Report On Pandamerica: Exploring International Human Resource Management In Japan

Discuss aboute the Theoretical approach towards the organizational culture enlivens the extent to which the company personnel are struggling for the attainment of loyalty, trust and dependence from the customers. in this assignment write a report on Pandamerica.

Background of Japan 

Clear description of Japan with key attributes of the country. 

International Human Resource Management

-Explanation on context of International HRM 

Job Description

-What is Job Description
- Does job design play a critical role in IHRM 

Culture Comparison

-Explanation on Greet Hofstede's Theory

Comparison between Singapore and Japan

-Summarized comparison using the 5 dimension of Greet Hofstede's Theory.

Background of Japan

Pandamerica has achieved accolades and glory by caring for the beauty of the American women’s foot. Along with the shoes, the company caters to the other luxuries, which the women desire to possess. Typical examples in this direction are fashionable hats and all kinds of bags to complete their modern outlook. The products of this company are manufactured in Europe from where they are supplied to the company (Pandamerica.com, 2017). The presence of skilled and efficient professionals results in the efficient execution of the business activities. The eagerness and willingness to serve quality products to the customers have exposed the company to taste success.

Recently, the company has decided to open a subsidiary outlet in Japan for expanding their business. Through this expansion, the company wants to acquire large share of the foreign market. Consistent evaluation along with rationality and consciousness towards the execution of the business operations would act as an agent for the company in terms of entering into the threshold of the foreign markets (Pandamerica.com, 2017).  

Adherence to the cultural ethics justifies the tag of “Land of Rising Sun” for Japan. Aiming the preservation of the order and harmony enables the companies and organizations in terms of touching the sky. The evidence for this fact lies in the presence of cooperation and unity among the employees and the employers (Oecd.org, 2017). These attributes attaches the adjective “good” in the human resource practices carried out by the companies and organizations of Japan. Along with this, the other specifications of human resource management of Japan are as follows:

• Job security
• Pensions for the senior employees
• Evaluation for achieving innovation
• Programs for mitigating injustices towards women
• Shifting of talents for uplifting the standard of the employees

Management is essential in terms of ensuring the efficient execution of the business environment. Using the resources judiciously results in the fulfilling the needs, demands and requirements of the customers. Adopting social media marketing helps the companies and organizations such as Pandamerica to widen their network. Herein lays the correlation with the word international. Conducting market research makes the personnel aware of the machines and software, which is in demand  in the market (Brewster et al., 2016). Managing the labor is one of essential components of human resource management. Recruiting limited number of employees helps in the management process. Introducing lucrative policies for the employees generates within them an urge to expose better performance. These policies are one of the essential means for regulation of the employees and retaining them for extracting more beneficial works (Armstrong & Taylor, 2014).

International Human Resource Management

The job description proposed for this new outlet of the company is garment technician. The candidate would be responsible for the application of latest and modern designs to the footwear and garments for women. For this, the candidate needs to set a benchmark standard, which is to be reached through the exposure of persistent dedication and commitment. Preservation of the quality would be one of the essential criterions for the candidate in terms of accumulating a secured position in the minds of the employers. The basic functionalities of the candidate would to be organize the proposed designs and expose their approval (Sparrow, Brewster & Chung, 2016). Within this, the candidate would be in charge of the testing the quality of the manufactured products and sending the reports to the managerial authority. During the test, focus on the needs, demands and requirements of the stakeholders and shareholders would be an essential point. After the tests, resealing the materials would be the responsibility of the candidate for maintaining the originality of the product. Labeling the garments would be another responsibility of the candidate in terms of easy recognition at the time of delivery. Not only this, the candidate would have to be creative in terms of developing and manufacturing the products (Marchington et al., 2016). Herein lays the need for application of critical thinking for the luring large number of customers.

