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COIT 20252 Business Process Management

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  • Course Code: COIT 20252
  • University: Central Queensland University
  • Country: Australia


In this assessment item, you are required to create and deliver an oral presentation around the case study provided for the Case Study Report Assessment. In the presentation, you are required to demonstrate an understanding of the case study with critical context and most importantly demonstrate your presentation skills. 

Assessment Format

The presentation will be delivered as a group consisting of the same members that would have been decided for the Case Study Report Assessment.  The presentation will be of 20 minutes duration, including time for facilitating discussion and answering audience questions towards the end.  There is no limit to the number of slides however you are required to stick to the 20 minute timeframe. A suggested structure for the presentation is outlined below:

  • Title slide
  • Presentation outline slide
  • Introduction slide
  • Organisational background slide
  • Problems faced and Purpose slide
  • Part 1 slide/s
  • Part 2 slide/s
  • Part 3 slide/s
  • Part 4 slide/s
  • Conclusion slide
  • Recommendations slide
  • References slide
  • Discussion Questions’ slide

Part 1, 2, 3 & 4 relate to the topics specified in the Case Study Report Assessment. It is important that you read and understand the case study before designing the presentation slides.)

On-campus students will present the presentations during the tutorial class and the presentations will be marked in the class. Some informal feedback will be provided by the marker on the day of the presentation. However, marks will not be released immediately as they will need to be moderated by the Unit Coordinator first.

Marking Criteria

Students should familiarise themselves with the marking guide to ensure they have addressed the criteria when preparing and presenting their presentation. The presentation will be assessed according to the degree to which you demonstrate your capability in the following areas:

  1. Visual Appeal
  2. Comprehension/Facilitating Discussion and Answering Questions/ Preparedness/Participation/Group Dynamics
  3. Presentation Skills
  4. Content
  5. Presentation Structure/Organisation

The marks awarded for Criteria 1, 4 and 5 will be the same for all .However, marks may vary for Criteria 2 and 3, based on how a presenter presents. If someone fails to participate in the presentation, 0 marks will be awarded. A medical certificate or similar evidence is required, if there are unavoidable circumstances due to which the presentation is not delivered as scheduled.

Your presentation must include in-text referencing and a correctly cited list of references ordered alphabetically by surname of first author, in accordance with the Harvard style of referencing as referred to in the 

All assignments will be checked for plagiarism (material copied from other students and/or material copied from other sources) using Turn-It-In. If you are found to have plagiarised material or if you have used someone else’s words without appropriate referencing, you will be penalised for plagiarism which could result in zero marks for the whole presentation. In some circumstances a more severe penalty may be imposed as per University policy.

Penalties will be shared amongst the group. Hence, it is important that all members present on the allocated day/time and ensure that the presentation is free from any plagiarism. All students in the group need to upload a copy of their presentation into Moodle by 5:00pm on the day of their presentation. Failure to do so may result in a mark of 0/20 for every member of the group.

Useful information about referencing and avoiding plagiarism can be found 

Presentation Marking Guide

Student Name(s) & ID(s): ______________________________________________________________________

Presentation Date: _______________________________________

Start time: _________________ End time: __________________Marker’s Name: ­­­­­­­­­­_________________________


Presentation Marking Guide

4 - Excellent

3 - Good

2 - Fair

1 - Needs Improvement



Visual Appeal

-There are no errors in spelling, grammar and punctuation.

-Information is clear and concise on each slide.

-Visually appealing/engaging.

-There are some errors in spelling, grammar and punctuation.

-Too much information on two or more slides.

-Significant visual appeal.

-There are many errors in spelling, grammar and punctuation.

-Too much information was contained on many slides.

-Minimal effort made to make slides appealing or too much going on.

-There are many errors in spelling, grammar and punctuation.

-The slides were difficult to read and too much information had been copied onto them.

-No visual appeal of the slides.



2. Comprehension/Facilitating Discussion and Answering Questions/ Preparedness/


Group Dynamics

-Presenter showed complete understanding of case study/topic.

-Accurately answered all questions posed.

-Presenter knew the information, participated equally, and helped each other as needed.

-Extremely prepared and rehearsed.

-Presenter showed a good understanding of case study/topic.

-Presenter able to answer most of audience questions.

-Slight domination of one presenter. Members helped each other. 

-Very well prepared.

-Presenter showed good understanding of some parts of case study/topic.

-Presenter accurately answered some questions.

-Significant controlling by some members with one minimally contributing.

-Primarily prepared but with some dependence on just reading off slides.

-Presenter did not understand case study/topic.

-Majority of questions not answered or majority of information incorrect.

-Unbalanced presentation or tension resulting from over-helping.

-Presenter and/or multiple group members not participating. Evident lack of preparation/rehearsal. Too much dependence on slides.





-Regular/constant eye contact.

-The audience was engaged, and presenter held the audience’s attention.

-Appropriate speaking volume, fluctuation in tone and appropriate body language.


-Presenter spoke to majority of audience; steady eye contact.
-The audience was engaged by the presentation.

-Presenter spoke at a suitable volume and fluctuation.

-Some fidgeting by presenter.

-Presenter focused on only part of audience. Infrequent eye contact.

-The audience was distracted.

-Speakers could be heard by only part of the audience.

-Body language was distracting.

-Minimal eye contact by presenter focusing on small part of audience.

-The audience was not engaged.

-Presenter spoke too quickly or quietly making it difficult to understand. Low volume and/or monotonous tone.

-Inappropriate/disinterested body language. Very nervous.




-The presentation was a concise summary of the case study and demonstrated understanding.

-Comprehensive and complete coverage of information.

-Critically analysed the case study and not just a regurgitation.

-The presentation was a good summary of the case study.

-Most important information covered; little irrelevant info.

-Some critical analysis.

-The presentation was informative but several elements went unanswered.

-Much of the information irrelevant; coverage of some of major points.

-Inadequate critical analysis

-The presentation was a brief look at the topic but many issues were left unanswered.

-Majority of information irrelevant and significant points left out.

-No critical analysis




Presentation Structure/Organisation

-Information was presented in a logical sequence with appropriate slides (title, outline, introduction, main body, conclusion, recommendations, references and discussion questions)

-Provides clear purpose, relevant examples, figures and supports ideas with supporting evidence/references.

-Correct referencing style with no mistakes.

-Organises time well, presentation is not too short or too long.

-Information was presented in a logical sequence but some key slides missing.

-Somewhat clear purpose, some examples and some support of ideas with evidence.

-Some mistakes in referencing.

-Generally timed well but spent too much or too less on a topic.

-Information was inconsistently organized with many key slides missing.

-Attempted to identify purpose, provides weak examples that do not support the case study and very thin evidence.

-Many mistakes in referencing; Misleading and/or irrelevant references.

-Spent too much or too less on many topics.

-No sequence of information. Does not clearly define purpose. No figures used.

-No supporting references were used.

-Incorrect referencing style with many mistakes.

-Used time poorly; the whole presentation is too long or too short.









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