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1: What are the main issues?                           

  • Table highlighting ALL the issues the case presents.
  • Identification of the issues as ethical, cultural or other management/organizational behavior terms (i.e. leadership).
  • Prioritize the issues in terms of critical, moderate or minor.
  • Discussion of the issues in paragraph format and an application of relevant theory where appropriate.

2: Culture Audit

  • Refer to Stewart and Skinner (2017, p.45) , mapping an organisations culture. A Culture Web (Johnson, Whittington, Regner, Scholes & Angwin, 2016) is a suitable alternative. All other models must be approved by me prior to application.
  • Model can be as an appendix with discussion placed within the main body.
  • All diagrams/tables are to be completed with information from the case.

3: Ethical issues

  • Paragraphs of information relating to ethics in management with the focus on ethics in managing sport.
  • Diagram depicting workplace deviations (week 6 lec).
  • Examples of research undertaken by you of instances where good ethical practices have taken place; justification as to their relevance to ‘Sandpapergate’.

Main issues within the organization

The purpose of the following report is to discuss upon the various ethical issues and considerations in regards to the sports organization Cricket Australia that has taken place in the recent times. The ethical issues have been very much significant in the various sports organizations. Cricket Australia has come to the limelight of the matters since they have been engaged in certain ethical issues over the years indeed. In this report, those several issues will be discussed properly. The report will be prepared according to the case study that has been provided. The issues are quite important in the modern context because the future of the players and the coaches depend on these ethical issues instead (Stewart et al., 2018).

One of the most important things in the modern context of the organizations is their corporate culture. It has been seen that the sports organizations will have to be much conscious about the various things that are included in the corporate culture. This will be very significant for the development of the sports organizations. Millions of people keep their eyes on the ways the sports organizations around the world will be performing their works. The fans of the sports teams rely highly on the ways the sports organizations present themselves. In this way it can be said that the corporate culture of the sports organizations are very much important for the improvement of the organizations (Wilson, 2018). The corporate culture and the natural overlook of the sports organizations depend highly on the role of the several internal and external stakeholders.  The sports organization managers will have to keep an eye on the ways the sportspersons behave within their professional; practices. Some of these players are the icons to the fans so they have to manage their works properly. The ethical issues will have to be tackled properly as well (Testoni et al., 2013).

The Cricket Australia is considered to be one of the biggest sports organizations all over the world. Cricket is perceived to be the most popular sports all over the world. The organization has been able to make several strategies that have catered to their success (Cricketaustralia.com.au, 2018). The players of the game are very famous and the fans consider them as the role models. The incident that took place few months back regarding the ball tampering by the senior players like David Warner and Steve Smith has left a negative impression on the minds of the people. The CA is responsible for all the issues that arise within the context of the game (Wilson, 2018). The new integrity manager Patrick Murphy has been appointed by the organization to look after the several problems that have come up in the organization. He has seen the challenges that are very important for the organization in the past few months. He would look to improve the corporate culture of the organization and provide the best insights on how to improve the corporate culture of the organization (Cricketaustralia.com.au, 2018). The administrative capabilities of Patrick Murphy and his powers to resolve the conflicts within the organization will be highly important to regain the lost reputation of the organization.

Details of the issues

Patrick Murphy was born in Victoria. This is the very reason he has been very much aware of the impact of cricket as a sports on the culture of Australia. The corporate culture of the sports organizations and the practices of the ethical practices within the organization had attracted his attention all the more. He knew that the corporate culture of the CA depended largely on the stances of their external stakeholders in a large way (Cleret, McNamee & Page, 2015). The role of culture within the sports arena had always been the main nurturing point of his practice in a large way. He had handled the ethical issues of Australian Grand Prix with much expertise. He had been engaged in reinventing the national cultures of sports in many ways. Patrick Murphy has been highly regarded as the individual working as the culture renewal consultant. This is why the organization’s higher management will be highly dependent on Mr. Murphy to resolve their ethical and cultural issues (Wagstaff, Fletcher & Hanton, 2012). The public relation skills of Patrick Murphy had been much important to resolve the Albert Park group activist protests. He had craftily managed the various issues that led him to earn the trust of the higher management of the organization Cricket Australia. He has also stressed on the various issues like the social responsibility of the sports organizations in the best ways (Skinner & Stewart, 2017). 