Prior to all these, the candidate would have to arrange meetings with the stakeholders and shareholders regarding the delivery of pre-production of the samples after their testing. Awareness of the deadline for delivering the products is an important aspect, which would determine the approach towards executing the tasks according to their priority. Apart from these, the candidate would be responsible for managing the garment production for both male and female customers. This is also applicable for categorizing the products according to the specific tastes and preferences expressed separately by men and women (Alfes et al., 2013). Maintenance of all these aspects in a systematized manner would escalate the sales revenue of Pandamerica Company. This escalation would further add value to the profit margin, which would ultimately enhance the brand image.

 Neatness in the performance of the allocated tasks would be counted for performance appraisals. Typical examples in this direction are organizing the documents; sending instructions to the vendors regarding on-time delivery of the produced garments among others. Within this, the candidates need to prepare charts for measuring the production progress of the vendors. First a rough draft needs to be prepared and sent to the higher authorities for their approval (Storey, 2014). As a sequential step, the approved draft needs to be used for launching the modifications through the means of tables, charts and graphs. Grading the performance of the vendors would be one of the other role of the candidate in terms of making estimations regarding the achievement of successful completion of the projects in hand.

Job Description

Managing each and every task would be the most important duty of the garment technician. Using software for managing the performance of the vendors would help the candidate to revolutionize the business of Pandamerica. Regulation of the vendors would be a typical example of the management techniques, which the candidate needs to apply for obtaining proper and authentic appraisal. Adopting authoritative attitude towards the vendors would justify this regulation. Sending instructions to the vendors to submit the samples, prior to the customer launches would be accounted as an important role of the candidate in terms of exposing correct leadership skills (Kramar, 2014). Achieving success in this direction would enhance the professionalism of the candidate.

Culture is one aspect, which enables the companies and organizations to lure the customers. Viewing it from other perspective, abiding by the organization culture enhances the parameter of corporate social responsibility. All these aspects seem true even for Pandamerican company, which can be explained through the help of the Hofstede’s cultural theory. Establishing a comparative study with Singapore and china can be considered as the narration of penetrating into the foreign markets by keeping the traditionalism intact (Voegtlin & Greenwood, 2016).

As a matter of specification, there are various dimensions of this theory- societal values and the impact of these values on the public domain. Within this, behavioral values hold an important position. Utilization of structural analysis for the exposure of appropriate behavior would enable the personnel of Panamerica to achieve large scale customer satisfaction and retain them for enhancement of the brand image.

Adopting experimental marketing results in the advent of innovation within the business environment of Pandamerica. Countering this, preservation of traditionalism in this experimentation and innovation directly possesses relationship with the cultural ethics of the company. The customers are very sensitive in their decision-making process (Purce, 2014). One wrong step of the company personnel would affect the tastes and preferences of the customers. The perspective of the earlier sentence relates with the dimension of impact on the customers regarding the steps taken by the marketing managers.  

Awareness regarding the preservation of the traditionalism relates with the dimension of “specific behavior”. Application of rationality in this awareness invokes the maturity of the professionals in terms of achieving customer satisfaction. Moreover, eagerness and willingness to abide by the organizational values would be a turning point for Pandamerican personnel in terms of reaching to the mindset of the customers. continuous research for upgrading the standard and quality of the services would maintain the stability in the relationship between the company and the customers (Anderson, 2013).

Essential Components of Human Resource Management in Japan

Power is the first ground for comparing Singapore with china in terms of cultural dimensions. Exposure of Hitlerian attitude towards management of the projects contradicts the true essence of the aspect of “power”. On the contrary, if the managers of Pandamerica expose authority according to the requirements, the company would be able to influence the purchasing power and behavior of the customers. Rationality in the expression of power would help the company to emerge as a savior when the contemporary brands are struggling to attain the hot seat in the competitive rat race. The statistical data places Singapore ahead of china in terms of the expression of authority (Cavusgil et al., 2014). In view of this data, the culture attains a backseat as compared to serving the customers.

