Complete Guide To The Models, Tools, Techniques: An Essay.

Executive summary of the selected service

Discuss about the Complete Guide To The Models Tools And Techniques.

A change management system is defined as the activity and responsibility for controlling and managing the changes which occur during the time of execution and controlling stage of any IT project. It can be seen that the changes are measured on the basis of the baseline of any project which is regarded as the budget, schedule, scope, and plans of the project for managing the issues, risk, quality, and changes associated with the project. The change management plan is going to identify the stakeholders followed by the identification of probable interests as well as influences related to any project.

The chosen new service that can be provided by “Skillage I.T.” is the datacenter hosting of their database server for maximizing the performance. Primarily, the research concentrates on the executive summary of the selected service. The report then focuses on the development of the change management strategy followed by the implementation of the strategy. The discussion then continues with the reviewing the proposed plan. The report then concentrates on the service maintenance plan. Finally, the report ends with a conclusion.

The data center hosting of the data server in "Skillage I.T." is going to provide various kinds of benefits for the organization. In the research, it has been found that the in-house data centers are much expensive with respect to the off-site data centers. The in-house data centers become expensive only when there is a shift from a single server into a networked system (Hamilton, 2018). All these issues can be reduced when the facility of collocation is taken into account as it will help in providing an off-site location for "Skillage I.T." in order to house their data by employing specialist on work in 24/7 basis for dealing with the security breaches and emergency system failures. These are the reason behind the proposal based on the organizational review.

After presenting the proposal regarding the new service for “Skillage I.T.” it is necessary to plan for a consultation meeting which is going to negotiate the deliverables that are going to be offered for the organization and also the client. Firstly, it is necessary to conduct some in-depth research for knowing about the organization and then it is required to identify the person with whom the negotiation is going to be conducted. It is also required to know about the objective of "Skillage I.T." followed by the objective of the client.

Reasons behind the proposal depending on the organizational review

An agenda is known to be the meeting plan that helps in outlining the list of topics which are going to be discussed during the time of the meeting. The template for the agenda is presented in the table below:

The meeting outcome matrix or the RACI chart is known to be the matrix that consists of all the activities which are undertaken within any organization against the responsibilities of people. The RACI chart is being categorized into four distinct parts that can be used by “Skillage I.T.” which are as follows:

1. Responsible: The person present in the organization involved in an activity.
2. Accountable: The person who is accountable and required to say yes or no while taking any decision.
3. Consulted: The individual that requires to provide feedback thereby contributing to any activity.
4. Informed: The person inside the organization who is responsible for knowing about the action or decision.

The change procedure is the necessity of modifying the business standard as well as IT infrastructure with respect to the practical experience of innovative technical developments by considering the operations of the existing systems. For “Skillage I.T.” they need to be a change in the database server where the datacenter hosting needs to be implemented for maximizing the overall performance of the organization.

A change management plan is identified as the roles and tasks for managing as well as controlling the change in the IT infrastructure during the controlling and execution stage of the project. In “Skillage I.T.” the change can be measured on the basis of the project baseline and various kinds of descriptions associated with the datacenter hosting, risks, changes, and issues associated with the database server.

The change management project plan for “Skillage I.T.” is going to occur throughout the overall project life cycle. In the research, it has been found that a change management project plan for "Skillage I.T." helps in controlling the effects of changes during the time of execution and controlling stage which helps in avoiding the excessive expenses in scheduling and costing (Cameron & Green, 2015). The person involved in the change management project plan includes project team, project manager, and sponsor of the project, project stakeholders, and customers of the project.

During the research, it has been found that after the planning and scheduling of a change, it is necessary for “Skillage I.T.” to set a change request within the scheduled status for further reviewing. It is the opportunity for the change manager in reviewing the changed plans before passing the change into the phase of implementation approval.

A training program is considered to be the long-term training related activity that consists of varieties of courses which are associated with flexible cost budget and time.  A training program is needed by the employees of “Skillage I.T.” for hosting the datacenter. Awareness and training sessions are quite crucial factors for the change management planning. It can be seen that the change management training programs help in reflecting the act of becoming practical and applied by the project leaders.

Planning for the consultation meetings to negotiate deliverables

A communication plan is known to be the policy-oriented approach that helps in providing the stakeholders with various kinds of crucial information regarding the datacenter hosting. The effective communication management plan of "Skillage I.T." anticipates the factor that which kind of information is going to be provided for specific segments of audiences (Cameron & Green, 2015).