Many issues have been seen and observed in this situation as the sports culture of the organization has been much deteriorated the organizational culture of the country. The public domains have been affected by the display of such unethical actions indeed. The use of the sand paper to get the reverse swing had been detected by the umpires and the concerned match officials. The use of the yellow sandpaper had been the most unethical thing for the bowlers. Cameron Bancroft had been banned because of his actions. Some of the major things that could be addressed in this matter are the integrity strategy, the staffing, the importance of the gender diversity in the workplace and the various player issues (Skinner & Stewart, 2017). These issues will have to be discussed to get a proper insight into the matter indeed. The ethical compliance issues will have to be dealt in this regard efficiently as well. The various business activities have led the organization to get the proper brand reputation (Stewart et al., 2018).

The various ethical issues have been the main causes of worry for the Cricket Australia indeed. The ball tampering by Bancroft and the assistance of David Warner and Steve Smith has been very much problematic for the brand reputation of the organization (Wagstaff, Fletcher & Hanton, 2012). The match-fixing issues also have been the most important things for the various cricket councils including the CA. The fans had been disheartened after this incident in a large way. They were of the opinion that they could not trust the Australian team anymore. It had been a matter of disgust for the people all over (Skinner & Stewart, 2017). The chief of the Cricket Australia James Sutherland has opined that this class of ethical offence is well beyond the natural technical offences. The step that is taken to tamper the ball is very much unethical indeed.

Main issues within the organization

Details of the issues

Integrity strategy

The integrity strategy would be taken to prevent the players from engaging in the various issues related to ball tampering, match fixing and doping. The purpose of the CA was to keep the integrity of the game by providing the best ethical considerations to the players. The education of the players is very much important in this aspect as well. This will enable the players to know about the certain ethical codes that they should always maintain.

Staffing issues

The staffing has also been a very huge issue in Cricket Australia. The organization is located at two main centers of the country. These are located at Melbourne and Sydney. It has been seen in most of the cases that the employees are highly educated with degrees in management. However, the Cricket Australia has always given the priority to former Australian cricketers for their contributions to the country. Patrick Murphy has already noted that the hierarchy structure of the Cricket Australia is very much dominated by the former players and the management qualification of the players has been overlooked very highly. They do not have many opportunities for the development of the employees within the organization (Skinner & Stewart, 2017). This has been the most noted factor for the organizational success. It is indeed a problem as well. The internal promotion of the management employees is not provided.

Gender diversity in the workplace

The third aspect of the issues identified by Patrick Murphy concerns with the gender diversity within Cricket Australia. This goes with the problem conflict resolution and the group behavior of the employees. The main problem that lies within this company is that of the provision of the opportunities to the women employees to handle the various positions in the higher management. The ratio between the male and female employees is something like 4:1. This is why the women are not given the proper respect in this sports organization as well (Blau, 2016). The female employees have got very few opportunities to progress in this section. This is also considered to be one of the biggest barriers for the Cricket Australia. Patrick Murphy has always wanted to put the stress on the equal employment opportunities as per the Workplace Gender Equality Act (2012).  

Player issues

The fourt problem that will be discussed in this issue is that of the various issues regarding the players and their ethics. The newly appointed Integrity Manager Patrick Murphy has always felt the fact that the players should be the heart of the sports organizations (Bratton, 2015). This is why the sports organizations should see to the fact the players should behave better in the best ways (Skinner & Stewart, 2017). The Sandpaper-gate has been the offending fact that the players left on the minds of the cricket fans and the entire Australian society. It is a matter of fact that the behaviors of the players should depend on their past behaviors (Basford, Offermann & Behrend, 2014). The things that they do out of the fields, the ways by which they spend their times with their families and friends are the determinants of their current behavior as well. Patrick has highlighted the fact that the players should be extra careful when they treat with their fans (Stewart et al., 2018). As they are the role models for them they should behave in the proper ways. It has also been said that the senior players get an added advantage when they come up of serving Cricket Australia with the administrative duties. The medical facilities that are given to the former players and the non-cricketing employees are very much different as well (Bratton, 2015). One of the biggest issues that has been identified here is that of the employee harassments. Some of the staffs have been deprived of these facilities as well (Skinner & Stewart, 2017). 

Internship issues

The fifth file that Patrick has addressed is regarding the internship issues. The interns are not given the proper monetary benefits as promised. This has come up to be one of the biggest problems within the organization. The organization (Herrbach & Mignonac, 2012). Cricket Australia will have to discuss about the various issues regarding the internship. Patrick Murphy found out that the Cricket Australia has a close link up with one of the local universities that provides a proper sports management program for the young people. The students who came up to take part in these sports management programs would come up because of their extreme love for rge sports. The development cricket culture of the country would be their most important desire. The proper management jobs are not given to the students. They are given some petty jobs.