Individualism is the second component, which assists in the development of comparison between Singapore and china. The equal projection in the statistical data indicates that both Singapore and china possesses the awareness regarding the enhancement of their individualism, however, lack of oriental approach towards the execution of the business activities nullifies the awareness. For this, Pandamerica needs to earn respect from the stakeholders and shareholders through the delivery of quality products and services. This relates to the second dimension as proposed by Hofstede in his cultural theory (Deresky, 2017). Individualism contradicts collectivism, negating the importance of partnership working. This negation nullifies the scope of executing the task within the stipulated time.

The next ground of masculinity bears resemblance with the penultimate dimension of Hofstede’s cultural theory. Aligning the dimension with the case study, masculinity deprives the women of quality and branded products. However, delving deep into the aspect, along with masculinity, femininity is also included. The subversions of this dimension include the capability of the personnel in terms of manufacturing the products according to the specific tastes and preferences of the customers. The previous sentence brings the dimensions of masculinity and femininity in the same alignment. Quality and innovation in the production of the garments broadens the aspect of customer satisfaction (Marler & Fisher, 2013). According to the statistical data, there is a heaven and hell difference between Singapore and china. This is due to the presence and absence of rationalistic approach towards the execution of business activities.

The next aspect is uncertainty, which continues the aspect of “absence” as proposed in the dimension of masculinity. Delving deep into the aspect, the personnel, irrespective of male or female, needs to be certain regarding the tasks that they are performing for taking the company to the peak of success. For this, short term, then long term goals needs to be established for improving the focus on expanding the business up to the extent of foreign market penetration. Indulging into partnership working would help the company personnel to manufacture quality products and services, which is itself an agent of adhering to the cultural ethics (Crawshaw et al., 2017).

First of all, the higher authorities of Pandamerican company indulge in meetings for deciding on the team, which would be responsible for carrying out the allocated tasks. Within this, Tuckman’s theory of team development is followed. After the meeting, drafts are prepared for issuing a notice regarding the minutes of the meeting. This notice alarms the personnel regarding the groups into which they have been put for carrying out the allocated tasks. Different volunteers are entrusted with the responsibility to monitor the process. This review helps in the assessment and estimations regarding the completion of the tasks within the stipulated time (Giannakis & Harker, 2014). The volunteers are allocated the charge of various departments. The personnel, through whom the volunteers extract the required tasks attain the designation of the staffs. Exposure of professional performance by these staffs result in their promotion.

International staffing

For international staffs, the process is different. First, the managers take permission from the foreign delegates regarding the formation of the staffs. After receiving the approval, the volunteers initiate the process of grouping the staffs according to their backgrounds. As a sequential step, these groups are given projects to carry out, which are monitored thoroughly for the averting the instances of conflicts, discriminations and harassments. Survey forms are distributed to the employees belonging to a different culture (Kavanagh, & Johnson, 2017). The responses provided in these forms help the managers of Pandamerica to take measures regarding the prevention of instances, which destroy the integrity of the business environment.

First of all the company would organize meetings with the stakeholders and shareholders regarding the available vacancy. Draft would be prepared regarding the minutes of the meeting, which would be sent to the higher authorities for their approval. After achieving the approval, the advertising team of the company would initiate the process of advertising the vacancy. After this, the personnel would keep track of the candidates responding to the advertisements through the means of website. As a sequential step, the personnel would select the candidates, whose profiles match with the business requirements (Al Ariss et al., 2014). The selected candidates would be provided with certain tests, where there awareness regarding business, marketing and company’s achievements would be judged. A passing mark will be set, achievement of which would make the candidates qualify for the interview round.  In the interview, the candidates would be asked questions regarding their previous work experience, their preferred salary among others. After the interview, the board panel would sit in discussion with the directors and the employees regarding the final selection. The selected candidates would be provided with training, where they will be briefed about the ways and means to carry out the allocated tasks in an efficient manner (Alfes et al., 2013). After this, post training tests would be conducted for assessing the capability of the candidates to make practical application of the learnt skills in the workplace operations.

