The Essay On Ethical Communication's Impact On Team Performance Is Significant.

The Communication Process in Organizational Structure

Question:

Discuss about the Ethical Communication For Business for Reviewing Teamwork.

The exchange of ideas, information and knowledge between two parties for a common objective can be considered as process of communication. The communication process plays a crucial role in an organizational structure. The communication process is a mechanism which is a two-way process executed for exchanging of relevant information. This approach is a specialized segment which forms an integral part of all the operations and functionalities in the business organization. This process involves transformation of data from one level to another level within the hierarchy of the business entity. The data or the concerned information is transferred internally and externally for executing number of transactions and operations. The communication process is considered as very much liable in attainment of the organizational goals and targets. The process comprises of the exchange of relevant data by making use of varied range of tools and methodologies and that to in an ethical manner. Ethical communication is concerned with the communication process which is judged on the morals and values utilized during the process. The process of communication should be executed by making use of ethical considerations. An ethical communication process defines the brand equity and goodwill of the firm. In case of communication with the clients there should be a high level of transparency for the information shared (Galegher, Kraut and Egido, 2014). This transparency will be proven beneficial for the business organization as it will develop a feeling of trust among the clients and the consumers which will enhance the brand loyalty and brand equity. The below executed essay has been focused on the process of ethical communication. The further report comprises of the different aspects of communication process and the factor s which are relevant to be considered in the methodology.

According to the research conducted on the below mentioned concepts it has been observed by Kokemuller (2017) that the methodology in which collaboration is the most essential component for execution of operations and functionalities can be termed as teamwork. This approach leads to delivery of high level of efficiency and effectiveness and also a hike will be observed in the productivity level (Goetsch and Davis, 2014). Teams are the groups of individuals with complementary capabilities for the execution of a common purpose and are also considered as liable for the attainments. The team mates are assigned tasks which are required to be performed by them on individual and also on team basis. The team mates are held responsible for the outcomes whether it is positive or negative. The individuals are trained to work together in a co-ordinated and supportive manner for the accomplishment of the desired goals and targets. The productivity and the effectiveness of the task is the extent to which the team has been proven successful in achieving its pre-determined objectives. Team performance is the level of the outcomes which has been attained by the mutual and coordinated working and execution of the operations. A team has been considered as the system which comprise of a group which is also a dynamic system of interrelationships between the individuals which are connected for a common purpose. Team exists to produce desired outcomes and the extent of the effectiveness of the results will be termed as the team performance. There are varied range of information which is required to be transmitted from one level or hierarchy to another. For transferring the data and ideas the individuals are required to adopt a communication process which can be termed ass the process of team communication (Grunig, 2013). Team communication is the interaction which is executed between the team members. Effective team communication is the core ingredient for a group for attainment of a high performance level. Moreover, effective communication has been considered as the key to the high level of performance and productivity. When each team mate in the team starts understanding the role, listens to the instructions offers and updates in an appropriate manner and also gives the progress reports to the leaders. Then the team leads will be more aware about the progress and what more need to be done for further improvements. Team communication leads to a number of benefits for the business corporation such as high engagement of the among the team mates which will lead to an increase in the motivation level of the employees and which will make them more happier and an increase in their productivity level will be observed. On the basis of the research conducted by Intuits Quick Base high engagement is one of the biggest factor for high energy level in the team mates and also commitment for grabbing new and upcoming opportunities. Moreover, there are some negative aspects also of this concept .i.e. team communication, such as there are chances of rising conflicts among the team mates (DesJardins and McCall, 2014). There are differences in the ideas and thoughts of each team member and which can be considered as one of the biggest factor for rise in the conflicts and issues among the team mates.

Teamwork as Collaboration

On the basis of the survey executed by McDuffee (2014) it has been analyzed that the approach of communication has been considered as one of the most effective component which effects teamwork in the positive as well as negative terms. The quality and quantity of the communication process within a team stimulates the team work. For bringing enhancements in the team work and performance level initiatives are required to be taken by each and every team mate. Inactiveness in the working of the team will be proven disadvantageous and the work will be at stake (Shockley-Zalabak, 2014). The below determined are some of the characters which are required to be possessed by the team mates for conducting effective communication process and which will enhance team work:

Listen: A good speaker is a good listener Noticing more leads to learn more effective communications techniques. It has been considered as very much significant for any of the communication process to start and end the process with listening.  A set of good listening capabilities will aid the team mates to get involved in the in the communication process that too with an ease (Casmir, 2013). No interruption should be caused or talking over the people should occur. This may lead to leave the feeling of other people unheard and which may develop phenomenal misunderstanding.

Say what you mean: You should be clear about what you are conveying or trying to say. Effective means and mediums should be used for conveying and communicating the messages. The words should be clear and appropriate language should be used which will make the process of communication more effective and in-turn will lead to an enhancement in the team work. Mixed messages should be avoided, as they will consume time and will be quite difficult to understand (Mannheimer et al., 2016). This will lead to development of inefficiency in the communication process and a decline in the team work and performance will be observed. Merriam Webster (2016) has stated that “Communicate to convey knowledge of or information about make known to reveal by clear signs”. A good communication process has been considered as the key to the teamwork. Moreover practice of some additional tactics within the conversations such as speaking slow will be proven beneficial and should not have hurry to speak or respond quickly and the words and the language should be clear etc.  All this leads to an increase in the performance level and productivity of the team (Kreps, 2017). This shows a deep connectivity between the communication process and team work. As more efficient will be the communication process more will be the effectiveness and high will be the performance of the team.

