Introduction to E-commerce
• Analyze and present a timeline on how e-commerce applications have evolved since the information technology evolution.
• Discuss the issues faced in transitioning from a traditional paper system to a electronic solution,
• Assess role of professional standards and governmental regulations in the evolution of ecommerce, and
• Choose a specific e-commerce software solution and interview a developer (or use a published business case). In the interview/case study, determine and analyze the knowledge level and skills sets needed to operate and manage 21st century e-commerce systems?
Electronic commerce has made the world of commerce more efficient and reliable. The common name of the electronic commerce is E-Commerce. This makes sure the transaction of an organisation is done within a second via internet. E commerce makes the world into the next generation (Contents, 2015).
It doesn’t follow the traditional system. The procedures are same but the steps have been changed. It makes the money transfer quicker; this media also helps the organisation to give more advertisement to the company. The companies can purchase their requirements and as well as they can sell their finished goods online. No physical presence is required here. In this process the organisations can arrange meetings online also. This can include the social media also for better result (Flew, 2015).
There are few websites in the market who are mainly ruling the market. Mainly the ecommerce system took birth in 1971. The purpose of inventing the process was for the educational purpose. This was made to sell things to the students and to the selected university.
The timeline of the system is given below.
1971-1990: in this time span the system took birth. In the initial stage it was a B2C system. In that time the finished goods were produced they are sold to the customers directly. The first online customer of the system was Mrs Snowball, 72, is the first online home shopper. In this period the online system was introduced in various countries.
1991-2010: many kinds of software were developed in this time span. The procedure has devolved in this era.
2010 and above: in this period the company has made a boost in the situation. They have made something which attracts the people at large. Various kinds of websites introduced to the people. The Varity has been increased. They have managed to make the people more rely on the ecommerce.
Timeline of E-commerce Applications
The traditional process is now obsolete almost. There are very few companies in the world who are still using the system. The companies are adopting the system because they have so many advantages which the traditional system cannot give them. The advantages are mentioned below (Smith, Synowka and Smith, 2015).
this modern system of ecommerce allows the company to make some reduction in the total cost. The tradition system needs too many papers and books. These things are very important document to the company. The main problem is to keep them securely. This thing needs some which they have to make to store the files.
But ecommerce allows reducing those papers and making things online. This reduces the cost
To keep the books in tradition way the companies need to appoint so many employees but the ecommerce can manage all those by a person. So, this thing also makes sure that they are reducing the cost. The reduction in overhead cost helps the company to reduce the price of the finished product.
Use of search engine: The new search engines help the seller to find new customers
The process can be done 24*7.
The ecommerce allows the sellers to make quick comparison with the other ones. They know about their position in the current market.
The system has an option of rating. If they rate the companies they can know that the products they are selling are good or not. According to the result they can make changes with the quality of the product (Lau, Yam and Tang, 2011).
Customers have no need to visit the shop. They can order the goods from their home. They have so many options in their screen. They can select from them.
The managers have noticed the points, so they have decided that they are going to shift to the Ecommerce (Executive summary of "Customers helping customers: payoffs for linking customers", 2014).
The professionals can take the initiative to make sure that they are using the internet media more than before to access e commerce. They are using this media too. They found so many advantages which they found from e commerce. This enhances the role of e commerce in the business. They know the advantages of e commerce. They are using e commerce and they have to take the leading position to make e commerce at the top. The reason behind this is very simple. In the modern world this is the best way to business. They can make effective plans or they can make laws in the organisation regarding this. They must access the system in every branch. By applying some law they can generate the lead (Chun, 2013).
Issues in Transitioning
The Governments have to reduce the burdens which they have created on the international market. It is main problem faced by the international traders. They are not able to receive the things they want to produce the finished the product. They government should look into that matter and they have to reduce the burdens to make sure that the traders in their area are doing their business in proper way (Regulation on the Administration of Futures Trading, 2010).
The Government should know about the internet media. They have to know the advantages of e commerce. They can take help from the professionals to know about e commerce and what is the role of e commerce.
To make e commerce in more effective the Government involvement is needed. They can invest their money behind e commerce. They can include the national and the regional government too to make the world bigger.
Here lies the main role of the Government in this paragraph. They have made sure that the online organisation is selling quality products and they are not a fake one. They have to make such laws and regulation which is unavoidable. The consumers have to stay protected (Rolfe, 2005).
Now in present days there are so many software in the market but the case study is made. The IBM software is used in this case. They are not only used in case of online shopping but they are also needed in other terms of the business (Kloeckner, 2008).
The main skills which arte required to operate the software are given below:
Depth in internet: The employee must have the depth in the internet media. He have to be an expert in internet surfing. E commerce is totally based on the internet, so without the knowledge in the internet he cannot do anything (Depth Map Coding Using Histogram-Based Segmentation and Depth Range Updating, 2015).
Have to expert in the software: he has to perform well to handle the software. The main thing which he has to do is in the software. So, it is clear that he have to be an expert in handling that type of software.
Customer dealing ability: the main thing which he has to do is to sale the product which is produces by the organisation. He has to convince the customer to buy his product. So, it is mandatory that he have be an expert in convincing the customer (Setyo Rahaju and Sari Dewi, 2014).
Verbal skill: he has to deal with the customers verbally to make more sale of the product. He has to convince the consumer verbally and he has to make sure that the customer is attracted and he is going to sale the product. So, it is very important that he have to communicate with people with more efficiently.
Knowledge about the computers: in a daily proceeds machine break down can happen. But these cannot stop the activity of the company. The solution is needed. So, he has to be an expert
Well knowledge on HTML: he has to be an expert on HTML. The reason is the software requires this. So, to work properly he has to know the HTML.
Well knowledge on MS OFFICE: This is very important that he have to be an expert in MS OFFICE. This thing is needed.
The ecommerce is a very essential thing now in the modern world of commerce. The organisations are using this and they are using this to make sure that they are going to make more profit. This added another world in the commercial market.
Chun, S. (2013). â€œWissenschaft als Berufâ€ÂÂ for female professional sociologists in Korea. st, 22, p.323.
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Depth Map Coding Using Histogram-Based Segmentation and Depth Range Updating. (2015). KSII Transactions on Internet and Information Systems, 9(3).
Executive summary of "Customers helping customers: payoffs for linking customers". (2014). Journal of Services Marketing, 28(5).
Flew, T. (2015). Social Media Governance. Social Media + Society, 1(1).
Innerarity, D. (2015). WELL-INFORMED IGNORANCE. Common Knowledge, 21(2), pp.184-189.
Kloeckner, K. (2008). Message from the Vice President of Strategy and Technology, IBM Software Group. IBM Syst. J., 47(2), pp.194-194.
Lau, A., Yam, R. and Tang, E. (2011). The Impact of Product Modularity on New Product Performance: Mediation by Product Innovativeness. Journal of Product Innovation Management, 28(2), pp.270-284.
Regulation on the Administration of Futures Trading. (2010). Chinese Law & Government, 43(4), pp.22-46.
Rolfe, J. (2005). The stay at home generation. Young Consumers, 6(3), pp.14-17.
Setyo Rahaju, D. and Sari Dewi, D. (2014). An Approach to Dealing with Importance Weights of Customer Needs and Customer Dissatisfaction in Quality Function Deployment Optimization. AMR, 931-932, pp.1636-1641.
Smith, A., Synowka, D. and Smith, A. (2015). Online education and its operational attractions to traditional and non-traditional college students. IJPMB, 5(1), p.37.
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