It is very important to make a culture audit of the chosen organization Cricket Australia. Through this culture audit a brief idea could be spotted on how Cricket Australia works to solve the various cultural and ethical issues. Some theories will have to be discussed in this context. The impact of the power and politics is immense on the ways the higher management will deal with the various situations. There are several types of power. These are the legitimate power, expert power, coercive power and referent power (Ozeren, 2014). It is very important to manage the power for the best interest of the organizations. Cricket Australia is no exception indeed. The implication of the power largely depends on the person who holds it. This is why the higher management of Cricket Australia will look to find out the real issues and problems within their practices and find out the ways to resolve them by using their power (Foddy & Savulescu, 2017). The impact of the power and politics is huge when the managers of the sports organizations deal with their internal and external stakeholders. Both the parties want to acquire the most satisfactory outcome indeed. It might happen the sports organization managers would want the several changes within their organizations regarding the development of the health and safety standards (Skinner & Stewart, 2017). This is very much evident in the cultural implications of Cricket Australia.

The situational power will have to be applied in this context. It has to be remembered that the Cricket Australia has not been able to provide the cricket fans a fantastic experience that they can cherish. The ball tampering issue or the Sandpaper gate has been a haunting memory for the Australian cricket fans over the past few months. The negotiations will have to be made in this context for the better outcomes into improving the culture of the concerned organization. The impact of the group behavior is very much important in this scenario as well. The cultural web is one of the most important things for the betterment of the organization in the best ways. There are some effective components for the betterment of the organizational culture. These elements are stories, rituals and routines, symbols, organizational structure, control systems and power structures (Bratton, 2015).

The past events of the Cricket Australia signify that the sports organization has not been able to produce a good brand image. The incident of the ball tampering has ruined their reputation in front of the millions of cricket fans and Australian cricket team supporters. The players have not been able to stand up to the normal values and beliefs of the organization. The dress code issues have been evident in the organization as well. This is why their symbolic expressions have not been up to the mark (Shank & Lyberger, 2014).  The newly appointed Integrity Manager Patrick Murphy will look to improve the condition of the organizational environment. The organizational structure of the Cricket Australia has been questioned now and again since the dominance of the former cricket players has been evident within. This is why Patrick Murphy has decided to put the proper focus on this fact so the managers can treat the all the employees with the equal mentality (Bratton, 2015). The power structures are dominated by the ex players who have contributed to the game and for the country in huge ways. This is why Cricket Australia will look to put all the focus on reshaping the entire system altogether. One significant issue that has been rendered as important is that of the gender inequality within the workforce. Patrick Murphy will use his best skills to mitigate the policies in the best ways. He will have to be very much conscious about the cultural barriers that exist within the boundaries of the organization.  The approaches of the players are very important for the welfare of the cultural identity of the organization (Greenberg, 2014). The social media has captured the incident very minutely and that has been the major problem for the organization as per their cultural outlook is concerned. The ball tampering issue has been despised by the people of all the fields. The ethical codes of conduct in cricket were not maintained by David Warner and Steve Smith at all.

The leadership issues have been predominant in the organization. The leadership of Cricket Australia has not been that much impressive indeed. The leaders of the organization have not treated all the employees of the organization properly (Cotterill, 2012). This has been a negative point of the power structure of the organization. These are the issues that will have to be tackled properly for the benefit of the organization Cricket Australia only. At first it should be clarified that the organization must be able to provide the equal opportunities to all the employees (Wagner & Hollenbeck, 2014). The administrative posts should be provided to the management qualified employees. It is not the proper way of thinking that the people who once contributed to the success of the game cricket for Australia will be similarly fluent in providing the best resources for the success of the management as well. In this context, the organization will have to implement the various prospects regarding the training of the players on how to improve the ethos within the sports. The integrity of the employees at all levels is very important. This is important since the employees must collaborate with each other. It has been seen that the organizational culture of the concerned organization in this paper will be the most important thing in the culture audit of the paper (Wagstaff, Gilmore & Thelwell, 2016).

Patrick Murphy has been very much specific about bringing back the corporate culture of the Cricket Australia as he wants to bring back the faith and trust of the fans and supporters of the game indeed. The fact that the ratio of the male and female employees of the organization is around 4:1 is very much problematic for the female employees (Cotterill, 2012). It is a huge disadvantage for the female employees in particular. The working environment of the organization is not so good either. This is why it has become quite problematic for the female employees to progress properly. In this context it can be said that the Workplace Gender Equality Act (2012) has been largely violated indeed. These evil practices in the context of the Cricket Australia’s culture can only prove fatal for the future success of the company.