Effective Team Communication

On the basis of the survey conducted by Hassall (2009) it has been stated that the process of communication has been recognized as the team process factor can be considered as one of the focal point for any of the business organization. The author has also presented equivocal evidence for the role which is contributed by the communication in the performance of the team. According to the author there is a strong link between the communication process and the team performance which can be measures and dictated by the outcomes of the teaks performed. Working together is always proven beneficial for the completion off the tasks (Crane and Matten, 2016). Effective communication also leads to a decline or elimination of the stress and the negative feelings. These negative aspects will surely affect the team performance and productivity (Condei et al., 2014). There is an inverse relation between the concepts of communication and team performance. As for having an effective communication methodology within the organization the individuals are required to get involved in active listening, should have a clear understanding about the goals. Active listening has been considered as the most effective character of the communication process. Active listening involves, note making, asking relevant questions and also repeating what the other person is saying. This all will lead the team mates to bring an increase in the performance and productivity. This all dictates the link between the communication process and the team performance. Ethics also have a strong relation with the process of communication and team performance. The team mates are required to conduct the communication process in an ethical manner (Trevino and Nelson, 2016). This should be considered as the basic requirement and also the top priority. Ethical conducting of the operations and functionalities presents a positive image of the business corporation and which will be proven beneficial on various grounds. Ethical conduct determines that the operations and functionalities are executed correctly (Hartman, DesJardins and MacDonald, 2014). And same is with the communication process. For developing the performance and productivity on true grounds the communication process should be conducted ethically. The ethical communication invoices exchange and sharing of correct and relevant information between the team mates. Ethical communication if conducted will lead in the development of a feeling of trust among the team members and will also increase the understanding level. Better understanding level and a sense of coordination will tend the members to bring an enhancement in the effectiveness in the productivity. This shows that there is a strong link between ethics, communication and team performance (Weiss, 2014). Moreover, ethical considerations also aids the entity in development of the of positive image, goodwill and an increase in the market share will be observed.

Essential Attributes for Effective Team Communication

Conclusion

In the limelight of the above summarized essay it has been concluded that the term communication has been considered as one of the significant approach. This methodology has  been considered as one of the integral part of each and every organizational process as it is the medium which is utilized by the each and every department and hierarchy within the organizational structure. Communication methodologies facilitate the transferring of the data and information within the different level of the entity. The above executed report has been analyzed on the various concepts which are linked with the concept of communication.  The first part comprises of the description of the key terms such as the team work, team communication and team performance and effectiveness. A relationship of these terms has been described within this report. All these mentioned key terms form an empirical part of the communication process. The next part of the review involves the identification and description of the communication process which is linked to the team performance and effectiveness of the same. Furthermore, the a link between all three concepts together has been determined and that are the ethics, communication and the team work.

References

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CONDEI, R., NICULAE, I., ?TEFAN, P. and POPESCU, A., 2014. Ethics and communication in management. ETHICS, 14(3).

Crane, A. and Matten, D., 2016. Business ethics: Managing corporate citizenship and sustainability in the age of globalization. Oxford University Press.

DesJardins, J.R. and McCall, J.J., 2014. Contemporary issues in business ethics. Cengage Learning.

Galegher, J., Kraut, R.E. and Egido, C., 2014. Intellectual teamwork: Social and technological foundations of cooperative work. Psychology Press.

Goetsch, D.L. and Davis, S.B., 2014. Quality management for organizational excellence. Upper Saddle River, NJ: pearson.

Grunig, J.E. ed., 2013. Excellence in public relations and communication management. Routledge.

Hartman, L.P., DesJardins, J.R. and MacDonald, C., 2014. Business ethics: Decision making for personal integrity and social responsibility. New York: McGraw-Hill.

Kokemuller, 2017, What is team communication, Assessed on 25^th October 2017, https://bizfluent.com/about-5340885-team-communication.html.

Kreps, D.G.P., 2017. Corporations and professionalism: awkward bed-fellows?. Journal of Information, Communication and Ethics in Society.

Mannheimer, S., Mannheimer, S., Young, S.W., Young, S.W., Rossmann, D. and Rossmann, D., 2016. On the ethics of social network research in libraries. Journal of Information, Communication and Ethics in Society, 14(2), pp.139-151.

McDuffee, S, 2014, Learn how to communicate effectively to improve teamwork, Assessed on 25^th October 2017, https://www.teambonding.com/how-communicate-effectively-improve-teamwork/.

motivated-minds, 2017, Team performance, Assessed on 25^th October 2017, https://www.motivated-minds.com/services/team_performance.php.

Shockley-Zalabak, P., 2014. Fundamentals of organizational communication. Pearson.

Trevino, L.K. and Nelson, K.A., 2016. Managing business ethics: Straight talk about how to do it right. John Wiley & Sons.

Weiss, J.W., 2014. Business ethics: A stakeholder and issues management approach. Berrett-Koehler Publishers.