The candidates would be selected by the means of tests, interviews and post training tests. Tests would be conducted after matching the resumes of the candidates with the requirements of the Pandamerica company. Assessment of this aspect in the initial stage would systematize the business of the company. This would help the personnel to carry out the recruitment and selection process in an efficient and effective manner. Interviews would succeed the tests. Tests would be conducted in the presence of the employers and HR managers. On the contrary, the interviews would be held in the presence of the board panel and the directors (Kavanagh & Johnson, 2017). The outcome of this interview is to establish a good and stable relationship at the beginning, which is the root for many lucrative schemes, offers and discounts for the betterment of the company as a whole.

Training enhance the preconceived skills, expertise and knowledge of the employees. Division of the trainings into various sections would help the employees to attain an easy grasp over the lectures. Provision of motivation and encouragement by the managers to the employees would generate within the employees an urge to expose better performance. Maintenance of consistency in both these aspects would help Pandamerican company to fulfil the identified and the specified requirements (Crawshaw et al., 2017).

For the expatriates, Pandamerican personnel would offer various creative programs. Typical examples of this are the language classes, sessions on briefings regarding the company profile and the ways and means of handling the business projects. Along with this, the expatriates would be offered with trainings on the organizational culture, which would include trainings on culture and economy.

Prior to their departure, the company personnel need to give the expatriate with trainings on how to deal with the external environment. This preparation would assist them in their future lives. Typical components in this direction are technology usage training, self-assessment, performing the allocated tasks with setting short term and long terms goals among others (Deresky, 2017). Inculcation of values regarding the adherence to the culture would add firmness in the societal existence of the expatriates, irrespective of their residence.

Providing the expatriates with the opportunity to give presentations in a wider platform would enhance their professional status. Along with this, involving them in the decision-making process would broaden the perspective of the company personnel. Effective consideration of these viewpoints would act as an agent for Pandamerica in terms of fulfilling the goals and objectives. Valuation of the employee opinions would help the managers to introduce beneficial policies, schemes, offers and discounts for the expatriates. The major highlight of these schemes would be group discussions, bonus, and leaves among others, which would mitigate the instances of conflicts, discriminations and harassments among others (Anderson, 2013). The major drive behind this is maintenance of consistency in organizing the group discussions, open forums and others.

In order to make the most of the employees’ talent, Pandamerican company needs to provide safe and comfortable working conditions. Along with this, the employees need to be provided with proper remuneration packages, which would justify their employment. The essential components of this remuneration package are housing allowance, car allowance, hardship allowance, residential allowance, basic gross pay and housing deduction. All these components bear resemblance with the basic needs of the employees. Moreover, these components are the basic rights of the employees, which they need for the fulfillment of the employment purpose (Purce, 2014). One of the most important aspect of this package is the revision, which would upgrade and revolutionize the standard and quality of Pandamerican business.

Meetings and conferences needs to be organized for setting up the drafts regarding this package. Within this, the purpose along with their specifications needs to be clearly mentioned for proper and appropriate posting of the human resources. Record of the approved draft is essential in terms of overseas posting.

Conclusion

This assignment emerges successful in providing an insight into the essentials of human resource management. The aspects of staffing process, training and development sets the ground for the Pandamerican company in terms of penetrating into the foreign markets. Along with this, utilization of social media assists the managers of the company to assess the path of penetrating in terms of the identified and specified objectives. Consideration of the plight of the expatriates can be considered as the enhancement of their security in terms of barriers, which they encounter in the process of achieving their professionalism. The remuneration package acts as an address to these barriers in terms of making effective and judicious utilization of the skills, expertise and knowledge of the employees as a whole. Here the mention of the expatriates attains a backseat in terms of managing the human resources.

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