One of the most important issues that can be regarded in this context is that of the four main issues related to the ethical considerations. These four main elements are production deviance, property deviance, political deviance and personal aggression (Turner, 2014). All these issues will have to be discussed in this scenario since the culture of the Cricket Australia has been the most important question indeed. The most serious issues in the Cricket Australia are that of the property deviance and personal aggression. The employees at the different levels of the sports organization Cricket Australia have been alleged of the gender inequality and sexual harassment as well. These issues have been highly highlighted (Wagstaff, Gilmore & Thelwell, 2016).

However, the political deviance has been seen in this context as well. Some of the hierarchy managers have shown the favoritism to the former crickets of Australia to gain the top stops in the management positions. The verbal abuse has been accused in some cases as well. These are the very reasons as to why the Cricket Australia’s organizational culture is suffering a negative impact as well (Masterman, 2014). The co-workers have been abused and they have been robbed of the various opportunities as well. As the former cricketers are definitely not present during all the working hours, this becomes much demoralizing for the other normal employees. The working speed of these employees is very slow and they are very much casual at their work whereas the management qualified employees are very much serious about their work. This is the reason the organization is suffering the several setbacks indeed (Taylor, Doherty & McGraw, 2015). They take the extra advantages from the organization just because of their past contributions to the game. The interns are not paid properly as well. This can be compared to the stealing from the co-workers that falls under the property deviance. Thus these issues have been highlighted mostly on the cultural issues of the Cricket Australia. The blaming of the co-workers has become a very serious issue in this discourse as well (Marcu & Buha?, 2014).

Patrick Murphy has faced several issues in the ethical considerations that have affected the overall organizational culture of the Cricket Australia. The workplace deviations can be considered as the most important issues as the barriers for the success of the organization. The non-playing staff members of the organization have been deprived of the several opportunities to go ahead in the future. He has been engaged in the culture renewal of the Cricket Australia that can be considered as one of the most prior issues within the organization. One of the major barriers between the staffs are the cultural barriers (Turner, 2014). The cultural barriers between the employees have been regarded as one of the biggest problems for the organizations to move forward. The culturally superior people are given the added advantages that cater to their progress within the organization (Marcu & Buha?, 2014). The other people are deprived of the opportunities of moving forward within the organization. The cricket guys always get the special advantages and this is very much unethical indeed. As per the files read by Mr. Patrick Murphy, the integrity among the employees at the different levels has been lacking very much (Choo, 2013). The extra benefits have been given to the cricket guys like they have been given the uniforms for free by Cricket Australia. On the other hand, the other players had to buy the uniforms on discount. This has enraged a section of the employees as this has been entirely an unethical thing to be done (Buhler & Nufer, 2012). 

Another unethical fact that has been pointed out by Patrick Murphy in this context is that of the workplace harassments of some of the employees. As per the workplace deviation diagram, this thing falls under the personal aggression. It has been reported by some of the female employees that some of the most famous former cricket players have made advancements towards the women (Buhler & Nufer, 2012). However, Cricket Australia has tried to diminish the issue by various ways. Cricket Australia should analyze these events critically and find out the real issues behind this. The hierarchical managers of Cricket Australia have been running the show in the patriarchal manner (Jones, 2012). This patriarchal dominance has been very much fatal for the good reputation and brand image of the company. They have always questioned in favor of the masculine dominance in the organization. This does not bear a good image for the organization at all. This unethical issue should be discussed fairly and it should be resolved properly as well (Alvesson & Sveningsson, 2015). 

Another unethical issue that can be spotted in terms of the Cricket Australia is that regarding the employment inductions given to the employees of the Cricket Australia. It has been seen that the junior students who work as the apprentices are deprived of the several opportunities as well (Azanza, Moriano & Molero, 2013). Australia is considered as a sporting nation and cricket is believed to be the national identity of the country. In order to bring back its lost reputation, they will have to maintain the work ethics properly (Büschgens, Bausch & Balkin, 2013). The codes of conduct will have to be obeyed so the better responses could be gained by from the employees. Cricket Australia has always focused on to improve the reputation of the game in such a manner that the fans can respect the entire thing. The game of cricket is more than just a game for the fans and supporters. The unethical things are damaging the reputation of the game badly (Alvesson, 2012). 

