apartment and maintain good relations.

She may talk about the rent issue with her daughter, Sanne Hopkins, as she is the guarantor of the rental agreement between herself and Mr. Muller. She is informed that she will face ejection if rent arrears are paid and she may have to face legal implications. If the rent is arranged for, she will be retain the apartment and will avoid legal implications. This will signify that her interests have been considered along with yours.

Yours Sincerely

ABC

Junior Legal assistant, HHS Law firm                                         

#

Date

Time

From/To

Method of communication & why chosen

Summary

Possibility of the parties coming to agreement?

& Next Action

1

04/03/2018

10.00am

Personal meeting

Mrs. Hopkins is informed about the financial resources to pay her rent

She will talk with her daughter as she is guarantor to pay rent arrears

15.03.2018

11.15am

Telephonic conversation

Mrs. Hopkins is informed about the possibilities that may occur if rent is not paid

She is satisfied that her interests are being considered instead of focussing on position of the negotiators. This signifies her chances of coming to an agreement.

References

Aarons, Gregory A., et al. "Collaboration, negotiation, and coalescence for interagency-collaborative teams to scale-up evidence-based practice." Journal of Clinical Child & Adolescent Psychology 43.6 (2014): 915-928.

Coburn, Calum. "Negotiation conflict styles." Boston: Harvard Medical School Ombuds (2015).

Grabowska, Anna, and Andrzej Kozina. "Interactive approach to negotiating styles dependent on personality traits." Journal of Management and Business Administration 24.1 (2016): 2-16.

Kaplan, David M., and Monika K. Renard. "Negotiating your syllabus: Building a collaborative contract." Journal of Management Education 39.3 (2015): 400-421.

McCarthy, Alan, and Steve Hay. "Strategic Framework for Negotiation." Advanced Negotiation Techniques. Apress, Berkeley, CA, 2015. 143-148.

McCarthy, Alan, and Steve Hay. Advanced negotiation techniques. Apress, 2015.

Steele, Paul T., and Tom Beasor. Business negotiation: A practical workbook. Routledge, 2017.

Thomas, Stephanie P., Karl B. Manrodt, and Jacqueline K. Eastman. "The impact of relationship history on negotiation strategy expectations: A theoretical framework." International Journal of Physical Distribution & Logistics Management 45.8 (2015): 794-813.

[1]Thomas, Stephanie P., Karl B. Manrodt, and Jacqueline K. Eastman. "The impact of relationship history on negotiation strategy expectations: A theoretical framework." International Journal of Physical Distribution & Logistics Management 45.8 (2015): 794-813.

[2] Steele, Paul T., and Tom Beasor. Business negotiation: A practical workbook. Routledge, 2017.

[3] Aarons, Gregory A., et al. "Collaboration, negotiation, and coalescence for interagency-collaborative teams to scale-up evidence-based practice." Journal of Clinical Child & Adolescent Psychology 43.6 (2014): 915-928.

[4] Aarons, Gregory A., et al. "Collaboration, negotiation, and coalescence for interagency-collaborative teams to scale-up evidence-based practice." Journal of Clinical Child & Adolescent Psychology 43.6 (2014): 915-928.

[5]McCarthy, Alan, and Steve Hay. "Strategic Framework for Negotiation." Advanced Negotiation Techniques. Apress, Berkeley, CA, 2015. 143-148.

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