Quality management plan provides a definition of the acceptable quality level that is defined by the customer and describes the project capability to attain the quality level within the work processes and deliverables. The project quality plan has been developed for the tender requirements on WSI Blue Mountains TAFE project (19735 Project 4). The project quality plan provides a description of the standards, activities, tools and processes that is necessary for achieving the quality in project delivery of WSI Blue Mountains TAFE project. The current project quality plan provides the details of the project, project team, quality policy, quality procedure register, audit schedule, procedures register, cost control, client variation register, subcontractor variation register, document control, drawing control, site instruction register, request for information register, inspection of test plans, non-conformance register, program, program register, EOT notification register, internal procedures and filing system.
19735 Project 4 Blue Mountains TAFE is located in WSI Blue Mountains College, Parke St, Blue Mountains, NSW. The project is regarding the construction of new facility for beauty therapy and complementary health classrooms and offices. The client of the project is NSW department of commerce and the lead architect for the project is Perumal Pedavoli Architects, Wattle St, Ultimo, NSW.
The project team for WSI Blue Mountains TAFE project (19735 Project 4) consists of Board of directors, project board, independent client advisors, project sponsor, user panels and project manager. The lead consultant and contractor come under project manager. Other members of the project team are other consultants, lead designer, design team, sub contractors and suppliers.
The quality policy for the projects includes delivering quality services for maintaining excellent customer relation. Quality policy of the organization also includes customer satisfaction remaining inherent to the business. It will also be ensured that the customer requirements have been met and understood fully. Further, the work will also be ensured to carry out consistently following a defined standard. Skills and resources for fulfilling the customer requirements will also be checked. Fully trained staffs will be enforced for quality improvement through continuous system improvement and procedures. Services meeting quality assurance standards will only be used as well as having a professional approach to the customer interface that will be maintained. Complaints will be dealt with high priority and efficiency within acceptable time.
The quality procedure for WSI Blue Mountains TAFE project (19735 Project 4) involves 6 phases that includes control of documents, control of records, internal audits, control of nonconforming product, corrective actions and preventive actions including corrective actions as well.
Procurement and logistics procedure
The commercially sensitive data are gathered by this procedure
Codification of drawings and documents
Drawings and documents of construction are understood
Specifications of the project design is undertaken and analyzed
Subcontractor management for the project
Temporary works procedure
Safe sensitive temporary works that exist on the site as well as the construction management as well as design
Management of plant and equipment
The plans and equipments are maintained and managed
Handover, as-built and completion procedure
The records are handed over to the client within deadline
Inspection and quality control procedure
The basic frameworks regarding inspections are specified and performed on site
Surveying and setting out procedure
The survey is done setting out procedures for the entire construction process
Permanent materials are approved and inspected through the client
The formats are described along with the frequency of reports as per contractor requirements
Cost control procedure
The cost is controlled through proper planning ensuring the overall cost to be economic
Administration and correspondence
The administration procedure will be done effectively as well as correspondence of the project will be executed
The project procedure will be calibrated
Assessing the client satisfaction
Client satisfaction will be assessed through ensuring the client requirements are met and fulfilled
Request for information procedure
Information procedure are requested
Design field change procedure
Field change procedure are designed efficiently ensuring the design is economical and stable
Proper training development will be provided to the workers, engineers and employees to enhance their skills
Table 1: Quality procedure register
The audit schedule for WSI Blue Mountains TAFE project (19735 Project 4) involves the identification of impending problems on a particular job before the cost runs over the budget significantly. The completion percentage of a particular project is important for the financial and billing purpose and the company will constantly invoice their client based on progress of work done. The materials used for the project is also ensured for meeting acceptable standards through thorough auditing ensuring that cheap materials are not used for the construction.
During buying of shoddy materials, the organization will replace the poor graded material with quoted materials at their own expense. During the auditing hazardous substances will be ensured to be handled as well as properly stored. Company procedure for safely disposing the waste products and preventing accidental spills also helps in preventing employee injury. Auditors will also help in reviewing the company treatment and documentation of the employee exposed to harmful substances. Finally, all the safety gears will also be audited for providing adequate safety and security to the construction workers.
Procedures will be maintained within registers and each construction phase completed will be shaded on the drawing to indicate the pile caps or piles or floors completed.
Cost control in construction and building design of WSI Blue Mountains TAFE project (19735 Project 4) includes establishing decisions taken during construction and design based on forecast of implications for cost considering alternatives and ensuring that the cost implications does not exceed total budget. Additionally the project team will encourage the design within cost plan at all stages and follow the design and change of development control for the project. 80% of the cost will be determined in design and 20% by construction. Cost plan and variation orders will be updated regularly with adopting alternatives as well as adjustment of cash flows for reflecting alterations in target cost mastering schedule and forecast for inflation.