Patrick Murphy has been able to change the entire cultural infrastructures of the previous sports organizations he had worked in. Patrick is of the opinion that the work arrangements should be much flexible and this should make the lives of the people within the organization a better one. The better work-life balance should be provided to the employees. The employee attitudes towards the productivity have been seen to be deviant enough. This has resulted in the overall productivity of the organization (Robbins & Judge, 2012).  In this scenario it can be said that some people are not getting some of the benefits because they are unable to bear the productivity because they work from the remote locations (Büschgens, Bausch & Balkin, 2013). The physical environment of the organization has lost its reputation since it has been noted as dominated by patriarchy. The former cricket players are seen as the heroes and role models for the organization. This is one of the cultural indicators indeed. The organization has to be responsive to the changes as prescribed by the Integrity Manager Patrick Murphy. The hierarchy managers should be able to lead the ways without making any discrimination with the employees as this is very much unethical as well (Shahzad et al., 2012).

In this last section of the paper, some important recommendations will have to be given on order to understand the ways the organization Cricket Australia would be able to improve their culture. As the Integrity Manager, Patrick Murphy has provided some solutions that might turn out to be very much effective indeed. Under the guidance of Patrick Murphy, Cricket Australia has been successful in finding out the most significant shortcomings. These shortcomings will have to be managed properly in order to provide the best solutions for the cultural renewal of the organization.

  • The ratio between the female and male employees should be dropped own immediately to keep up the morale going for the female employees. The female employees have been deprived of the several opportunities because of the lack of their numbers. More female employees should be recruited and the patriarchal dominance should be got rid of very soon.
  • The current cricket team players of all formats of the game should be trained properly and effectively on how they should behave both on the field and off the field as well. They should be made to understand that their way of lives has a direct impact on their fans and on the overall society (Tikka & Garg, 2018). The issue of the ball tampering by Steve Smith, David Warner and Bancroft has left a very bad and negative impact on the society and their fans. They will have to get rid of these things immediately so they can renew their culture and promote the good things within their organization.
  • The added advantages that are given to the former cricket guys should be stopped immediately. This is due to the fact the non-cricket boys are not feeling much relieved about this practice. They feel that they have been deprived of the opportunities that they should have been given and they have earned the rights for it (Dawson & Andriopoulos, 2014). The organizational culture of Cricket Australia should always provide the better opportunities to the staffs as per their performance level and their capacities. The hierarchical employees should start to behave in the proper ways and provide the opportunities of career development to the deserved candidates. This improvement in the performance will always lead the organization to be more effective and response to the needs of the employees at different levels (?erne, Jakli? & Škerlavaj, 2013).
  • The issues of gender diversity at the workplace should be considered in a strict manner. It is the employees who must step up in this scenario to confront against the unethical decisions that are often being made (DesJardins, 2014). The proper guidelines should be made on how to improve the service quality of Cricket Australia and cater to the needs and desires of all the fans and supporters.
  • It should be made sure that no one should get any added benefit that holds the same designations. If any such case is reported the authority should come up against the strict solutions to the problem (Ferrell & Fraedrich, 2015). 
  • The attitudes of the players should be checked as well. Some players are believed to be very much arrogant. This is why they bear the negative impact on the organizational effectiveness. The coach and the managers should sit with them and make them understand that they should behave properly and this will surely be for the sake of their fans indeed (Tuten & Solomon, 2017). 
  • All the junior students doing the internship with Cricket Australia must be provided with the proper monetary benefits. Or else these people should lose the faith on the Cricket Australia in a large way. No discriminations should be allowed in this scenario since it affects the overall organizational culture of the organization (Kaur, 2016).  
  • Two of the most important aspects for the improvement of the organizational culture are the innovation and creativity. The organization Cricket Australia should take up some strategies to improve the organization by creating new ways of employee satisfaction and innovating for the benefits regarding the company image (Martin & Schouten, 2012).
  • Cricket Australia might also take up the digital marketing strategies to reach their new age customers. The new age customers are mostly the young people and they rely on the various social media platforms. The organization should look to reach their target customers by connecting through the social media through the messages of the favorite icons of the Australian cricket (Tiago & Veríssimo, 2014).

Conclusion:

The various shortcomings in the overall organizational culture of the Cricket Australia has been discussed in the above discussion. The Sandpaper gate issue has raised a hue and cry among all the sports lovers especially the cricket lovers all across Australia. The Australian cricket board is very much ashamed of this fact. The new Integrity Manager has been recruited within the organization in the form of Patrick Murphy. The organization will have to consider their flaws within the organizational structure. They must analyze the various issues regarding the cultural deviation issues. The organization will have to identify these loopholes and fill them up so they can be able to keep up their brand reputation indeed. The Cricket Australia must make sure that this type of incident like the sandpaper gate issue is never repeated again. The gender diversity within the workplace should be avoided for the best outcomes indeed.

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