The priority plan of “Skillage I.T.” consists of various kinds of functions that help in determining which kind of is required and at what time. During the time of accomplishing multiple goals at the same point of time such as hosting several datacenters within a single point of time, then it is much required to prioritize the task on the basis of availability of time.

The delivery plan for "Skillage I.T." is known to be the organizational tool which will allow the users in driving the alignment and cross-team visibility by keeping track about the datacenter hosting within an iteration oriented calendar.

The risk management plan for “Skillage I.T.” is known to be the document which is prepared by a project manager for reviewing the risks and estimated impacts associated with the database server.

The timetable for the proposed project helps in establishing the overall infrastructure of the project that guides an individual during the time of entering into a new phase. Creation of a timetable by “Skillage I.T.” helps in determining whether the project is going on track or not thereby meeting the date of delivery.

The meetings plan associated with “Skillage I.T.” can be divided into four simple stages which are as follows:

1. Defining the main goals of the meeting.
2. Discussion regarding the requirement of the meeting for making it clears to the stakeholders.
3. Determining the deadlines and the action items (Sanders, 2012).
4. Keeping tracks regarding the project milestones thereby holding the people more accountable.

Gathering the feedback from the clients will help “Skillage I.T.” in various ways. It can be seen that many IT organizations are using the customer feedback for noticing what their organization is achieving. The lists of methods that are associated with the gathering of feedback are as follows:

1. Surveying the potential customers.
2. Asking the employees about the performance of the product and service that are being produced by “Skillage I.T.”.
3. Conducting of focus groups that are going to investigate about the datacenter hosting (Hayes, 2018).

The action plan for responding to the feedback is the process of systematically reviewing the feedback during any ongoing project thereby collecting the comments from the customers regarding the performance and pitfalls of the services and products that are being provided.

The reports associated with the performance of the innovative service against the needs of "Skillage I.T." clearly predicts that the implementation of data center hosting into the database server is going to help the organization with high availability through automatic failover followed by active clustering inside the data center.

Agenda templates

According to the research, it has been identified that there are several kinds of methods related to the outcomes of the stakeholders which are as follows:

1. Communication on a regular basis with the stakeholders is a good way of project management and which allows the stakeholders to gather information regarding the milestones, risks, costs, resolutions, issues and further steps involved in the project.
2. The intended message regarding the product and service needs to be clear for the stakeholders.
3. Evaluation and reviewing the project for multiple times is much required before giving the complete project to the client.

Sign off involves the closing process which helps in creating a formal end of any project. After the completion of any project, there is a further step of obtaining a legal approval or in other terms known to be sign-off from the crucial stakeholders for signaling about the closure of the project.

According to the research, it has been identified that the service plan helps "Skillage I.T." with full peace of mind thereby covering the overall price of the routine servicing of database servers which is being stipulated within the service schedule of the hardware analyst (Carnall, 2018). The maintenance plan, on the other hand, helps in providing the organization with more benefits as compared to the service plan and the maintenance plan for "Skillage I.T." is going to provide the organization with hundred percent supports during the time of any breakdown in the database server.

Conclusion 

After the analysis of the overall research, it can be concluded that the change management plan is going to identify the stakeholders followed by the identification of probable interests as well as influences related to any project. For "Skillage I.T." they need to be a change in the database server where the datacenter hosting needs to be implemented for maximizing the overall performance of the organization. Researchers have found that in "Skillage I.T." the change can be measured on the basis of the project baseline and various kinds of descriptions associated with the datacenter hosting, risks, changes, and issues associated with the database server. It has been analyzed that the priority plan of "Skillage I.T." consists of various kinds of functions that help in determining which kind of is required and at what time. It can be seen that after the completion of any project it is required to obtain a legal approval or sign-off from the crucial stakeholders for signaling about the closure of the project. Thus it can be seen that the service plan helps "Skillage I.T." with full peace of mind thereby covering the overall price of the routine servicing of database servers while the maintenance plan for "Skillage I.T." is going to provide the organization with hundred percent supports during the time of any breakdown in the database server.

References

Cameron, E., & Green, M. (2015). Making sense of change management: A complete guide to the models, tools, and techniques of organizational change. Kogan Page Publishers.

Carnall, C. (2018). Managing change. Routledge.

Hamilton, E., (2018). HOW DATA CENTER COLOCATION BENEFITS BUSINESSES. Retrieved from: https://www.datacenterjournal.com/data-center-colocation-benefits-businesses/

Hayes, J. (2018). The theory and practice of change management.

Sanders, K.C., (2012). 5 essential steps to holding more effective meetings. Retrieved from: https://planyourmeetings.com/5-essential-steps-to-holding-more-effective-meetings/