The cost plan needs to be developed that does not involve total cost increment. Agreed change management process is strictly followed at all stages that need to be checked and carried out retrospectively during construction phase of a project. The contractor will be provided with correct information at correct time for minimizing claims. Expected or anticipated claims will be reported to the client including regular cost reports. Provisions for contingency will be based on thorough evaluation of the entire risks associated to the project and should not be used for covering changes in the specification changes in client’s requirements and variations resulting from errors. The accurate cost reports will also be provided and data will be entered carefully ensuring the project costs are always reported against the original cost report. Finally the actual expenditure will be plotted against predicted budget for having an indication of the cost report.
If any variation is required by the client to the plans they need to put a request in written form and the request needs to be approved by the builder before beginning of the work. The client will write a letter for informing the builder for the variation. The request for variation will include cost of variation, change in time and the change in contract prices. Several reasons are there for the client in making the change through selecting the new residential building site that needs the change to be made.
The subcontractor variation register includes any alterations to the scope of works within the construction contract through substitution, addition and omission from original scope of work. Due to technological advancement the statutory changes or enforcements is very significant and the variations includes alterations to the design, quantities, qualities, working conditions and sequence of work from the subcontractor’s end. Such variation arises due to practical difficulty faced in construction or shortage of resources. Without the consent of the contractor variations should not include change in fundamental nature of works, omitting the work so that it can be carried by the contractor, instruction after practical completion and the contractors will be required for carrying out the work subjected to prime cost sum.
Automatic electronic systems for documents control will be used for the document management system (DMS) that will help in automatically create name, versions, track, archive, retrieve and share documents. The document control system will standardize document naming, numbering, revision numbering, checking approval systems, status of documents like for information and for construction, changes recording and highlighting procedure. Templates such as document titles and title blocks will also be drawn through maintenance of proper paper formatting. Systems for storing and issuing documents according to the distribution matrix will be maintained. Finally, the externally created documents will be controlled efficiently as well.
Any update required for a particular drawing will be revised immediately and the new drawing will contain information about the revision in their drawing title box. Each drawing should be easily accessible at any given time. Personnel working on site should be immediately informed regarding any changes within the drawing rejecting any outdated drawing that has been unapproved. Color bubbles or other highlight should be used for indicating the revision changes and each drawing should be provided a unique code number for easy finding of the drawing.
Quality Procedure Register
All the construction will be done with extreme precaution and precision. Only skilled labors will be appointed for the construction with adequate and sound technical knowledge and expertise. Safety will be kept the highest priority while working at the site and always labors and engineers will be encouraged to wear safety jackets, safety helmets and safety boots to protect their head and feet from accidental impact from concrete or any other debris. Further, the workers and engineers need to wear the reflecting safety jackets to make them visible from distance and they should wear safety belt while working at heights to prevent accidental fall.
The information register will only be presented on proper application. The application should be addressed to the project manager and all personnel associated to the project.
The inspection and test plans (ITP) are documents that will be detailed for a systematic approach for testing the product or system that includes the geotechnical machines, components as well as visual inspection, welding inspection, dimension inspection, function test and factory acceptance test for the WSI Blue Mountains TAFE project (19735 Project 4).
The non-conformance register will include assessment of problem effects, affected customers, rework item checking, recording of non-conformance, concessions and discounts provided to customers and corrective actions necessary.
The program will include construction of new facility for beauty therapy and complementary health classrooms and office for 19735 Project 4 Blue Mountains TAFE is located in WSI Blue Mountains College, Parke St, Blue Mountains, NSW.
A register that will include any changes made to the project and sustain the construction procedure will collect the data for the project. Further, any changes and update in the documents or drawing will also be updated along with the work description regarding the project.
Any comprehensive extension of time will be notified and registered within the company register to track the project delivery time.
All internal procedures for the construction project will be documented properly and the functions or subroutines following program unit statement will be contained. The host will contain the internal procedures that appears as the main program within external sub programs and module sub program.
The files will be kept in the drawer in alphabetical order and then put in categories. Colored folders will be kept upright in drawer and the 2/5 cut tabs will be shown above hanging files as well as the tabs will be kept in straight line for reading easily. It will help in searching the desired file and folder easily.
It can be concluded that services meeting quality assurance standards will only be used as well as having a professional approach to the customer interface that will be maintained. Complaints will be dealt with high priority and efficiency within acceptable time. Company procedure for safely disposing the waste products and preventing accidental spills also helps in preventing employee injury. Auditors will also help in reviewing the company treatment and documentation of the employee exposed to harmful substances.
Provisions for contingency will be based on thorough evaluation of the entire risks associated to the project and should not be used for covering changes in the specification changes in client’s requirements and variations resulting from errors. Personnel working on site should be immediately informed regarding any changes within the drawing rejecting any outdated drawing that has been unapproved. The host will contain the internal procedures that appears as the main program within external sub programs and module sub program.
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