Write an introduction about your PRODUCT, SERVICE or WORK including its key functions and characteristics that are important for quality planning and analysis activities. Identify at least 10 Stakeholders and minimum 2 Needs for each stakeholder.A stakeholder need is something that a stakeholder expects from a company in regard to their operations, products, services, etc.Research different methods which can be used for capturing customer needs.
Based on the SWOT analysis you have conducted in Section 2.2, decide on a method you think is the most appropriate for capturing the customer needs of your selected product, service or work.Using Kano analysis, capture at least 25 customer needs (10 WANTs, 10 MUSTs, and 5 DESIRABLEs). You must demonstrate with a template how you have identified those customer needs. In addition to the template, you must also include the actual information or data that was used to identify those 25 needs. (2-4 pages).
Translate the 25 customer needs identified in Section 2.3 into minimum 10 design requirements using the Quality Function Deployment (QFD) method. Briefly explain the key findings resulted from your QFD analysis.The QFD template can be downloaded from the subject website on UTSOnline. From your QFD analysis in Section 3.1, decide on the five highest scoring design requirements and carry out a risk analysis using the Failure-Mode-and-Effect-Analysis
(FMEA) method. Briefly explain the key findings resulted from your FEMA analysis. The FMEA template can be downloaded from the subject website on UTSOnline. Identifying the Components, Elements, Parts, etc.Identify at least 10 major components, parts or sections of your product or service that could be sourced from suppliers.
Select one of the components, parts or sections identified above and list at least 10 criteria that could be used for selection of suppliers of that component, part or section.Develop a complete supplier selection system using the previously identified 10 criteria.Write a brief summary of the outcome and the rational of the supplier selection process
you have developed and provide an explanation for your choice. (1 page).Identifying the Processes Identify at least 7 processes that could be used to produce your product or to provide.